Wilmington, Delaware, United States · Hybrid
$57k–$85k/yr
Job Details Do you want to work at one of the Top 100 Hospitals in the nation? We are guided by our values of Love and Excellence and are passionate about delivering health, not just health care. Come join us at Christia…
Skills: Technical support, Troubleshooting, PC hardware, Mobile devices, Software support
Wilmington, Delaware, United States · On-site
$17/hr–$21/hr
Job Details Join Our Environmental Services Team at ChristianaCare Are you passionate about helping others and thrive in a service-oriented environment? Do you want to be part of an organization that lives its values of …
Skills: Customer service, Cleaning, Sanitation, Infection control, Communication
Wilmington, Delaware, United States · On-site
Job Description: At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, t…
Skills: Active Listening, Business Acumen, Customer Focus, Oral Communications, Problem Solving
Wilmington, Delaware, United States · On-site
$16/hr–$21/hr
When you join Verizon You want more out of a career. A place to share your ideas freely — even if they’re daring or different. Where the true you can learn, grow, and thrive. At Verizon, we power and empower how people l…
Skills: Retail sales, Customer service, Communication skills, Sales techniques, Product knowledge
Wilmington, Delaware, United States · On-site
$19/hr–$27/hr
Job Details ChristianaCare's Primary Care New Patient Intake Team is seeking a professional, dependable, detail-oriented Medical Assistant I with strong communication, integrity, and solid technical and clinical skills. …
Skills: Clinical assistance, Administrative assistance, Electronic medical records, Patient scheduling, Referral coordination
Wilmington, Delaware, United States · On-site
JPMorganChase is a global leader in financial services, committed to delivering innovative solutions and exceptional customer experiences. We foster a culture of excellence, collaboration, and continuous improvement, gui…
Skills: Web content authoring, Editorial production, UX writing, Digital marketing, CMS management
Wilmington, Delaware, United States · On-site
Ignite your passion for product innovation by leading customer-centric development, inspiring solutions, and shaping the future with your strategic vision and influence. As a Product Director in Communications, you will …
Skills: Product management, Strategic planning, Product roadmap, Vendor management, Financial planning
Wilmington, Delaware, United States · On-site
Join a USA Today Top Workplace! Morris Group, Inc., one of the largest machine tool distribution networks in North America, is a third generation, family owned and operated business that serves manufacturers of precision…
Skills: CNC machine repair, Troubleshooting, Preventative maintenance, Fanuc controls, Siemens controls
Wilmington, Delaware, United States · On-site
Introductory Marketing Language: Help shape how Chase Card Services engages customers in moments that matter—responsibly, compliantly, and effectively. In this role, you’ll combine risk judgment with hands-on analytics t…
Skills: Credit risk, Collections strategy, Data analytics, SQL, Python
Wilmington, Delaware, United States · On-site
Location: Wilmington, DE Employment Type: Part-time Weekends Schedule: Saturday and Sunday (Monday to Friday day shifts as needed) Position Overview We are seeking professional, polished, and service-oriented Gym Personn…
Skills: Customer service, Hospitality, Communication skills, Interpersonal skills, Problem-solving
Wilmington, Delaware, United States · Hybrid
$70k–$100k/yr
3 Day Blinds is a national retailer and manufacturer of quality, custom-made blinds, shades, draperies, and shutters. We are proud to be part of the Hunter Douglas family of brands. Over the last 40 years we’ve successfu…
Skills: Sales, Customer service, Design consultation, Relationship building, Time management
Wilmington, Delaware, United States · On-site
Job Description Join your locally owned Great Clips® salon team and enjoy the freedom to do what you love in a supportive, welcoming environment. Whether you’re an experienced stylist, a recent graduate, or someone looki…
Skills: Haircutting, Customer service, Communication, Teamwork, Time management
Wilmington, Delaware, United States · On-site
Description We are looking for team members who want to be a part of a growing hospitality group! Made up of 5 award-winning brands (Buffalo Wild Wings, Jersey Mike’s Subs, Buffalo Wild Wings GO, Limestone BBQ and Bourbo…
Skills: Guest service, Hospitality, Time management, Organization, Food safety
Middletown, Delaware, United States · On-site
Are you a current Associate? To be considered, you must submit your application through the internal Career Portal (Jobs Hub). Click here to access. Time Type: Full time Remote Type: Job Family Group: Sales Job Descripti…
Skills: Sales presentations, Account management, Merchandising, Inventory management, Customer service
Wilmington, Delaware, United States · Hybrid
$54k–$76k/yr
AAA Club Alliance is seeking a Mobile Solutions Specialist to join our Automotive Services Technology team in Wilmington, DE. This is a hybrid role requiring onsite work Tuesday through Thursday, with the flexibility to …
Skills: Mobile device management, Technical support, Troubleshooting, Hardware installation, Software configuration
Wilmington, Delaware, United States · On-site
SALON MANAGER IN TRAINING PLEASE NOTE THAT A VALID STATE COSMOTOLGY LICENSE IS REQUIRED The Salon Manager in Training is responsible for all facets of a salon’s operations and provides leadership and tools for the team t…
Skills: Salon Management, Cosmetology, Leadership, Guest Service, Retail Sales
Wilmington, Delaware, United States · On-site
Renuity 90,000 plus bonus+ Company vehicle while at work Join us as an Senior Field Manager! This in-Field role that lets you apply your remodeling know-how by reviewing jobs and measurements before orders are placed. Yo…
Skills: Remodeling, Project planning, Permit compliance, Measurement review, Customer communication
Wilmington, Delaware, United States · On-site
At T-Mobile, we invest in YOU! Our Total Rewards Package ensures that employees get the same big love we give our customers. All team members receive a competitive base salary and compensation package - this is Total Rew…
Skills: Customer service, Sales, Change agility, Communication, Customer problem solving
Wilmington, Delaware, United States · On-site
SALON MANAGER IN TRAINING PLEASE NOTE THAT A VALID STATE COSMOTOLGY LICENSE IS REQUIRED The Salon Manager in Training is responsible for all facets of a salon’s operations and provides leadership and tools for the team t…
Skills: Salon Management, Cosmetology, Leadership, Guest Service, Retail Sales
Wilmington, Delaware, United States · On-site
SALON MANAGER IN TRAINING PLEASE NOTE THAT A VALID STATE COSMOTOLGY LICENSE IS REQUIRED The Salon Manager in Training is responsible for all facets of a salon’s operations and provides leadership and tools for the team t…
Skills: Salon Management, Cosmetology, Leadership, Guest Service, Retail Sales
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Provides technical support and troubleshooting for hardware, software, and mobile devices while ensuring service desk SLAs are met. Manages intake queues and resolves or escalates incidents while maintaining high levels of customer satisfaction.
Requires a bachelor's degree or equivalent experience in IT and at least two years of service desk or support experience. Experience with electronic health record systems and chat support in a technical environment is highly desirable.
Do you want to work at one of the Top 100 Hospitals in the nation? We are guided by our values of Love and Excellence and are passionate about delivering health, not just health care. Come join us at ChristianaCare!
ChristianaCare, with Hospitals in Wilmington and Newark, DE, as well as Elkton, MD, is one of the largest health care providers in the Mid-Atlantic Region. Named one of “America’s Best Hospitals” by U.S. News & World Report, we have an excess of 1,100 beds between our hospitals and are committed to providing the best patient care in the region. We are proud to that Christiana Hospital, Wilmington Hospital, our Ambulatory Services, and HomeHealth have all received ANCC Magnet Recognition®.
Medical, Dental, Vision, Life Insurance, etc.
Two retirement planning offerings, including 403(b) with company contributions.
Generous paid time off with annual roll-over and opportunities to cash out.
12-week paid parental leave
Tuition assistance
Incredible Work/Life benefits including annual membership to care.com, access to backup care services for dependents through Care@Work, retirement planning services, financial coaching, fitness and wellness reimbursement, and great discounts through several vendors for hotels, rental cars, theme parks, shows, sporting events, movie tickets and much more!
Provides basic level technical support and troubleshooting for all PC hardware, Mobile devices, software, and peripherals used throughout the Health System.
Must maintain a consistent high level of quality on a consistent basis, ensuring all details of incidents and password / service requests are met within defined and documented Service Desk SLA’s. This is a call center position that will require being at your desk taking calls, web, chat inquiries.
· Consistently adheres to defined Service Desk processes and procedures, ensuring outlined KPIs (Key Performance Indicators) are met or exceeded.
· Effectively manages time to attend to intake queues, minimizing wait time and response time for customers.
· Records, tracks, and resolves or escalates incidents, password/service requests within defined and documented Service Desk SLAs.
· Engages in the knowledge management process to create or update knowledge articles.
· Escalate potential problems to Tier2 for further review from problem management perspective
· Strives to achieve the highest level of customer satisfaction.
· Proactively researches and stays abreast of new technology. Attends team training sessions to develop knowledge.
· Pursues learning opportunities for improving overall Quality of service
· Demonstrates the ability and willingness to cover off-hour shifts as needed, including holidays, to ensure the Service Desk is properly staffed 24x7
· Obtained bachelor’s degree or commensurate experience in a discipline related to Information Technology and end-user support.
· Experience in Chat support in a technical environment preferred.
· Demonstrated, from past work experiences, the breadth and depth of knowledge to support a complex, dynamic information organization
· Acquired 2 or more years of IT Service Desk or IT Support experience.
· Hands on experience in Nursing / Health care information systems, especially electronic health record (EHR) systems is highly desirable.
Christiana Care Health System is an equal opportunity employer, firmly committed to prohibiting discrimination, whose staff is reflective of its community, and considers qualified applicants for open positions without regard to race, color, sex, religion, national origin, sexual orientation, genetic information, gender identity or expression, age, veteran status, disability, pregnancy, citizenship status, or any other characteristic protected under applicable federal, state, or local law.
ChristianaCare offers a competitive suite of employee benefits to maximize the wellness of you and your family, including health insurance, paid time off, retirement, an employee assistance program. To learn more about our benefits for eligible positions visit https://careers.christianacare.org/benefits-compensation/
Headquartered in Wilmington, Delaware, ChristianaCare is one of the country’s most dynamic health care organizations, centered on improving health outcomes, making high-quality care more accessible and lowering health care costs. ChristianaCare includes an extensive network of primary care and outpatient services, home health care, urgent care centers, three hospitals (1,336 beds), a freestanding emergency department, a Level I trauma center and a Level III neonatal intensive care unit, a comprehensive stroke center and regional centers of excellence in heart and vascular care, cancer care and women’s health. It also includes the pioneering Gene Editing Institute. ChristianaCare is nationally recognized as a great place to work, rated by Forbes as the 2nd best health system for diversity and inclusion, and the 29th best health system to work for in the United States, and by IDG Computerworld as one of the nation’s Best Places to Work in IT. ChristianaCare is rated by Healthgrades as one of America’s 50 Best Hospitals and continually ranked among the nation’s best by U.S. News & World Report, Newsweek and other national quality ratings. ChristianaCare is a nonprofit teaching health system with more than 260 residents and fellows. With its groundbreaking Center for Virtual Health and a focus on population health and value-based care, ChristianaCare is shaping the future of health care.
Offices: 4755 Ogletown Stanton Rd, Newark, Delaware 19713, US · 2116 Lewes Georgetown Hwy, Georgetown, Delaware 19947, US · 501 W 14th St, Wilmington, Delaware 19801, US · 11 Reads Way, New Castle, Delaware 19720, US
There are currently 569 open customer service & support positions in Wilmington, DE listed on Clera. New openings are added daily as companies post roles.
Companies currently hiring include Domino's, PM Hotel Group, Albertsons Companies, M&T Bank, Allied Universal, among others. Browse the listings above to see every active employer.
Yes — 82 of the 569 open customer service & support positions offer remote or hybrid work (20 remote, 62 hybrid).
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