Retention Bonus: $625 Summary/objective Under the supervision of the Crisis Clinical Coordinator, the Crisis Clinician will provide rapid response screening and assessment and counseling intervention services to youth an…
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Senior Business Process Engineer (Institutional Services)
Wilmington, Delaware, United States · Hybrid
$118k–$197k/yr
Senior
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The clinician provides rapid response screening, assessment, and therapeutic crisis intervention services to youth and families in community-based settings. They are responsible for conducting risk assessments, developing safety plans, and maintaining accurate clinical documentation from intake through discharge.
Requirements
Candidates must hold at least a Bachelor's degree in a Human Services field and possess a valid driver's license with a satisfactory driving record. Preferred qualifications include a Master's degree and specific training in suicide risk prevention and intervention.
Full job description
Retention Bonus: $625
Summary/objective
Under the supervision of the Crisis Clinical Coordinator, the Crisis Clinician will provide rapid response screening and assessment and counseling intervention services to youth and families experiencing urgent psychological and emotional problems (ie. aggressive and defiant behavior due to problems with emotion regulation, suicidal/homicidal ideation, plans, or attempts, family conflicts, etc.) while maintaining safety and implementing therapeutic treatment plans in a community-based setting. The incumbent is responsible for conducting risk assessments, consulting with appropriate supervisors or DPBHS workers to make decisions about level of care needed to maintain safety, and providing short-term, therapeutic crisis intervention services for up to 30 days. In addition, the incumbent is responsible for therapeutic documentation of cases from intake through discharge.
Essential functions:
Risk Assessment
Maintain professional, trauma-informed, and empathetic interactions during crisis interactions with families and all stakeholders
Use critical thinking and risk management skills when assessing and making decisions about the least restrictive level of care
Understand and utilize knowledge about warning signs and risk factors associated with suicide risk and risk of harm to others
Develop comprehensive skills in planning for safety and providing evaluations, diagnosis and therapeutic crisis intervention services to children, adolescents and their families.
Case Management
Provide therapeutic recommendation and referrals for children, adolescents, and their families referred for assessments and follow-up services
Communicate with and provide appropriate documentation to the DPBHS team
Communicate with appropriate stakeholders to maintain a systems-based approach to stabilization of crisis situations
Maintain complete, accurate, and timely documentation
Therapeutic Crisis Intervention
Plan and administer solution-focused and trauma-informed interventions to maintain safety, build skills, and address problem solving, communication, and relationship conflicts.
General Responsibilities
Uphold professional standards of treatment and the mission of the organization
Maintain a quality code of conduct, ethics and professionalism
Provide goal-directed and team-oriented services
Communicate effectively and professionally with all stakeholders
Participate in Clinician On-Call rotation
Rotation of on-call telehealth for after hours 11p-7a 2-3 days a month
Competencies/ Capabilities:
Reliability & Flexibility
Customer Service
Written and Verbal Communication
Collaboration and Teamwork
Assessment and Intervention Skills
Supervisory responsibilities: None
Work environment: Community-Based, Office location in Lewes, Dover, or Newark, DE
Travel required: Travel to locations where the client resides or is located
Minimum qualification:
Bachelor's degree from an accredited school in a Human Services field
Valid driver’s license and satisfactory driving record
Preferred qualification:
Master’s degree from an accredited school in a Human Services field
Education/Training in suicide risk prevention and intervention
EEO:
Delaware Guidance Services is an Equal Opportunity Employer. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
Other duties:
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
About Delaware Guidance Services
Delaware Guidance Services for Children and Youth, Inc. (DGS) is the largest provider of outpatient behavioral health services to children and families in Delaware. We operate offices in Wilmington, Newark, Dover, Lewes, and Seaford, and we are the only statewide not-for-profit outpatient behavioral health organization for children and adolescents accredited by JCAHO. In 2020, we were honored as a Compassionate Champion for our dedication to serving youth and families using a trauma-informed approach.
Through DGS, clients and families have access to outpatient counseling, group therapy, parent-child interaction therapy, and school-based services. Our community-based service lines serve youth and families who require a more intense therapeutic protocol. DGS’ 24-hour statewide Mobile Response and Stabilization Services (MRSS) dispatches skilled crisis intervention clinicians to provide immediate care to children experiencing behavioral health crises. Therapeutic options are available for a wide range of diagnoses including depression, anxiety, mood disorders, eating disorders, traumatic stress-related disorders, and suicidal ideation. In 2021, DGS clinicians provided over 54,000 direct care hours to children, youth, and families in Delaware. Over 93% of clients report improvement in their level of functioning following treatment, and therapeutic benefits derived from trauma-informed care extend to clients’ siblings, caregivers, classmates, and peers.
Our client population is racially and ethnically diverse; 80% of DGS clients are Medicaid recipients and 90% have household incomes under $30,000. Many of our clients present with significant treatment challenges including learning impacts due to missed school and negative economic impact due to parental missed work. We provide care to anyone in need, regardless of insurance status or ability to pay for care. DGS also provides services specifically tailored to meet the unique behavioral health care needs of child welfare-involved families and foster youth
Why Work at Delaware Guidance Services?
DGS strives to build a collaborative, flexible, and client-focused work environment. Employee wellness is a top priority. In addition to offering flexible work arrangements, DGS offers a comprehensive and competitive employee benefits package including the following:
Competitive Compensation
Incentive Pay for Specific Roles
Position Highlights:
Flexible / Hybrid work environment (community based)
Generous benefits and time off policies
Ability to work with children through a mission driven organization
Delaware Guidance Services for Children & Youth, Inc. (DGS) has been serving Delaware’s families since 1953 and is the largest not-for-profit provider of behavioral health services for children and youth in the state. We serve approximately 10,000 children and their families annually with a continuum of mental health programs offered through clinics in Wilmington, Newark, Dover, Lewes and Seaford. Accredited by the Joint Commission on Accreditation of Healthcare Organizations (JCAHO), we are also a member of Delaware’s Division of Child Mental Health Services system.
DGS mission is to “provide quality therapeutic services to children, youth, and their families to increase their social, emotional, and behavioral wellness” and its vision for Delaware is “resilient families nurturing children’s well-being.” DGS accomplishes its mission using a strength and family-based approach that seeks to understand and address the effects of trauma by building resiliency and intervening at the individual, the family and the community level. DGS delivers services in the setting that best meets each client’s needs including in the office, home, school or other community setting.
DGS is the largest provider of outpatient behavioral health services to children and their families in the State of Delaware. Fully accredited by the Joint Commission on Accreditation of Healthcare Organizations (JCAHO) since 1976, DGS serves over 10,000 Delaware children through over 100,000 visits each year. The families we serve come from diverse backgrounds (38% African-American, 57% Caucasian, and 5% Hispanic), over 80% receive Medicaid and approximately 90% have household incomes under $30,000.
Offices: 1200 N. French Street, Community Education Bldg 7th Floor, Wilmington, Delaware 19801, US · 261 Chapman Rd, Suite 102, Newark, Delaware 19702, US · 103 Mont Blanc Blvd, Dover, Delaware 19904, US · 31168 Learning Ln, Lewes, Delaware 19958, US · 900 Health Services Dr, Seaford, Delaware 19973, US
CounselingMental HealthBehavioral Healthfamiliesand YouthHealth CareConsultingNon ProfitMental Health
How much do Consulting jobs in Wilmington, DE pay?
Based on 111 listings with disclosed salaries, most consulting jobs in Wilmington, DE pay between $75k–$201k per year. Individual offers vary with seniority, company size, and specialization.
How many Consulting jobs are open in Wilmington, DE right now?
There are currently 233 open consulting positions in Wilmington, DE listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Consulting roles in Wilmington, DE?
Companies currently hiring include JPMorganChase, CSC, Sargent & Lundy, TD, M&T Bank, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Consulting jobs in Wilmington, DE?
Yes — 124 of the 233 open consulting positions offer remote or hybrid work (24 remote, 100 hybrid).
How do I apply for Consulting jobs in Wilmington, DE?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.