Temporary Bilingual Customer Support Ambassador B2B
Wilmington, Delaware, United States · Hybrid
$21/hr–$23/hr
Mid level
Bollé Group is where vision meets performance. We design and engineer eyewear for athletes, adventurers, and professionals who demand more from their gear. From competitive skiing and water sports to industrial en…
Skills: Customer Support, B2B, Order Management, Bilingual, Spanish
GIA Legacy Planning
Life Insurance Agent- Remote
Wilmington, Delaware, United States · Remote Solely
Entry level
An independent opportunity for driven, self-motivated people ready to build something of their own. If you are someone who wants to be in business for yourself — but not by yourself — this may be exactly what you have be…
Skills: Sales, Customer service, Lead management, Insurance, Communication
CAMS (Community Association Management Services)
Part Time Community Support Team Member (Call Center Representative)
Wilmington, Delaware, United States · Remote OK
Entry level
CAMS is in search of an individual who is seasoned in the customer service industry to work as a part time call center agent. Our Community Support Team Members are passionate about helping callers and finding solutions.…
Skills: Customer service, Inbound call center, Problem-solving, Critical thinking, Multi-tasking
We are seeking a responsible and detail-oriented Night Auditor to join our Front Office team. This overnight role is a unique combination of guest service and accounting, ensuring a smooth and secure transition between h…
Skills: Night auditing, Financial reconciliation, Front office systems, Guest services, Cash handling
Restaurant Server | Le Cavalier - Hotel Du Pont | Wilmington, DE |
Wilmington, Delaware, United States · On-site
Entry level
What You’ll Do: Flawless service is the centerpiece of hospitality—and hospitality is something we take pretty darned seriously. Our Servers are responsible for assisting guests with food and beverage choices…
Skills: Customer service, Upscale dining, Menu knowledge, Communication, Team collaboration
At Nemours, every call is a chance to make care easier for a child, a family, or a provider. We are seeking a Full-Time Access Center Specialist II to join our Wilmington, Delaware team in a hybrid role focused on connec…
Skills: Patient scheduling, Insurance verification, Medical registration, Customer service, Call center operations
Business Support Manager - Communications - Vice President
Wilmington, Delaware, United States · On-site
$105k–$150k/yr
Senior$1.6B raised
Join a team that keeps critical platforms reliable, resilient, and ready for change. You will lead day-to-day production support and stability while driving disciplined controls execution. You will also own end-to-end op…
What You’ll Do: Flawless service is the centerpiece of hospitality—and hospitality is something we take pretty darned seriously. Our Banquet Servers are responsible for providing prompt and courteous service …
Executive Housekeeper | Hotel Du Pont | Wilmington, DE |
Wilmington, Delaware, United States · On-site
Mid level
What You’ll Do: For some, traveling is fun and sometimes for business; however, many travelers miss being home. Our Housekeeping team makes our hotels feel like home. As the Executive Housekeeper, you oversee all f…
Skills: Housekeeping management, Laundry operations, Staff supervision, Budgeting, Inventory control
People + Culture Coordinator | Hotel Du Pont | Wilmington, DE |
Wilmington, Delaware, United States · On-site
Entry level
Key Responsibilities Serve as the first point of contact for associate inquiries with professionalism, warmth, and confidentiality Assist with the execution of engagement initiatives, celebrations, recognition programs, …
Skills: Human Resources, Administrative Support, Hospitality, Communication, Organizational Skills
Front Office Manager | Hotel Du Pont | Wilmington, DE |
Wilmington, Delaware, United States · On-site
Mid level
What You’ll Do: You will be at the center of the hotel's universe - the front office. You will have the responsibility of leading the front desk team so it runs smoothly and effectively. As a creative and dynamic l…
Skills: Front office management, Team leadership, Hospitality management, Guest services, Staff training
Mattress Warehouse is growing! About us: At Mattress Warehouse, we empower our associates to shape their careers and make a meaningful impact every day. As one of the largest and fastest-growing bedding retailers in the …
Technical Account Manager Application Deadline: 2 October 2026 Department: Support Employment Type: Full Time Location: USA Reporting To: Simon Le Voi Description Imagine catching criminals before they strike - that’s ex…
About Us: Dollar Express is the newest entrant in the dollar store segment of the retail industry. Headquartered in Charlotte, North Carolina, Dollar Express operates 330 Stores in 36 states. As a Dollar Express Customer…
Position Overview At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to …
Skills: Accountability, Banking, Client loyalty, Customer experience, Customer service
Overview Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace…
Skills: Customer service, Access control, Security procedures, Emergency response, Communication
Company:Marsh McLennan Agency Description: Marsh McLennan Agency's East Region is a leader in the Business Insurance and Personal Lines marketplace. Our associates simplify employee health and welfare benefits and risk m…
Company :Highmark Inc.Job Description : JOB SUMMARY This job partners with assigned Client Managers to maintain and grow existing business and ensure that positive account relationships are maintained. the incumbent may …
Overview Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace…
Job Description Our dealerships are buzzing with activity—and that means exciting opportunities for you! As a Valet, you’ll play a key role in supporting our service, sales, and parts departments, helping everything run …
Skills: Vehicle handling, Lot maintenance, Safety compliance, Time management, Teamwork
Temporary Bilingual Customer Support Ambassador B2B
Sign up with Clera and we'll reach out the moment a role actually fits you — no more spraying applications into the void.
$21/hr–$23/hr
Full-time, Temporary
Posted just now
~40 hrs/week
Responsibilities
The Customer Support Ambassador serves as the primary point of contact for Sport & Safety divisions, managing customer accounts throughout the full order lifecycle. They partner with internal teams including Sales, Logistics, and Finance to ensure accurate order fulfillment, resolve inquiries, and maintain strong customer relationships.
Requirements
Candidates must be fluent in English and Spanish and possess experience in customer service, order management, and data entry. Proficiency in Microsoft Office, particularly Excel, and experience with ERP systems like NetSuite are required, along with the ability to work onsite in Carlsbad three days per week.
Full job description
Bollé Group is where vision meets performance. We design and engineer eyewear for athletes, adventurers, and professionals who demand more from their gear. From competitive skiing and water sports to industrial environments and prescription safety eyewear, our products sit at the intersection of advanced lens technology, meticulous engineering, and authentic design. Our global portfolio of premium brands is recognized for uncompromising optical quality, durability, and the kind of fit that just works. We're not just making eyewear; we're enabling performance and protecting what matters.
Role Description:
The Bilingual Customer Support Ambassador B2B is a full-time, temporary, hybrid position based in Carlsbad, CA, reporting to the Customer Service Manager. This role serves as the primary point of contact for the Sport & Safety divisions across Latin America and the Safety division in Canada, providing exceptional bilingual (English/Spanish) customer support while managing customer accounts throughout the order lifecycle. The Customer Support Ambassador ensures orders, returns, and customer requests are processed accurately, efficiently, and in accordance with company policies. This role partners closely with Sales, Logistics, Finance, and Operations teams to coordinate order fulfillment, resolve customer inquiries, support regional sales activities, and maintain strong customer relationships while delivering a high standard of customer service and operational excellence.
Key Responsibilities:
Serve as the primary point of contact for customers and distributors supporting the Sport & Safety divisions across Latin America and the Safety division in Canada, providing exceptional bilingual (English/Spanish) customer support.
Manage customer accounts throughout the full order lifecycle, including purchase order entry, order processing, shipment coordination, status updates, returns, warranty requests, product inquiries, and post-sale support.
Build and maintain strong customer relationships through proactive communication, timely issue resolution, and a commitment to delivering exceptional customer experience.
Partner with Sales Directors and regional sales representatives to support customer requests, coordinate account activities, and provide updates on orders, customer needs, and business activity.
Prepare and maintain customer and sales reports, including open order reports, ATS inventory reports, invoiced sales summaries, product data reports, and other requested documentation.
Maintain accurate customer, sales, and order records to support reporting, business analysis, and operational decision-making.
Coordinate domestic and international shipping activities, including preparation of shipping documentation for France warehouse shipments, drop-ship orders, and customer freight forwarder pickups.
Partner with the France-based Supply Coordinator and Logistics team to manage drop-ship orders, shipment requirements, Mexico labeling needs, and timely order fulfillment.
Collaborate with Finance to verify customer account status, including payment confirmations, prepayment requirements, overdue balances, and shipment release requirements.
Support LATAM sales operations by coordinating customer communications, assisting with regional account activities, and preparing monthly sales agent commission reports.
Maintain strong communication and collaboration with Sales, Business Support, Logistics, Finance, Operations, and international supply partners to ensure seamless order execution.
Identify opportunities to improve customer support processes, enhance operational efficiency, and strengthen the overall customer experience.
Qualifications:
Fluent in English and Spanish, with excellent verbal and written communication skills.
This is a hybrid role with a requirement to work in-office in Carlsbad 3 days per week (Tuesday - Thursday) during our core business hours. Must be able to reliably work onsite during these scheduled days and hours.
Proficient in Microsoft Office Suite, particularly Excel
Experience with NetSuite or a similar ERP system preferred.
Experience in customer service, order management, data entry, and Return Merchandise Authorization (RMA) processing.
Strong organizational skills with exceptional attention to detail and the ability to manage multiple priorities in a fast-paced environment.
Excellent problem-solving, interpersonal, and customer relationship management skills with a collaborative, team-oriented approach.
The anticipated pay range for this position is $21.00/hr - $23.00/hr. This range represents the good-faith estimate of the compensation the Company reasonably expects to pay for this position upon hire. Actual compensation offered may vary based on factors such as the candidate’s experience, qualifications, skills, and other job-related considerations.
Additional compensation and benefits may be available in accordance with Company plans and policies.
Bollé Group™ encompasses the brands Bollé and Bollé Safety. Thanks to the complementary know-hows and innovative technologies developed by the 2 brands in their respective fields of activities, Bollé Group’ expertise covers a large spectrum of products that meet the highest requirements in terms of protection, performance, innovation and style.
- Bollé is a leader in sport and lifestyle sunglasses, cycling helmets, ski goggles, and ski helmets. For more information, visit www.bolle.com.
- Bollé Safety has concentrated its expertise on protecting people's eyes at work and nothing else. For more information, visit our website www.bolle-safety.fr.
Offices: 34, Rue de la Soie, Villeurbanne, Auvergne-Rhône-Alpes 69100, FR
How many Customer Service & Support jobs are open in Wilmington, DE right now?
There are currently 569 open customer service & support positions in Wilmington, DE listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Customer Service & Support roles in Wilmington, DE?
Companies currently hiring include Domino's, PM Hotel Group, Albertsons Companies, M&T Bank, Allied Universal, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Customer Service & Support jobs in Wilmington, DE?
Yes — 85 of the 569 open customer service & support positions offer remote or hybrid work (20 remote, 65 hybrid).
How do I apply for Customer Service & Support jobs in Wilmington, DE?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.