Dover, Delaware, United States · On-site
$39k–$53k/yr
Summary/objective The Medical Records Specialist will be expected to assist with the following job duties, as determined by medical record monitoring, tracking, and accessibility need and as assigned by the Risk, Complia…
Skills: Medical Records Management, HIPAA Compliance, Chart Auditing, Data Entry, Electronic Medical Records (EMR)
Dover, Delaware, United States · Hybrid
$52k–$78k/yr
Summary/objective The Crisis Workforce Development Specialist focuses on strengthening the recruitment, retention, and engagement of the crisis program workforce, including clinical, peer, support, and supervisory staff.…
Skills: Recruitment Strategy, Workforce Planning, Employee Relations, Retention Management, Strategic Planning
Lewes, Delaware, United States · On-site
$39k–$46k/yr
This position is eligible for Sign on Bonus $4000 Retention Bonus $1000 About the Position Under the supervision of the Call Center Supervisor, the Call Center Dispatcher will take calls into the crisis call center for y…
Skills: Crisis Intervention, Triage, Case Management, Critical Thinking, Empathetic Communication
Lewes, Delaware, United States · On-site
$58k–$73k/yr
About Delaware Guidance Services Delaware Guidance Services for Children and Youth, Inc. (DGS) is the largest provider of outpatient behavioral health services to children and families in Delaware. We operate offices in …
Skills: Crisis Intervention, Risk Assessment, Individual Therapy, Group Therapy, Family Therapy
Dover, Delaware, United States · Hybrid
$58k–$73k/yr
About Delaware Guidance Services Delaware Guidance Services for Children and Youth, Inc. (DGS) is the largest provider of outpatient behavioral health services to children and families in Delaware. We operate offices in …
Skills: Psychotherapeutic Services, Crisis Intervention, Treatment Planning, Clinical Supervision, Diagnostic Assessment
Dover, Delaware, United States · Hybrid
$18/hr–$75/hr
About Delaware Guidance Services Delaware Guidance Services for Children and Youth, Inc. (DGS) is the largest provider of outpatient behavioral health services to children and families in Delaware. We operate offices in …
Skills: Psychotherapeutic Services, Crisis Intervention, Treatment Planning, Clinical Supervision, Diagnostic Assessment
Dover, Delaware, United States · Hybrid
$46k–$58k/yr
About Delaware Guidance Services Delaware Guidance Services for Children and Youth, Inc. (DGS) is the largest provider of outpatient behavioral health services to children and families in Delaware. We operate offices in …
Skills: Psychotherapeutic Services, Crisis Intervention, Treatment Planning, Clinical Diagnosis, Case Management
Dover, Delaware, United States · On-site
$32k–$38k/yr
About Delaware Guidance Services Delaware Guidance Services for Children and Youth, Inc. (DGS) is the largest provider of outpatient behavioral health services to children and families in Delaware. We operate offices in …
Skills: Peer Mentoring, Crisis Intervention, Trauma-Informed Care, Risk Assessment, Case Management
Lewes, Delaware, United States · On-site
About Delaware Guidance Services Delaware Guidance Services for Children and Youth, Inc. (DGS) is the largest provider of outpatient behavioral health services to children and families in Delaware. We operate offices in …
Skills: Crisis Intervention, Risk Assessment, Trauma-Informed Care, Behavioral De-escalation, Case Management
Dover, Delaware, United States · Hybrid
$18/hr–$100/hr
About Delaware Guidance Services Delaware Guidance Services for Children and Youth, Inc. (DGS) is the largest provider of outpatient behavioral health services to children and families in Delaware. We operate offices in …
Skills: Risk Assessment, Crisis Intervention, Trauma-Informed Care, Case Management, Clinical Documentation
Dover, Delaware, United States · Hybrid
$65k–$82k/yr
About Delaware Guidance Services Delaware Guidance Services for Children and Youth, Inc. (DGS) is the largest provider of outpatient behavioral health services to children and families in Delaware. We operate offices in …
Skills: Crisis Intervention, Clinical Supervision, Case Management, Risk Assessment, Trauma-Informed Care
Dover, Delaware, United States · Hybrid
$39k–$46k/yr
About Delaware Guidance Services Delaware Guidance Services for Children and Youth, Inc. (DGS) is the largest provider of outpatient behavioral health services to children and families in Delaware. We operate offices in …
Skills: Crisis Management, Case Management, Client Engagement, Care Coordination, Trauma-Informed Care
Newark, Delaware, United States · On-site
$35k–$42k/yr
About Delaware Guidance Services Delaware Guidance Services for Children and Youth, Inc. (DGS) is the largest provider of outpatient behavioral health services to children and families in Delaware. We operate offices in …
Skills: Intake and Scheduling, Insurance Verification, Medical Records Management, Patient Communication, HIPAA Compliance
Dover, Delaware, United States · Hybrid
$18/hr–$40/hr
Why Work at Delaware Guidance Services? DGS strives to build a collaborative, flexible, and client-focused work environment. Employee wellness is a top priority. A flexible work environment is a plus allowing you the abi…
Skills: Behavioral Interventions, Clinical Judgment, Crisis Intervention, Practice Management, Psychoeducation
Dover, Delaware, United States · Hybrid
$18/hr–$50/hr
Why Work at Delaware Guidance Services? DGS strives to build a collaborative, flexible, and client-focused work environment. Employee wellness is a top priority. A flexible work environment is a plus allowing you the abi…
Skills: Psychotherapeutic Services, Crisis Intervention, Diagnostic Assessment, Treatment Planning, Clinical Documentation
Dover, Delaware, United States · Hybrid
$18/hr–$50/hr
About Delaware Guidance Services Delaware Guidance Services for Children and Youth, Inc. (DGS) is the largest provider of outpatient behavioral health services to children and families in Delaware. We operate offices in …
Skills: Crisis Intervention, Trauma-Informed Care, Risk Management, Clinical Assessment, Case Management
Lewes, Delaware, United States · On-site
About Delaware Guidance Services Delaware Guidance Services for Children and Youth, Inc. (DGS) is the largest provider of outpatient behavioral health services to children and families in Delaware. We operate offices in …
Skills: Crisis Intervention, Risk Assessment, Clinical Supervision, Trauma-Informed Care, Case Management
Dover, Delaware, United States · Hybrid
$41k–$51k/yr
About Delaware Guidance Services Delaware Guidance Services for Children and Youth, Inc. (DGS) is the largest provider of outpatient behavioral health services to children and families in Delaware. We operate offices in …
Skills: Risk Assessment, Crisis Intervention, Trauma-Informed Care, Case Management, Clinical Documentation
Dover, Delaware, United States • On-site
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The Medical Records Specialist maintains routine chart audits, manages the retention and destruction of records, and processes authorized requests for protected health information. They are also responsible for scanning correspondence into the EMR and ensuring clinical records are complete upon discharge.
Candidates must have a high school diploma or GED, or an equivalent combination of education and one year of related experience. The ability to maintain strict confidentiality and prioritize multiple tasks simultaneously is required.
The Medical Records Specialist will be expected to assist with the following job duties, as determined by medical record monitoring, tracking, and accessibility need and as assigned by the Risk, Compliance, and Privacy Administrator. The Medical Records Specialist must pass an annual HIPAA privacy and security training.
Medical Records
General Responsibilities
Supervisory responsibilities: None
Work environment: Office-based
Physical demands:
Travel required: Minimal, may be asked to travel between sites on occasion
Delaware Guidance Services is an Equal Opportunity Employer. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
About Delaware Guidance Services
Delaware Guidance Services for Children and Youth, Inc. (DGS) is the largest provider of outpatient behavioral health services to children and families in Delaware. We operate offices in Wilmington, Newark, Dover, Lewes, and Seaford, and we are the only statewide not-for-profit outpatient behavioral health organization for children and adolescents accredited by JCAHO. In 2020, we were honored as a Compassionate Champion for our dedication to serving youth and families using a trauma-informed approach.
Through DGS, clients and families have access to outpatient counseling, group therapy, parent-child interaction therapy, and school-based services. Our community-based service lines serve youth and families who require a more intense therapeutic protocol. DGS’ 24-hour statewide Mobile Response and Stabilization Services (MRSS) dispatches skilled crisis intervention clinicians to provide immediate care to children experiencing behavioral health crises. Therapeutic options are available for a wide range of diagnoses including depression, anxiety, mood disorders, eating disorders, traumatic stress-related disorders, and suicidal ideation. In 2021, DGS clinicians provided over 54,000 direct care hours to children, youth, and families in Delaware. Over 93% of clients report improvement in their level of functioning following treatment, and therapeutic benefits derived from trauma-informed care extend to clients’ siblings, caregivers, classmates, and peers.
Our client population is racially and ethnically diverse; 80% of DGS clients are Medicaid recipients and 90% have household incomes under $30,000. Many of our clients present with significant treatment challenges including learning impacts due to missed school and negative economic impact due to parental missed work. We provide care to anyone in need, regardless of insurance status or ability to pay for care. DGS also provides services specifically tailored to meet the unique behavioral health care needs of child welfare-involved families and foster youth
Why Work at Delaware Guidance Services?
DGS strives to build a collaborative, flexible, and client-focused work environment. Employee wellness is a top priority. In addition to offering flexible work arrangements, DGS offers a comprehensive and competitive employee benefits package including the following:
Position Highlights:
Building Resilient Families
Delaware Guidance Services for Children & Youth, Inc. (DGS) has been serving Delaware’s families since 1953 and is the largest not-for-profit provider of behavioral health services for children and youth in the state. We serve approximately 10,000 children and their families annually with a continuum of mental health programs offered through clinics in Wilmington, Newark, Dover, Lewes and Seaford. Accredited by the Joint Commission on Accreditation of Healthcare Organizations (JCAHO), we are also a member of Delaware’s Division of Child Mental Health Services system. DGS mission is to “provide quality therapeutic services to children, youth, and their families to increase their social, emotional, and behavioral wellness” and its vision for Delaware is “resilient families nurturing children’s well-being.” DGS accomplishes its mission using a strength and family-based approach that seeks to understand and address the effects of trauma by building resiliency and intervening at the individual, the family and the community level. DGS delivers services in the setting that best meets each client’s needs including in the office, home, school or other community setting. DGS is the largest provider of outpatient behavioral health services to children and their families in the State of Delaware. Fully accredited by the Joint Commission on Accreditation of Healthcare Organizations (JCAHO) since 1976, DGS serves over 10,000 Delaware children through over 100,000 visits each year. The families we serve come from diverse backgrounds (38% African-American, 57% Caucasian, and 5% Hispanic), over 80% receive Medicaid and approximately 90% have household incomes under $30,000.
Offices: 1200 N. French Street, Community Education Bldg 7th Floor, Wilmington, Delaware 19801, US · 261 Chapman Rd, Suite 102, Newark, Delaware 19702, US · 103 Mont Blanc Blvd, Dover, Delaware 19904, US · 31168 Learning Ln, Lewes, Delaware 19958, US · 900 Health Services Dr, Seaford, Delaware 19973, US
Building Resilient Families
Delaware Guidance Services for Children & Youth, Inc. (DGS) has been serving Delaware’s families since 1953 and is the largest not-for-profit provider of behavioral health services for children and youth in the state. We serve approximately 10,000 children and their families annually with a continuum of mental health programs offered through clinics in Wilmington, Newark, Dover, Lewes and Seaford. Accredited by the Joint Commission on Accreditation of Healthcare Organizations (JCAHO), we are also a member of Delaware’s Division of Child Mental Health Services system. DGS mission is to “provide quality therapeutic services to children, youth, and their families to increase their social, emotional, and behavioral wellness” and its vision for Delaware is “resilient families nurturing children’s well-being.” DGS accomplishes its mission using a strength and family-based approach that seeks to understand and address the effects of trauma by building resiliency and intervening at the individual, the family and the community level. DGS delivers services in the setting that best meets each client’s needs including in the office, home, school or other community setting. DGS is the largest provider of outpatient behavioral health services to children and their families in the State of Delaware. Fully accredited by the Joint Commission on Accreditation of Healthcare Organizations (JCAHO) since 1976, DGS serves over 10,000 Delaware children through over 100,000 visits each year. The families we serve come from diverse backgrounds (38% African-American, 57% Caucasian, and 5% Hispanic), over 80% receive Medicaid and approximately 90% have household incomes under $30,000.
Offices: 1200 N. French Street, Community Education Bldg 7th Floor, Wilmington, Delaware 19801, US · 261 Chapman Rd, Suite 102, Newark, Delaware 19702, US · 103 Mont Blanc Blvd, Dover, Delaware 19904, US · 31168 Learning Ln, Lewes, Delaware 19958, US · 900 Health Services Dr, Seaford, Delaware 19973, US
