Ottawa, Ontario, Canada · Hybrid
$55k–$76k/yr
Who We Are With every job, there’s always the question of “why”. Why join a company? Why be part of their mission? Here, the why is easy. It’s because at some point, we’ve all needed someone…
Skills: Customer Service, Personal Lines Insurance, Marine Insurance, Risk Assessment, Underwriting Guidelines
Waterloo, Ontario, Canada · On-site
$20/hr–$28/hr
Req Id: 430676 Join us as we embark on this new journey, blending the best in tech retail with cutting-edge telecommunications services. At Best Buy Express we believe one of our most important assets is our people. We p…
Skills: Retail Sales, Customer Service, Telecommunications, Communication Skills, Listening Skills
Ancaster, Ontario, Canada · On-site
We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients. At CIBC, we embrace your strengths and your ambitions,…
Skills: Branch Banking, Client Facing, Client Service, Customer Engagement, Customer Experience (CX)
Toronto, Ontario, Canada · Hybrid
$58k–$93k/yr
You are as unique as your background, experience and point of view. Here, you’ll be encouraged, empowered and challenged to be your best self. You'll work with dynamic colleagues - experts in their fields - who are eager…
Skills: MS Excel, Financial Analysis, Billing, Invoicing, Analytical Skills
Guelph, Ontario, Canada · On-site
$66k–$86k/yr
We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients. At CIBC, we embrace your strengths and your ambitions,…
Skills: Banking Operations, Coaching, Customer Experience (CX), Customer Service, Office Administration
Waterloo, Ontario, Canada · On-site
$20/hr–$28/hr
Req Id: 430676 Joignez-vous à nous alors que nous entamons ce nouveau parcours, combinant le meilleur de la vente au détail technologique avec des services de télécommunications de pointe. Chez Best Buy Express, nous cro…
Skills: Technology Sales, Telecommunications, Customer Service, Active Listening, Communication Skills
Waterloo, Ontario, Canada · Hybrid
$46k–$77k/yr
MPP Sales Support provides comprehensive technology and sales support for the various Manulife Broker Tools platforms. In this role, you will assist Mortgage Brokers, Business Development Managers, and Lenders to enhance…
Skills: Customer Service, Bilingual Communication, Analytical Skills, Salesforce, MS Office
Waterloo, Ontario, Canada · On-site
Overview Job Title: Part Time Sales Associate Reports To: Store Manager Location: Conestoga Mall, Waterloo ON Salary: $17.60 + Comission Requirements: 20-25hr/week availability We are actively hiring for this position Ho…
Skills: Sales Process, CRM Tools, Customer Experience, Inventory Management, Merchandising
Toronto, Ontario, Canada · Hybrid
$58k–$93k/yr
You are as unique as your background, experience and point of view. Here, you’ll be encouraged, empowered and challenged to be your best self. You'll work with dynamic colleagues - experts in their fields - who are eager…
Skills: MS Excel, Financial Analysis, Billing, Invoicing, Analytical Skills
Toronto, Ontario, Canada · Hybrid
$93k–$143k/yr
As Manager of the Member Education Consultant (MEC) team, you will play a dual role: leading a subset of communication consultants while managing your own portfolio of large national clients. This is a unique opportunity…
Skills: Leadership, Team Development, Relationship Management, Communication Strategy, Project Management
Waterloo, Ontario, Canada · On-site
Accelerate Your Career! Are you a dynamic, results-driven sales leader with a passion for luxury vehicles and exceptional coaching and customer service skills? We are seeking a Sales Manager to join our high-performance …
Skills: Sales Leadership, Coaching, Customer Service, Automotive Sales, Luxury Sales
Halifax, Nova Scotia, Canada · Hybrid
$89k–$139k/yr
Manulife is on a journey to become Customer Obsessed, putting the customer at the heart of everything we do. We are seeking a highly motivated and experienced Project Manager to oversee, manage, and coordinate a variety …
Skills: Project Management, Process Improvement, Automation, Digitization, Cost-benefit Analysis
Waterloo, Ontario, Canada · On-site
$17/hr–$27/hr
Come make your difference in communities across Canada, where authenticity, trust and making connections is valued – as we shape the future of Canadian retail, together. Our unique position as one of the country's larges…
Skills: Customer Service, Cash Handling, Transaction Processing, Communication Skills, Adaptability
Waterloo, Ontario, Canada · On-site
Job Title: Ambassador, Brand Employment Type Part-Time Department: Field Marketing Master Department: Marketing Report to: Field Marketing Manager, Canada Effective Date: May 19, 2026 Company Overview: Jeeter, A Subsidia…
Skills: Cannabis Product Knowledge, Communication, Interpersonal Skills, Organizational Skills, Content Creation
Halifax, Nova Scotia, Canada · Hybrid
$44k–$73k/yr
The New Account Specialist is responsible for the end-to-end processing of new account openings, ensuring all documentation is complete, accurate, and compliant with regulatory and internal requirements. This role specia…
Skills: Account Processing, Regulatory Compliance, Due Diligence, Risk-based Decision Making, Analytical Skills
Waterloo, Ontario, Canada · On-site
For over 90 years, Topcon’s vision has been to solve societal challenges around the globe. In healthcare, we are developing innovations that improve patients’ health and quality of life. We empower eye care providers wit…
Skills: Electronics Troubleshooting, Mechanical Troubleshooting, Optical Troubleshooting, Medical Equipment Maintenance, Technical Support
Waterloo, Ontario, Canada · On-site
$56k–$71k/yr
At the University of Waterloo, we create and promote a culture where everyone can reach their full potential. As an employee, you get support & opportunities that empower you to advance your career. Explore how we can br…
Skills: Payroll Administration, Exam Coordination, Customer Service, Data Analysis, Workday
Toronto, Ontario, Canada · Hybrid
$74k–$123k/yr
Manulife Financials’ Group Benefits is a leading provider of employee Group Benefits for more than 16,000 organizations across Canada. We provide coverage for businesses of all sizes, from two employees to Canada's large…
Skills: Group Benefits Knowledge, Client Relationship Management, Financial Reporting, Presentation Skills, Negotiation
Waterloo, Ontario, Canada · On-site
We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients. At CIBC, we embrace your strengths and your ambitions,…
Skills: Analytical Thinking, Business Growth, Client Issue Resolution, Client Service, Customer Experience (CX)
Waterloo, Ontario, Canada · On-site
$47k–$59k/yr
At the University of Waterloo, we create and promote a culture where everyone can reach their full potential. As an employee, you get support & opportunities that empower you to advance your career. Explore how we can br…
Skills: Administrative Coordination, Customer Service, Conflict Mediation, Resource Management, Microsoft Office 365
Ottawa, Ontario, Canada • Hybrid
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Provide exceptional support for home, auto, and marine insurance clients by handling inquiries and processing policy changes. Identify growth opportunities and ensure compliance with underwriting guidelines and company standards.
Requires a valid RIBO License and at least one year of experience in both personal lines and marine insurance. Strong communication skills and proficiency in Microsoft Office are essential, with French fluency considered an asset.
Who We Are
With every job, there’s always the question of “why”. Why join a company? Why be part of their mission? Here, the why is easy. It’s because at some point, we’ve all needed someone there for us.
At the OTIP Group of Companies (OGC), we believe that something special happens when employees feel valued for the work they do, supported as the people they are, and included in the very fabric of the organization: they bring their best to work every day. And that's why we mean it when we say we put our people at the centre of everything we do. Join us as we grow our way into a future that reimagines what it means to deliver meaningful benefits support and service.
Make an Impact. Build Relationships. Grow Your Career.
Are you passionate about delivering exceptional customer service and helping clients protect what matters most? As a Customer Service Broker, you’ll play a key role in supporting clients with their home, auto,& marine insurance needs while building lasting relationships and driving business growth.
Reporting to the Assistant Manager, Service, you’ll combine your technical expertise, problem-solving skills, and client-first mindset to deliver a seamless and positive insurance experience.
What You’ll Do
Deliver Outstanding Client Support
Assess Risk & Apply Expertise
Resolve Issues with Confidence
Drive Growth Opportunities
Support Operational Excellence
Champion Quality & Compliance
What You Bring
This is the unique blend of skills and experience we would love to see in an ideal candidate:
We also consider your potential. If you know you have what it takes to do the job, but your experience doesn’t exactly match the qualifications above, we encourage you to apply and provide us with more details about why you think you would be a great fit.
Why Join Us?
Salary Range:
This position offers a competitive salary within a range from $55,011 to $75,583, along with rewarding bonuses that recognize your dedication.
At the OTIP Group of Companies (OGC), we value transparency and take multiple factors into account when determining your starting salary, including your skills, experience, and alignment with the role as well as internal equity, while positioning you for continued growth and recognition over time.
Some of the Perks We Offer:
We offer best-in-class pension and benefits, total reward programs and comprehensive mental wellness support to set you up for every success in and outside of work. Here are just some of the reasons you’ll love working here:
Let’s work together! If you are interested in this opportunity, please apply online.
The OTIP Group of Companies (“OGC”) is a group of affiliated organizations operating under a shared purpose and values. OGC is comprised of Ontario Teachers Insurance Plan (OTIP), Curo Claims Services, and Orbit Insurance Services.
Candidate communications may refer to OGC when referencing any of the affiliated organizations applied to.
This recruitment process uses artificial intelligence tools to assist with screening and assessing applications. All hiring decisions include human review.
OTIP and its group of companies strive to create an accessible and inclusive work environment where everyone is treated with respect and dignity. Upon individual request, we will endeavor to remove any barrier to the recruitment and selection processes and provide accommodations for persons with disabilities.
As a business, we protect what matters most to our members. As an employer, we value what matters most in our workplace. Together, this includes fostering a diverse, equitable and inclusive environment for all. We are committed to learning and evolving so we can continue to celebrate what makes us special. You are who you are, and our differences are what make us unique.
We are an equal opportunity employer and encourage applications from all qualified individuals. We thank all applicants for their interest; however, only candidates selected for an interview will be contacted.
We revolve around you.
Every industry and profession has its own special characteristics, just as individuals do. At Orbit, our seasoned team of expert brokers and managers takes those characteristics into account to design custom-tailored insurance programs that protect what matters most to our valued customers. We are a nationally licensed brokerage, specializing in group insurance programs and offering a wealth of experience and expertise. Orbit Insurance Services is a proud member of the OTIP Group of Companies (OGC) – a group of organizations sharing the same commitment to servicing our members. Collectively, we are a community of many working towards one common goal: to provide exceptional service for our customers across Canada. Our in-depth knowledge of the industry allows our team to anticipate trends while keeping both feet firmly planted in the realities of today’s market. We’re constantly evolving to keep pace with our clients’ changing needs. When you join the Orbit team, you are joining a community of like-minded professionals where your opinions are valued and expected. You will have the opportunity to provide feedback on departmental goals, to work collaboratively with others, and to continuously improve your professional skills. Regardless of your role or your location, you are joining a community where every employee contributes to the evolution of our culture and our brand. At Orbit, we take pride in our employee programs, including health and wellness initiatives, virtual and in-person social events and much more. Although our head office is located in Waterloo, Ontario, we offer a wide range of hybrid and permanent work-from-home options across Ontario, Quebec, and Alberta.
Offices: 125 Northfield Dr W, Waterloo, Ontario N2L 6K4, CA
There are currently 139 open customer service & support positions in Waterloo, Canada listed on Clera. New openings are added daily as companies post roles.
Companies currently hiring include Manulife, Loblaw Companies Limited, OpenText, Equitable, Orbit Insurance Services, among others. Browse the listings above to see every active employer.
Yes — 50 of the 139 open customer service & support positions offer remote or hybrid work (4 remote, 46 hybrid).
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.
