Washington, District of Columbia, United States · On-site
Position Summary The Customer Care Associate continuously works to improve the level of service we extend to our clients and parking customers, particularly with respect to incoming telephone calls, incoming email, incom…
Skills: Customer Service, Call Center Operations, CRM, Billing and Invoicing, Conflict Resolution
Washington, District of Columbia, United States · On-site
$18/hr–$19/hr
Job Overview The Security Officer for ParkX Management ensures that the facility is run smoothly, safely, cleanly, and is a good experience for residents, tenants, and guests. Key Responsibilities Complete hourly patrol …
Skills: Access Control, Patrolling, Customer Service, Conflict Resolution, Problem Solving
Washington, District of Columbia, United States · On-site
At Sentrycs, we are redefining Counter-UAS technology with innovative, cyber-based drone mitigation solutions trusted by governments, defense organizations, airports, critical infrastructure operators, and law enforcemen…
Skills: Technical Support, Root Cause Analysis, TCP/IP, Linux System Administration, Network Troubleshooting
Washington, District of Columbia, United States · On-site
$18/hr–$18/hr
Your Role... By exhibiting exceptional teamwork, boundless curiosity, and the utmost care, the Retail Store Sales Associate will assist their team to fulfill Blick’s commitment to our customers, the Arts, and our l…
Skills: Customer Service, Product Knowledge, POS Operations, Merchandising, Loss Prevention
Washington, District of Columbia, United States · On-site
$18/hr–$20/hr
Crafting the world’s finest coffee, one meaningful moment at a time We believe in creating a warm and welcoming space where every cup of coffee sparks connection. Every shift is a chance to brighten someone’s day. Whethe…
Skills: Customer Service, Beverage Preparation, Cash Handling, Interpersonal Skills, Teamwork
Washington, District of Columbia, United States · On-site
$22/hr–$26/hr
Crafting the world’s finest coffee, one meaningful moment at a time We believe in creating a warm and welcoming space where every cup of coffee sparks connection. Every shift is a chance to brighten someone’s day. As a s…
Skills: Leadership, Customer Service, Cash Handling, Task Delegation, Oral Communication
Washington, District of Columbia, United States · On-site
The General Manager is accountable for all property operations. The purpose of the Property Manager is to effectively manage and coordinate persons, activities and available resources in order to accomplish property obje…
Skills: Property Management, Budgeting, Staff Supervision, Fair Housing Laws, Leasing
St. David's, St. George's, Bermuda · Remote Solely
$17/hr–$29/hr
Innovate Remotely This position is fully remote, allowing you to enjoy the flexibility of working from home while collaborating with skilled team members and contributing to groundbreaking solutions. Your Impact The prim…
Skills: Customer Service, Problem Solving, Project Coordination, Active Listening, Communication
Washington, District of Columbia, United States · On-site
$26/hr–$34/hr
Why Wells Fargo: Are you looking for more? Find it here. At Wells Fargo, we're more than a financial services leader – we’re a global trailblazer committed to driving innovation, empowering communities, and helping our c…
Skills: Relationship Building, Customer Service, Cash Handling, Financial Product Knowledge, Digital Banking Tools
Washington, District of Columbia, United States · On-site
$65k–$80k
Job Description Job Title: Hospitality Manager Location: Washington, DC Reporting to: Deputy General Manager Position Overview Operational Excellence As a Hospitality Manager, your role is to ensure that every guest at F…
Skills: Interpersonal Skills, Communication Skills, Leadership, Team Motivation, Analytical Skills
Washington, District of Columbia, United States · On-site
$19/hr–$29/hr
We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate…
Skills: Prescription Fulfillment, Patient Care, Inventory Management, Immunization Support, Customer Service
Washington, District of Columbia, United States · On-site
Store - PITT-WASHINGTON, PA Deliver friendly customer service, help customers shop our store, and find what they’re looking for. Ensure all customers receive a fast and friendly checkout experience. Complete truck unload…
Skills: Customer Service, Cash Handling, Merchandising, Inventory Management, Omni-channel Processing
Washington, District of Columbia, United States · On-site
Operations Associate Girls Global Academy is a community of dedicated innovators who believe girls matter. Through our daily work, we are committed to actions that equip the next generation of leaders to navigate the wor…
Skills: Enrollment Management, Office Management, Data Management, Student Information Systems, PowerSchool
Washington, District of Columbia, United States · On-site
$23/hr–$28/hr
You’ve invested a lot of time and energy in your education. Now you want the chance to make your mark. We offer challenging opportunities for you to learn and grow professionally. In our programs, you’ll be immersed in a…
Skills: Prescription Fulfillment, Patient Counseling, Immunization Administration, Pharmacy Operations, Customer Service
Washington, District of Columbia, United States · On-site
Description We are looking for a dynamic and inspirational Key Holder to support the Store Manager and Assistant Manager to ensure the smooth efficient running of the Store. You will use your outstanding coaching and men…
Skills: Coaching, Mentoring, Cash Reconciliation, Customer Service, Retail Operations
Washington, District of Columbia, United States · On-site
$15/hr–$25/hr
The Estée Lauder Companies Inc. is one of the world’s leading manufacturers, marketers, and sellers of quality skin care, makeup, fragrance, and hair care products, and is a steward of luxury and prestige brands globally…
Skills: Coaching, Mentoring, Cash Reconciliation, Retail Operations, Customer Service
Washington, District of Columbia, United States · On-site
Company Description Domino’s Pizza has been the world’s leader in pizza delivery since 1960, and Frank Meeks made sure that the Washington DC Metropolitan area would get a taste of the Domino’s experience. Founded in 198…
Skills: Delivery Operations, Customer Service, GPS Navigation, Cash Handling, Multi-tasking
Washington, District of Columbia, United States · On-site
$22/hr–$26/hr
Crafting the world’s finest coffee, one meaningful moment at a time We believe in creating a warm and welcoming space where every cup of coffee sparks connection. Every shift is a chance to brighten someone’s day. As a s…
Skills: Leadership, Customer Service, Cash Handling, Team Coordination, Oral Communication
Washington, District of Columbia, United States · On-site
$22/hr–$26/hr
Crafting the world’s finest coffee, one meaningful moment at a time We believe in creating a warm and welcoming space where every cup of coffee sparks connection. Every shift is a chance to brighten someone’s day. As a s…
Skills: Leadership, Customer Service, Cash Handling, Team Coordination, Task Delegation
Washington, District of Columbia, United States · On-site
$18/hr–$20/hr
Crafting the world’s finest coffee, one meaningful moment at a time We believe in creating a warm and welcoming space where every cup of coffee sparks connection. Every shift is a chance to brighten someone’s day. Whethe…
Skills: Customer Service, Beverage Preparation, Cash Handling, Interpersonal Skills, Teamwork
Washington, District of Columbia, United States • On-site
Sign up with Clera and we'll reach out the moment a role actually fits you — no more spraying applications into the void.
The associate manages incoming customer communications via phone, email, and web to resolve inquiries and maintain account accuracy. They are responsible for billing adjustments, outbound collection efforts, and ensuring high quality service scores.
Candidates should have an associate degree or 2-4 years of experience in a high-volume call center environment. Proficiency with CRM tools and basic call center technology is desired.
Position Summary |
The Customer Care Associate continuously works to improve the level of service we extend to our clients and parking customers, particularly with respect to incoming telephone calls, incoming email, incoming website requests, incoming intercom, new monthly account applications, validation and chaser ticket orders, preferred parking customers, government contract customers, account closings, invoice process and all aspects of customer contact within the Customer Care Department and the Remote Management Center. Maintain a positive attitude while working with customers and clients in a highly intense fast-paced environment. The ability to quickly identify and resolve customer inquiries and to adjust quickly to the changing demands of daily priorities in a professional manner. Flexible schedule and work shifts required. Some weekends required. |
Essential Duties and Responsibilities |
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Non-Essential Duties and Responsibilities |
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Minimum Job Qualifications |
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Qualifications Desired |
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Performance Standards |
This position will receive an annual performance review from the direct supervisor to discuss actual performance as compared to company stated expectations and agreed upon job related performance goals for the upcoming year. |
Physical Demands and Working Conditions |
The physical demands of this position and the work environment characteristics described below are representative of those that must be met, with or without reasonable accommodations, by an employee to perform the essential functions of this position. Reasonable accommodations will be made to enable individuals with disabilities to perform these essential job functions.
Physical Demands: As part of performing the duties associated with this position, the employee will be required for a period of time to stand, walk, sit, handle tools or controls, reach with hands or arms, talk and hear.
Work Environment: While performing the duties of this position, the employee may be subjected to weather conditions prevalent at the time. The noise level in this work environment can range from minimal to moderate. |
Internal Contacts |
Daily internal contact with Senior Manager, Customer Care, Senior Manager, Remote Management Center, Vice President of Customer Care, other members of the management team, and line management, professional employees and the hourly work force. |
External Contacts |
External contact with monthly customers, potential new customers, daily parkers, vendors and clients. Additional contacts as deemed necessary. |
Colonial Parking is a locally owned & operated parking operator that has been serving the DC Metro area for 70+ years.
Colonial Parking partners with commercial real estate asset and property managers to provide the very best in customer service, revenue growth, and tenant amenities through leading technology, parking professionals and creative innovation. With more than 300 parking facilities serving office buildings, retail malls, hotels, sporting events and hospitals, Colonial offers convenient parking for tens of thousands of residents and visitors every day, from Capitol Hill to Georgetown and from Old Town to Bethesda. In the District of Columbia alone, 90% of all commuters are estimated to work within two blocks of a Colonial facility. No other parking company comes close to offering such widespread convenience. Colonial’s market presence results from our success in building lasting relationships with property owners and managers by seeking to follow the direction of our Founders. They taught us to constantly seek to improve, innovate and create value, to offer impeccable service, to contribute back to the communities from which we draw, and to insist upon and deliver an “honest count” based on a reputation for integrity.
Offices: 1050 Thomas Jefferson St NW, Suite 100, Washington, DC 20007, US
There are currently 2,211 open customer service & support positions in Washington, DC listed on Clera. New openings are added daily as companies post roles.
Companies currently hiring include Domino's, CVS Health, Starbucks, Monumental Sports & Entertainment, Marriott International Hotels, Inc., among others. Browse the listings above to see every active employer.
Yes — 335 of the 2211 open customer service & support positions offer remote or hybrid work (157 remote, 178 hybrid).
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.
