This role aligns to industry-level titles such as HR Services Specialist, People Services Specialist, HR Operations Specialist. The People Support Specialist plays a crucial role in providing specialized support and reso…
TY TROSZCZYSZ SIĘ O NASZYCH KLIENTÓW, MY TROSZCZYMY SIĘ O CIEBIE Rozglądasz się za nowymi możliwościami? A może szukasz pierwszej pracy, dodatkowego zarobku lub nowego kierunku zawodowego? Jakikolwiek jest Twój cel, może…
Skills: Customer service, Active sales, Food preparation, Communication, Time management
We are Reckitt Home to the world's best loved and trusted hygiene, health, and nutrition brands. Our purpose defines why we exist: to protect, heal and nurture in the relentless pursuit of a cleaner, healthier world. We …
Skills: Accounts receivable, Order to cash, Cash collection, Account reconciliation, ERP systems
Accounts Receivable Trainee with French - Early Careers Program
Warszawa, Pomeranian Voivodeship, Poland · Hybrid
Entry level
At Alcon, we are driven by the meaningful work we do to help people see brilliantly. We innovate boldly, champion progress, and act with speed as the global leader in eye care. Here, you’ll be recognized for your commitm…
Skills: Accounts receivable, French language, English language, Microsoft Excel, SAP
Job Description TY TROSZCZYSZ SIĘ O NASZYCH KLIENTÓW, MY TROSZCZYMY SIĘ O CIEBIE To nasi ludzie wyróżniają nas na tle konkurencji – dzięki nim nasi klienci chcą do nas wracać. W naszej firmie każdy dzień jest inny, wypeł…
Skills: Team management, Retail management, Analytical skills, Sales techniques, Customer service
O firmie Carrier Carrier Global Corporation, światowy lider w dziedzinie inteligentnych rozwiązań klimatycznych i energetycznych, angażuje się w tworzenie innowacji, które zapewniają komfort, bezpieczeństwo i zrównoważon…
Skills: Refrigeration, Air conditioning, Chiller maintenance, Electrical systems, F-Gas certification
Opis stanowiska Twoje zadania Zarządzanie zespołem sprzedażowym Delegowanie zadań i motywowanie Pracowników Zarządzanie gospodarką towarową Wspieranie managera sklepu i zastępców w ich codziennych obowiązkach Zapewnienie…
Skills: Team Management, Task Delegation, Employee Motivation, Inventory Management, Customer Service
Opis stanowiska Twoje zadania Zarządzanie zespołem sprzedażowym Delegowanie zadań i motywowanie Pracowników Zarządzanie gospodarką towarową Wspieranie managera sklepu i zastępców w ich codziennych obowiązkach Zapewnienie…
Skills: Team Management, Task Delegation, Employee Motivation, Inventory Management, Customer Service
TY TROSZCZYSZ SIĘ O NASZYCH KLIENTÓW, MY TROSZCZYMY SIĘ O CIEBIE Rozglądasz się za nowymi możliwościami? A może szukasz pierwszej pracy, dodatkowego zarobku lub nowego kierunku zawodowego? Jakikolwiek jest Twój cel, może…
Skills: Customer Service, Active Selling, Food Preparation, Inventory Management, Communication
W Sephora piękno oznacza poczucie bycia dostrzeganym, docenianym i silnym, zarówno indywidualnie, jak i zespołowo. To głębokie więzi z innymi, celebrowanie różnorodności i inkluzywności, odkrywanie swojego potencjału i z…
Skills: Customer service, Sales, Beauty industry knowledge, Product display, Teamwork
Opis firmy Jesteśmy skandynawskim koncernem ochrony. Pozycję lidera na światowym rynku zdobyliśmy dzięki naszym pracownikom oraz nowoczesnym, zintegrowanym rozwiązaniom technicznym. Obecnie do naszego zespołu poszukujemy…
Skills: English (B1), Communication, Punctuality, Diligence, Customer Service
As a Sr. Customer Experience Specialist here at Honeywell, you will play a key administrative role in supporting the service operations and sales by ensuring smooth coordination, accurate documentation, and efficient com…
Opis stanowiska Twoje zadania Dbałość o prawidłową ekspozycję produktów Utrzymanie porządku w sklepie Wykładanie towaru Bieżąca obsługa Klientów Obsługa stanowiska kasowego Możliwość specjalizacji w jednym z obszarów aso…
Opis stanowiska Twoje zadania Dbałość o prawidłową ekspozycję produktów Utrzymanie porządku w sklepie Wykładanie towaru Bieżąca obsługa Klientów Obsługa stanowiska kasowego Możliwość specjalizacji w jednym z obszarów aso…
Skills: Product Display, Store Maintenance, Merchandising, Customer Service, Cashier Operations
TY TROSZCZYSZ SIĘ O NASZYCH KLIENTÓW, MY TROSZCZYMY SIĘ O CIEBIE Rozglądasz się za nowymi możliwościami? A może szukasz pierwszej pracy, dodatkowego zarobku lub nowego kierunku zawodowego? Jakikolwiek jest Twój cel, może…
Skills: Customer Service, Active Selling, Food Preparation, Inventory Management, Communication
Job Purpose We are looking for a Strategic Customer Service & Planning Specialist (P2P). In this role, you will act as a key interface between strategic customers, Sales KAMs, and internal supply chain team, ensuring end…
Job Purpose We are looking for a P2P Planner to join our LSCM Team. In this role, you will act as a key interface between strategic customers, Sales KAMs, and internal supply chain team, ensuring end-to-end planning exce…
As an HR Services Administrator (with German ) you’ll help deliver a smooth, reliable, and high-quality HR experience across the employee lifecycle. You’ll be part of an international, collaborative HR environment where …
Skills: HR Administration, Employee Lifecycle Management, SAP SuccessFactors, Onboarding, Offboarding
About Atos Group Atos Group is a global leader in digital transformation with c. 56,000 employees and annual revenue of c. €7.2 billion (at the go-forward perimeter), operating in 54 countries under two brands - Atos for…
Skills: Windows 10/11, Microsoft Office 365, Active Directory, ITSM Tools, Technical Troubleshooting
Opis firmy Jesteśmy skandynawskim koncernem ochrony. Pozycję lidera na światowym rynku zdobyliśmy dzięki naszym pracownikom oraz nowoczesnym, zintegrowanym rozwiązaniom technicznym. Opis stanowiska Obecnie do naszego Zes…
Skills: English Proficiency (B2), Computer Literacy, CCTV Operation, Access Control Systems, Incident Management
Sign up with Clera and we'll reach out the moment a role actually fits you — no more spraying applications into the void.
Full-time
bachelor degree
Attractive Poland benefits
Posted 13d ago
~40 hrs/week
Responsibilities
The People Support Specialist resolves complex HR inquiries and provides guidance on policies, procedures, and programs. They also manage HR cases, maintain employee records, and collaborate with various departments to ensure efficient HR operations.
Requirements
Candidates should have a bachelor's degree in Human Resources or a related field and 3-5 years of HR experience, including at least 2 years in HR Shared Services. Proficiency in HRIS systems, ticketing software, and strong analytical and communication skills are required.
Full job description
This role aligns to industry-level titles such as HR Services Specialist, People Services Specialist,HR Operations Specialist.
The People Support Specialist plays a crucial role in providing specialized support and resolving complex HR inquiries and issues that Digital Assistant cannot handle. This position requires a deep understanding of HR policies, procedures, and systems. The Global People Care team’s member will serve as a liaison between employees, HR business partners, and other departments, ensuring efficient and effective resolution of HR-related matters.
Key Responsibilities:
Issue Resolution:
Handle complex HR inquiries and issues escalated from the Digital Assistant support.
Provide accurate and timely responses to HR-related queries through various communication channels (e.g., phone, email, ticketing system).
Policy and Procedure Guidance:
Interpret and provide guidance on HR policies, procedures, and programs.
Assist employees and managers in understanding HR processes and ensure compliance with company policies.
Data Management and Reporting:
Maintain and update employee records in HR systems.
Generate and analyze HR reports to support decision-making and compliance requirements.
Case Management:
Manage and track HR cases using the ticketing system, ensuring all cases are resolved within established SLAs.
Document and maintain detailed records of interactions and resolutions.
Have ability to effectively manage and maintain performance during periodic high-volume workloads, while ensuring accuracy, quality, and adherence to service standards.
Process Improvement:
Identify opportunities for process improvements within the HR Shared Services function.
Collaborate with HR teams to implement best practices and streamline HR processes.
Collaboration and Communication:
Work closely with HR business partners, Payroll, Benefits, and other departments to resolve employee issues.
Participate in team meetings and contribute to ongoing training and development initiatives.
Required Skills, Qualifications & Experience
Education:
Bachelor’s degree in Human Resources, Business Administration, or a related field preferred.
Experience:
Minimum of 3-5 years of experience in HR, with at least 2 years in an HR Shared Services or similar role.
Experience with HRIS systems (e.g., Workday, SAP, Oracle) and ticketing systems.
Skills and Competencies:
Strong knowledge of HR policies, procedures, and best practices.
Excellent problem-solving and analytical skills.
High level of attention to detail and accuracy.
Effective communication skills, both written and verbal.
Ability to handle confidential and sensitive information with discretion.
Strong organizational and time management skills.
Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).
Experience utilizing AI tools with exposure to project initiatives
Attributes:
Customer-focused mindset with a commitment to delivering high-quality service.
Ability to work independently and as part of a team.
Adaptability and willingness to learn new systems and processes.
Strong work ethics and a proactive approach to problem-solving.
Location & Work Set Up
This is a full-time, hybrid role based in Poland, with regular collaboration from our Warsaw office. To support colleagues in the UK, team members occasionally work 10:00 a.m. – 6:00 p.m. shifts. These are rotated across the team and do not apply every day.
Your Rewards & Benefits
We know you’ll do great work, so we give a lot back with some of the best benefits in the business. We know one size doesn’t fit all, so our workplace programs meet the different needs of our diverse teams, and their families, too.
Our purpose is simple: to help people realize the life they imagine through learning. We believe that every learning opportunity is a chance for a personal breakthrough. That’s why our c. 20,000 Pearson employees are committed to creating vibrant and enriching learning experiences designed for real-life impact. We are the world’s leading learning company, serving customers in nearly 200 countries with digital content, assessments, qualifications, and data. For us, learning isn’t just what we do. It's who we are.
Offices: 80 Strand, London, WC2R 0RL, GB · 221 River St, Hoboken, NJ 07030, US · 26 Prince Andrew Pl, Toronto, ON M3C 2H4, CA · 2510 N Dodge St, Iowa City, IA 52245, US · 5715 W Old Shakopee Rd, Minneapolis, MN 55437, US
TrainingHigher EducationMedia and EntertainmentPublishingBooksEducationEdTechDigital MediaArtificial Intelligence (AI)
How many Customer Service & Support jobs are open in Warszawa, Poland right now?
There are currently 184 open customer service & support positions in Warszawa, Poland listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Customer Service & Support roles in Warszawa, Poland?
Companies currently hiring include PKO Bank Polski, Schwarz IT KG, Erste Bank Polska, Circle K, CIBA Vision GmbH, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Customer Service & Support jobs in Warszawa, Poland?
Yes — 58 of the 184 open customer service & support positions offer remote or hybrid work (2 remote, 56 hybrid).
How do I apply for Customer Service & Support jobs in Warszawa, Poland?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.