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Mid level
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Full-time
professional certificate
Flexible Hybrid Working Model, Professional Development Training, Personal Development Training, Individual Development Plans, Growth Opportunities
Posted 20d ago
~40 hrs/week
Responsibilities
Provide first-level HR support to employees and managers by resolving inquiries and performing transactional processing. Maintain HR data integrity within the HRIS and support various HR process optimizations.
Requirements
Requires completed commercial training and 1-2 years of experience in HR operations and administrative support. Must be proficient in MS Office and possess very good English and German language skills.
Full job description
The HR Services Administrator provides first-level support to employees by responding to HR-related inquiries and delivering efficient, accurate basic transactional processing. The role ensures a positive employee experience by addressing routine HR questions, resolving issues promptly, and maintaining the integrity of HR data and processes
More about the role :
First level support for employees and line managers in HR related inquiries
Answering internal inquiries
Responding to inquires and performing transactions using documented processes and policies (through Inquiry System)
Escalating issues to second level support or triages inquiries to the appropriate queue
Inputing basic employee data into the HRIS System database and / or documenting activities as requested
Generate basic reports and performance measurements
Reviewing documents and reports related to employee records in HR processes and verifies their accuracy
Support in various coordinative tasks for HR
Collaboration and support in various HR processes and process optimizations
More about you :
Commercial training completed
1–2 years of HR experience
Administrative support and HR operations
Strong organizational and prioritization skills
Attention to detail and accuracy
Reliability and resilience
Ability to work independently and self-manage
Flexibility and openness to change
Team collaboration and teamwork
Customer and service orientation
Quality-focused mindset
Proficiency in MS Office
Strong IT affinity
Very good English and German language skills
More about what we offer :
As one of the world’s leading hearing care providers headquartered in Switzerland, we’re committed to building an inclusive culture. We want to create an environment where you can balance a successful career with your commitments and interests outside of work, through our flexible hybrid working model. We offer a wide range of training opportunities for both your professional and personal development, and there are exceptional growth opportunities with individual development plans.
Related keywords
HR ServicesHRISEmployee ExperienceTransactional ProcessingData IntegrityCommercial TrainingHR OperationsMS OfficeGerman LanguageEnglish LanguageHearing Care Industry
Around 25% of the world’s population is living with hearing loss. At Sonova, we envision a world where everyone enjoys the delight of hearing and lives a life without limitations. From personal audio devices and wireless communication systems to audiological care services, hearing aids, and cochlear implants. Our product brands – Phonak, Unitron, Sennheiser (under license), and Advanced Bionics – create compelling new products to offer the optimal solution for an ever growing consumer base through our globally diversified sales and distribution channels, including our well established global audiological care business. With a presence in over 100 countries and more than 19,000 employees, we leverage our global infrastructure and local roots. We aim for an inclusive work environment and culture that fosters a good balance of family and work-life for everyone. Our workforce is made up of 110 nationalities across 4 generations.
In 2006, Sonova founded the non-profit Hear the World Foundation, which seeks to give children living with hearing loss access to audiological care in low- to middle-income countries.
Offices: Laubisrütistrasse 28, Stäfa, 8712, CH
Information TechnologyWearablesMedical DeviceCommunication HardwareWirelessCustomer ServiceConsumer ElectronicsManufacturing
How many Customer Service & Support jobs are open in Warszawa, Poland right now?
There are currently 184 open customer service & support positions in Warszawa, Poland listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Customer Service & Support roles in Warszawa, Poland?
Companies currently hiring include PKO Bank Polski, Schwarz IT KG, Erste Bank Polska, Circle K, CIBA Vision GmbH, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Customer Service & Support jobs in Warszawa, Poland?
Yes — 58 of the 184 open customer service & support positions offer remote or hybrid work (2 remote, 56 hybrid).
How do I apply for Customer Service & Support jobs in Warszawa, Poland?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.