Job Description and Requirements The RBFCU Consumer Lending Team is seeking a full-time Consumer Lending Representative starting at $20.00/hour! We are also offering a sign-on bonus for Consumer Lending Representative! N…
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Full-time
high school
401(k) With Matching Incentives, Medical Insurance, Vision Insurance, Dental Insurance, Tuition Reimbursement Plans, Life Insurance
Posted 25d ago
~40 hrs/week
Responsibilities
Assist members and prospective members with consumer loan applications and funding via phone and video chat. Educate members on financial products and services to improve their financial well-being while maintaining regulatory compliance.
Requirements
Requires a High School Diploma or GED and either 9 months of financial institution experience or 2 years of customer service experience. Must be proficient in PC software and capable of working a flexible Monday-Saturday schedule.
Full job description
Job Description and Requirements
The RBFCU Consumer Lending Team is seeking a full-time Consumer Lending Representative starting at $20.00/hour! We are also offering a sign-on bonus for Consumer Lending Representative! New hires will receive $250 in their first paycheck, $500 following 90 days of employment, and $500 following eight months of employment (applicable taxes and withholdings). Join our team today!
The Consumer Lending Representative will have the ability to work from home after a period of training and performance evaluations (time frame may vary). Training will take place at the RBFCU Administrative Service Center: 1IKEA-RBFCU Pkwy., Live Oak, Texas 78233. Applicants who work from home must reside within the State of Texas and have the capability of performing all of the work from their home in Texas.
To successfully work from home, employees must have access to a minimum internet connection as noted by RBFCU.
Must have a reliable home internet provider to hard wire a connection to (Ethernet cable provided).
Must be able to provide a workspace at home that is safe, suitable for work, and within a distraction free environment.
Bilingual in Spanish and English?Candidates can earn an additional $2.00 differential upon the successful completion of the RBFCU Bilingual Spanish/English certification.
As a Consumer Lending Representative, you will be the dedicated professional assisting members and prospective members who are seeking consumer loans through primarily inbound channels (phone and video chat). You’ll provide exceptional service while you process and finalize a variety of consumer loans, and you’ll engage with our members and prospective members to build relationships, utilize your problem-solving skills to identify needs, and educate them on products and services that will improve their financial well-being and quality of life. You’ll have the opportunity to demonstrate your initiative and learn and grow with our Path to Promotion and award-winning Learning and Development program. If you have a passion for helping others, a career with RBFCU may be just for you.
Essential Functions and Responsibilities:
Fulfill member and prospective member loan applications and inquiries and finalize/fund various types of consumer lending loans.
Provide enthusiastic, professional, quality, prompt and courteous service to members and others as appropriate.
Discuss and recommend products and services to meet the needs of the member and the mission of RBFCU.
Process paperwork, and collect fees required to complete title work.
Inform members of loan decisions and provide information for ancillary loan products.
Maintain current working knowledge of RBFCU policies and procedures and regulatory laws.
Include appropriate people in decision-making process and make timely and informed decisions.
Accept responsibility, follow through on commitment, and react well under pressure.
Strive to meet or exceed department standards.
All other duties as assigned (Note: essential functions and responsibilities may change, or new ones may be assigned at any time with or without notice).
Requirements:
High School Diploma or G.E.D.
A minimum of 9 months financial institution experience or 2 years customer service experience
Must be proficient in utilizing PC, software, Microsoft applications, and other office equipment (type 25 words per minute and 10 key by touch)
Possess excellent organizational, time management, and interpersonal skills
Ability and desire to work well in a team environment and develop strong working relationships with external parties
Must be able to work a flexible Monday-Saturday schedule (Hours of operation: Monday - Friday 8:00 a.m. - 6:00 p.m. and Saturday 8:30 a.m. - 4:00 p.m.)
Preferred:
Bilingual (English/Spanish)
All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status.
A not-for-profit financial cooperative with the intent on helping members save time, save money and earn money.
Industry
Banking
Company size
1,001-5,000 employees
Founded
1952
Headquarters
Live Oak, Texas
LinkedIn followers
17,362
Randolph-Brooks Federal Credit Union is focused on helping members save time, save money and earn money. With more than 60 locations throughout Texas, RBFCU offers its members access to free and low-cost financial services, low-rate loans and convenient mobile applications. For more information on RBFCU, visit http://www.rbfcu.org.
Looking for outstanding career opportunities in a dynamic work environment? Apply for a position with RBFCU today: rbfcu.org/applynow.
Federally Insured by NCUA.
Offices: 1 IKEA-RBFCU Parkway, Live Oak, Texas 78233, US · PO Box 2097, Universal City, TX 78148, US
How many Customer Service & Support jobs are open in San Antonio, TX right now?
There are currently 4,550 open customer service & support positions in San Antonio, TX listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Customer Service & Support roles in San Antonio, TX?
Companies currently hiring include Domino's, Circle K, Great Clips Inc., Lowe's Companies, Inc., AutoZone, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Customer Service & Support jobs in San Antonio, TX?
Yes — 254 of the 4550 open customer service & support positions offer remote or hybrid work (103 remote, 151 hybrid).
How do I apply for Customer Service & Support jobs in San Antonio, TX?
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