Italian Customer Representative for world's leading insurance broker - Lisbon, Portugal
Porto, Portugal · On-site
$920/hr–$1k
Entry level$5M raised
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Skills: Italian Fluency, English Proficiency, Customer Support, Written Communication, Phone Conversation Skills
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German Quality Specialist for Global leader in sleep technology - Lisbon, Portugal
Porto, Portugal · Hybrid
Entry level$5M raised
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Provide first-contact resolutions to customer queries via phone and written communication. Build professional relationships with customers while meeting quality goals and productivity targets.
Requirements
Requires native or proficient Italian (C2) and advanced English (C1) skills. Candidates must hold EU citizenship or a valid Portuguese work permit and be willing to work in Lisbon.
Full job description
Come and work with us.
Do you want to contribute to an outstanding customer representative service?
Are you Italian native or fluent with strong English communication skills?
Looking to make your career abroad in a multicultural environment? So we have the perfect opportunity for you!
Our client is a global leader in insurance broking and risk management, bringing global, national, and industry-specific solutions.
Your future project: join our Italian Customer Advisor team.
As a customer advisor specialist, your daily responsibilities will include:
Provide first contact resolutions to customer queries
Offer specialized customer support through written and phone communication
Build meaningful relationship, answering customers questions in a courteous, friendly, and professional manner
Meet and exceed our customer service quality goals, compliance regulations and productivity targets
Create amazing customer experience that people value and we are proud of
Be responsible to follow the direction of management and provide feedback
To succeed in the role, you will need to have:
Native or proficient level of Italian (C2)
Advanced level of English (at least C1) both verbal and written
Strong communication skills – with excellent phone conversation skills, attentive listening and superior writing skills
Analytical and problem solving skills with strong attention to detail
Desire to learn and advance, be a curious investigator and problem solver
Must hold EU citizenship or valid work permit for Portugal
Be a local candidate or willing to relocate to Lisbon, Portugal
Benefits.
Relocation package
Competitive wages ranging from €920.00 to €1,250
Paid professional training
Employee discounts
Private healthcare & dental insurance (after six months of employment)
Growth opportunities through various development programs
Fun and engaging company-wide initiatives, including our EverBetter wellness program
Job stability
Life-long skills and experience
Excellent work culture
Go further with Foundever®
We believe in memorable associate experiences. Here, you can improve your quality of life and grow your career.
Foundever® is the next-generation service leader reinventing #CustomerExperience (#CX).
Industry
Outsourcing and Offshoring Consulting
Company size
10,001+ employees
Headquarters
Miami, FL
LinkedIn followers
955,659
Total funding
$5M
Foundever® is the next-generation service leader reinventing customer experience (CX). Our 150,000 people working across +45 countries partner with industry-leading brands to deliver integrated CX, digital operations and data solutions.
Each year we power 3.3 billion conversations in +60 languages to help more than 800 of the world’s top brands keep their promise in the moments that matter most. We simplify the complex CX landscape with scalable solutions that deliver seamless human experiences and solve real business and industry challenges. Using our people-led, technology-enabled and data-powered approach, we optimize and transform the customer and agent experience – changing the way things are done.
Offices: 600 Brickell Avenue, Suite 3200, Miami, FL 33131, US
RoboticsConsultingArtificial IntelligenceSoftwareProfessional ServicesAdvertisingArtificial Intelligence (AI)OutsourcingCustomer Service
How many Customer Service & Support jobs are open in Porto, Portugal right now?
There are currently 264 open customer service & support positions in Porto, Portugal listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Customer Service & Support roles in Porto, Portugal?
Companies currently hiring include Caetano Auto, Foundever, TeamViewer, nomadify, TheHouseofMercier, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Customer Service & Support jobs in Porto, Portugal?
Yes — 83 of the 264 open customer service & support positions offer remote or hybrid work (33 remote, 50 hybrid).
How do I apply for Customer Service & Support jobs in Porto, Portugal?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.