Front Office - Shift Leader - Hotel Casa da Companhia
Porto, Portugal · On-site
Mid level
Queres pertencer a um projeto dinâmico e inovador em plena fase de crescimento? A AHM é uma empresa de gestão hoteleira com projetos novos por todo o País. Estamos a recrutar para as funções de Front Office - Shift Leade…
Skills: Check-in/Check-out, Guest Relations, Complaint Management, Team Coordination, English Fluency
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ABOUT US Indie Campers is a global leader in road trip travel, operating one of the largest campervan fleets in the world. Support & Cleaning are essential to ensuring every van is spotless, safe, and ready for the next …
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Pingo Doce Afonso V Operador Peixaria (Part-time 20h)
Porto, Portugal · On-site
Entry level
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Required Qualifications Native or near-native fluency in German (spoken and written) Good command of English for internal communication Previous experience in customer service, contact center, or client-facing roles is p…
Skills: German Fluency, English Proficiency, Customer Service, Problem Solving, Communication Skills
Required Qualifications Native or near-native fluency in German (spoken and written) Good command of English for internal communication Previous experience in customer service, contact center, or client-facing roles is p…
Skills: German Fluency, English Proficiency, Customer Service, Problem Solving, Communication Skills
Required Qualifications Native or near-native fluency in German (spoken and written) Good command of English for internal communication Previous experience in customer service, contact center, or client-facing roles is p…
Skills: German Fluency, English Proficiency, Customer Service, Problem Solving, Communication Skills
Required Qualifications Native or near-native fluency in German (spoken and written) Good command of English for internal communication Previous experience in customer service, contact center, or client-facing roles is p…
Skills: German Fluency, English Proficiency, Customer Service, Problem Solving, Communication Skills
Required Qualifications Native or near-native fluency in German (spoken and written) Good command of English for internal communication Previous experience in customer service, contact center, or client-facing roles is p…
Skills: German Fluency, English Proficiency, Customer Service, Problem Solving, Communication Skills
Required Qualifications Native or near-native fluency in German (spoken and written) Good command of English for internal communication Previous experience in customer service, contact center, or client-facing roles is p…
Skills: German Fluency, English Proficiency, Customer Service, Problem Solving, Communication Skills
Required Qualifications Native or near-native fluency in German (spoken and written) Good command of English for internal communication Previous experience in customer service, contact center, or client-facing roles is p…
Skills: German Fluency, English Proficiency, Customer Service, Problem Solving, Communication Skills
Required Qualifications Native or near-native fluency in German (spoken and written) Good command of English for internal communication Previous experience in customer service, contact center, or client-facing roles is p…
Skills: German Fluency, English Proficiency, Customer Service, Problem Solving, Communication Skills
Service Desk Team Leader (Supervisor) – Porto (On-site)
Porto, Portugal · On-site
$2k–$2k/mo
Senior
Descrição da empresa Inetum is a global leader in IT services, dedicated to providing innovative solutions to our clients. We are committed to fostering a dynamic, inclusive workplace that values diversity, where creativ…
Skills: Team Leadership, ITIL Best Practices, Service Level Management, Windows 11, Chrome OS
Front Office - Shift Leader - Hotel Casa da Companhia
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Full-time
bachelor degree
Competitive Salary, Young And Dynamic Environment, Progression Opportunities
Posted 1d ago
~40 hrs/week
Portuguese
Responsibilities
Manage guest check-in and check-out processes while providing information on hotel services and local attractions. Coordinate and supervise the reception team during shifts to ensure effective communication across hotel departments.
Requirements
Requires a degree in Tourism or Hospitality and at least one year of experience in a similar role. Candidates must be fluent in English and available to work shifts, including weekends and holidays.
Full job description
Queres pertencer a um projeto dinâmico e inovador em plena fase de crescimento? A AHM é uma empresa de gestão hoteleira com projetos novos por todo o País. Estamos a recrutar para as funções de Front Office - Shift Leader para o nosso hotel no Porto, Hotel Casa da Companhia!
Principais responsabilidades:
Efetuar o processo de check-in e check-out dos hóspedes;
Prestar informações sobre os serviços do Hotel e as atrações turísticas e locais de interesse localizados perto Unidade;
Gestão de reclamações;
Coordenar e supervisionar a equipa de receção durante o turno;
Assegurar a comunicação eficaz entre a receção e outras áreas do Hotel.
Requisitos:
Formação na área de Turismo ou Hotelaria;
Experiência mínima de 1 ano na função;
Fluência em inglês;
Boas capacidades de comunicação e de relacionamento interpessoal;
Orientação para o cliente e gosto pelo contacto com o público;
Disponibilidade para trabalhar por turnos, incluindo fins-de-semana e feriados.
Oferecemos:
Vencimento competitivo;
Integração num ambiente jovem e dinâmico;
Oportunidades de progressão.
A tua próxima oportunidade está aqui. Candidata-te a um Grupo dinâmico e em crescimento e vem fazer parte da nossa equipa!
Related keywords
Front OfficeHospitalityHotel ManagementShift LeadershipGuest ServicesTourismReceptionCustomer ServicePorto
Especialistas em Gestão Hoteleira. // Hotel Management Specialists.
Industry
Hospitality
Company size
11-50 employees
Founded
2019
Headquarters
Lisboa , Portugal
LinkedIn followers
10,678
AHM is a white-label hotel operator managing properties across Portugal. We partner with world-renowned hotel brands, such as Marriott, Hilton, IHG, Hard Rock, Accor and Wyndham, bringing best-in-class standards to every project. Today, we manage 15 hotels ranging from three to five stars, and over the next three years we expect to grow our portfolio to more than 30.
In addition, we have developed a restaurants and bars division, focused on creating unique concepts and new experiences that attract the local community, ensuring these spaces stand out as true hubs of value and experience.
Offices: Avenida da República, Edifício República 18, Piso 16, Lisboa , Portugal 1050-191, PT
consulting and HospitalityHospitalityHotelRestaurantsAsset ManagementMarketingManagement ConsultingFood and BeverageProperty ManagementBusiness Process Automation (BPA)
How many Customer Service & Support jobs are open in Porto, Portugal right now?
There are currently 138 open customer service & support positions in Porto, Portugal listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Customer Service & Support roles in Porto, Portugal?
Companies currently hiring include Caetano Auto, TeamViewer, nomadify, Foundever, Indie Campers, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Customer Service & Support jobs in Porto, Portugal?
Yes — 48 of the 138 open customer service & support positions offer remote or hybrid work (13 remote, 35 hybrid).
How do I apply for Customer Service & Support jobs in Porto, Portugal?
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