Porto, Portugal · On-site
Required Qualifications Native or near-native fluency in German (spoken and written) Good command of English for internal communication Previous experience in customer service, contact center, or client-facing roles is p…
Skills: German Fluency, English Proficiency, Customer Service, Problem Solving, Communication Skills
Porto, Portugal · On-site
Required Qualifications Native or near-native fluency in German (spoken and written) Good command of English for internal communication Previous experience in customer service, contact center, or client-facing roles is p…
Skills: German Fluency, English Proficiency, Customer Service, Problem Solving, Communication Skills
Porto, Portugal · On-site
Required Qualifications Native or near-native fluency in German (spoken and written) Good command of English for internal communication Previous experience in customer service, contact center, or client-facing roles is p…
Skills: German Fluency, English Proficiency, Customer Service, Problem Solving, Communication Skills
Porto, Portugal · On-site
$2k–$2k/mo
Descrição da empresa Inetum is a global leader in IT services, dedicated to providing innovative solutions to our clients. We are committed to fostering a dynamic, inclusive workplace that values diversity, where creativ…
Skills: Team Leadership, ITIL Best Practices, Service Level Management, Windows 11, Chrome OS
Porto, Portugal · Hybrid
TUI Business: TUI Musement Band: 5 Location(s): Portugal | Matosinhos | 4450-257 | Rua Roberto Ivens N1333, 3º Floor, Room 3.2 | OPO Hours per week: depending on the local regulations Type of contract: Permanent We are s…
Skills: Sales, Client Relationship Management, Business Development, Negotiation, Interpersonal Skills
Porto, Portugal · Hybrid
TUI Business: TUI Musement Band: 5 Location(s): Portugal | Matosinhos | 4450-257 | Rua Roberto Ivens N1333, 3º Floor, Room 3.2 | OPO Hours per week: depending on the local regulations Type of contract: Permanent We are s…
Skills: Business Development, Client Relationship Management, Sales, Negotiation, Market Analysis
Porto, Portugal · Hybrid
At Intrum, you will grow by making a difference. You will do it in a highly international environment and in a supportive culture where effort counts. Job Description A Equipa e o local de trabalho Bem-vindo à Intrum Por…
Skills: Debt Recovery, Negotiation, Active Listening, Empathy, Customer Orientation
Porto, Portugal · Hybrid
$26k–$30k/yr
We’re looking for a Linux Support Engineer who will join our Hotline Support Team (Level 2 support) in a shift-based environment. As a Level 2 Technical Support Engineer you will assist to resolve all issues and perform …
Skills: Linux Server, Tomcat, Nginx, Apache, High Availability Frameworks
Porto, Portugal · Hybrid
Position:Customer Sales Representative with Italian and German Job Description: As Arrow Global Components (AGC), a part of Arrow Electronics, we are a global leader in the distribution and value-added services related t…
Skills: Italian Proficiency, German Proficiency, English Proficiency, Microsoft Excel, Customer Service
Porto, Portugal · On-site
Overview Bruker is enabling scientists to make breakthrough discoveries and develop new applications that improve the quality of human life. Bruker’s high performance scientific instruments and high value analytical and …
Skills: SAP, Salesforce, Order Administration, Microsoft Excel, Microsoft Office
Porto, Portugal · Hybrid
We are EDP, a global energy company present in around 29 markets with a particular emphasis on renewable energies. With more than 45 years of experience, we have been consolidating a relevant presence on the world energy…
Skills: Debt Management, Credit Recovery, Pre-litigation Procedures, Litigation Monitoring, Negotiation
Porto, Portugal · Hybrid
We are EDP, a global energy company present in around 29 markets with a particular emphasis on renewable energies. With more than 45 years of experience, we have been consolidating a relevant presence on the world energy…
Skills: Debt Management, Credit Recovery, Pre-litigation Procedures, Litigation Monitoring, Negotiation
Porto, Portugal · On-site
$975/hr–$1k
Client Support Representative (German Speaking) Location: Portugal About the Role: Are you ready to take your career to a global stage? An international company operating in Portugal is looking for motivated German speak…
Skills: German Proficiency, English Proficiency, Customer Support, Problem Solving, Communication Skills
Porto, Portugal · On-site
ABOUT LEGENDS GLOBAL Legends Global is the premier partner to the world's greatest live events, venues, and brands. We deliver a fully integrated solution of premium services that keeps our partners front and center thro…
Skills: F&B Management, Operational Excellence, Budgeting, Staff Leadership, Customer Service
Porto, Portugal · On-site
Junta-te a esta equipa com o propósito de Alimentar uma Vida Melhor e Cuidar do Planeta. Construímos todos os dias, juntos, com uma grande ambição: ser a marca preferida dos nossos clientes, parceiros, cidadãos, acionist…
Skills: Customer Service, Product Replenishment, Proactivity, Dynamism, Operational Efficiency
Porto, Portugal · On-site
Are you ready to use your language skills in one of Europe's most beautiful coastal cities? We are looking for helpful and detail-oriented German speakers to join our international German-Speaking Banking Support Team in…
Skills: German Fluency, English Proficiency, Customer Support, Problem Solving, Banking Support
Porto, Portugal · On-site
En connectant les populations du monde entier par des technologies d'avant-garde, nous redéfinissons les standards du quotidien. Aujourd'hui, nous ouvrons les portes de notre hub stratégique de Porto aux talents audacieu…
Skills: French Fluency (C2), English Proficiency, Omnichannel Communication, Customer Relationship Management, CRM Software
Porto, Portugal · Hybrid
#WeAreIn to create tiny chips and big careers. The future won’t wait... why should you? Join us and make a difference. Whether you join as a student, intern, or trainee, you'll be part of something real - real projects, …
Skills: Customer Service, Human Resources Processes, English Fluency, German Language Proficiency, Knowledge Management
Porto, Portugal · Remote Solely
🌏 Mission: At Too Good To Go, we have an ambitious mission: to inspire and empower everyone to fight food waste together. More than 1/3 of all food produced in the world is wasted, which has a huge impact on our planet …
Skills: Customer Service, Account Management, German Proficiency, English Proficiency, Zendesk
Porto, Portugal · Remote Solely
🌏 Mission: At Too Good To Go, we have an ambitious mission: to inspire and empower everyone to fight food waste together. More than 1/3 of all food produced in the world is wasted, which has a huge impact on our planet …
Skills: Customer Service, Account Management, French Proficiency, English Proficiency, Zendesk
Sign up with Clera and we'll reach out the moment a role actually fits you — no more spraying applications into the void.
Act as the primary contact for German-speaking customers via phone, email, and chat to resolve inquiries and complaints. Document all interactions in CRM systems and escalate complex cases to internal stakeholders while meeting SLAs.
Requires native or near-native fluency in German and a good command of English. Candidates should have a background in customer service and be open to on-site work in Porto, Portugal.
Native or near-native fluency in German (spoken and written)
Good command of English for internal communication
Previous experience in customer service, contact center, or client-facing roles is preferred
Strong problem-solving and communication skills
Ability to work in a structured, KPI-driven environment
High level of professionalism, reliability, and customer orientation
Open to relocation and on-site work
Serve as the primary point of contact for German-speaking customers via phone, email, and chat
Provide timely, accurate, and professional support in line with defined service level agreements (SLAs)
Resolve customer inquiries, complaints, and service issues efficiently while maintaining high satisfaction scores
Document customer interactions clearly and accurately within CRM systems
Escalate complex cases to relevant internal stakeholders when required
Follow internal policies, quality standards, and compliance requirements
Actively contribute to process optimization and customer experience improvement initiatives
Competitive salary package
Performance bonus
Structured onboarding and continuous training programs
International and multicultural working environment
Career development and internal mobility opportunities
Stable, long-term employment in a growing organization
Relocation support may be provided in line with company policy
Working hours may vary based on business needs
The candidates must be EU citizen or have a work permit to work in the related country
Your guide to work, live, and travel as a digital nomad.
nomadify is a platform for digital nomads to discover the best places to work, live, and travel.
Offices: Global, HK
There are currently 139 open customer service & support positions in Porto, Portugal listed on Clera. New openings are added daily as companies post roles.
Companies currently hiring include Caetano Auto, TeamViewer, nomadify, Foundever, Indie Campers, among others. Browse the listings above to see every active employer.
Yes — 50 of the 139 open customer service & support positions offer remote or hybrid work (14 remote, 36 hybrid).
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.
