<p>Are you fascinated by Telematics and Aftersales Features and like to get in contact with a lot of different counterparts? Do you have a passion for state-of-the-art vehicles and want to help shape the driving experien…
Operador/a de Loja (20h) - Porto - Agramonte | 500€-625€
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$500/hr–$625/hr
Entry level
Descrição do emprego As tuas responsabilidades Enquanto Operador/a de Loja na #teamlidl irás conhecer, melhor do que ninguém, todos os cantos da nossa Loja. • Reposição de mercadoria: irás realizar a reposição de mercado…
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TD SYNNEX Portugal, Lda
Program Support Team Executive
Porto, Portugal · On-site
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Software Engineering Manager Content Guru is a leading global provider of enterprise cloud Customer Experience (CX) and contact centre solutions, and we are at the forefront of the Generative AI evolution. We’re looking …
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Operador/a de Loja (28h) - Porto - Joaquim Bastos | 700€-875€
Porto, Portugal · On-site
$700/hr–$875/hr
Entry level
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Full-time
professional certificate
Gym subsidy, Health workshops, Sport events, Public transportation support, Language courses, Training programs
Posted 2d ago
~40 hrs/week
Responsibilities
The Technical Support Engineer will monitor and maintain Teleservices systems while configuring market-specific parameters. They will also document system issues, track them in JIRA, and collaborate with IT teams to resolve customer-reported incidents.
Requirements
Candidates must hold a technical degree or equivalent qualification and possess fluent English skills. Experience with ticketing systems like Jira or Confluence is required, with knowledge of SQL and scripting languages considered a plus.
Full job description
Are you fascinated by Telematics and Aftersales Features and like to get in contact with a lot of different counterparts? Do you have a passion for state-of-the-art vehicles and want to help shape the driving experience of tomorrow? Would you like to support these areas as a Tecnical Support Engineer and ensure the readiness of new features in upcoming vehicle generations? Then we’d love to hear from you!
Tasks
Support the monitoring and maintenance of Teleservices systems, including configuring market-specific parameter settings.
Assist with tracking key performance indicators (KPIs) and maintaining accurate system and process documentation.
Help maintain production environments, including user access management and basic system configuration tasks.
Identify and document system issues, track them in JIRA/ITSM, and collaborate with IT teams to support issue resolution.
Assist in analyzing market and customer-reported issues, contributing to root-cause analysis and supporting end-to-end incident resolution.
Requirements
Completed technical degree/education or a comparable qualification with relevant experience. • English fluently. • Experience working with ticketing systems such as Jira, Confluence, or similar tools. • Knowledge of SQL, basic scripting (Java, Python) and Traceanalyse is a plus. • Communication and coordination skills. • Curious to learn and understand dynamic software features.
Benefits
We support your health with attractive offers like gym subsidy, health workshops, sport events,…
We support you in the public transportation, e.g Deutschlandticket, Mobility Voucher.
We support, offer and cover the cost of language courses from level A1 to C1.
We support you to help you grow individually by a variety of training programs
Enjoy daily supportive lunch provisions.
Apply now!
Pixida is proud to be an Equal Opportunity Employer! We are committed to a work environment that supports, inspires and respects all individuals and in which all aspects of employment are applied without discrimination. Therefore we encourage all individuals to apply! Please provide your CV (already with certificates, employer's references, etc.) In addition, we ask you to provide information about your possible start date, salary expectations and language skills.
Mobility, Digitalization, Telematics, Smart City and IoT by Pixida
Industry
IT Services and IT Consulting
Company size
201-500 employees
Founded
2022
Headquarters
Porto
LinkedIn followers
2,155
Pixida Group is a global technology pioneer in digital transformation and product engineering, delivering innovative solutions in IoT, AI, Cloud, Mobility, Industrial Automation, Spatial Computing, Software, Electronics, and Kinematics. Alongside consulting and engineering services, Pixida develops advanced telematics and IoT products with a focus on automotive insurance and public transportation fleets. The portfolio is complemented by ABSOLUTE Cybersecurity software, ATLASSIAN tools for project, IT service, and software development management, as well as cloud solutions from AWS.
With 1500+ successful projects and a global client base of 100+ organizations across 10+ industries – including disruptive startups, leading global enterprises, and the public sector – Pixida creates sustainable value through technological excellence. Over 550 experts across 16 offices in Germany, the USA, China, Brazil, Portugal, and the UAE drive innovation and build trusted, long-term partnerships.
How many Customer Service & Support jobs are open in Porto, Portugal right now?
There are currently 264 open customer service & support positions in Porto, Portugal listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Customer Service & Support roles in Porto, Portugal?
Companies currently hiring include Caetano Auto, Foundever, TeamViewer, nomadify, TheHouseofMercier, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Customer Service & Support jobs in Porto, Portugal?
Yes — 83 of the 264 open customer service & support positions offer remote or hybrid work (33 remote, 50 hybrid).
How do I apply for Customer Service & Support jobs in Porto, Portugal?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.