Porto, Portugal · On-site
<p>Are you fascinated by Telematics and Aftersales Features and like to get in contact with a lot of different counterparts? Do you have a passion for state-of-the-art vehicles and want to help shape the driving experien…
Skills: Technical support, Telematics, Aftersales features, Jira, ITSM
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The Technical Support Engineer will monitor and maintain Teleservices systems while configuring market-specific parameters. They will also document system issues, track them in JIRA, and collaborate with IT teams to resolve customer-reported incidents.
Candidates must hold a technical degree or equivalent qualification and possess fluent English skills. Experience with ticketing systems like Jira or Confluence is required, with knowledge of SQL and scripting languages considered a plus.
Are you fascinated by Telematics and Aftersales Features and like to get in contact with a lot of different counterparts? Do you have a passion for state-of-the-art vehicles and want to help shape the driving experience of tomorrow? Would you like to support these areas as a Tecnical Support Engineer and ensure the readiness of new features in upcoming vehicle generations? Then we’d love to hear from you!
Apply now!
Pixida is proud to be an Equal Opportunity Employer! We are committed to a work environment that supports, inspires and respects all individuals and in which all aspects of employment are applied without discrimination. Therefore we encourage all individuals to apply!
Please provide your CV (already with certificates, employer's references, etc.) In addition, we ask you to provide information about your possible start date, salary expectations and language skills.
Mobility, Digitalization, Telematics, Smart City and IoT by Pixida
Pixida Group is a global technology pioneer in digital transformation and product engineering, delivering innovative solutions in IoT, AI, Cloud, Mobility, Industrial Automation, Spatial Computing, Software, Electronics, and Kinematics. Alongside consulting and engineering services, Pixida develops advanced telematics and IoT products with a focus on automotive insurance and public transportation fleets. The portfolio is complemented by ABSOLUTE Cybersecurity software, ATLASSIAN tools for project, IT service, and software development management, as well as cloud solutions from AWS. With 1500+ successful projects and a global client base of 100+ organizations across 10+ industries – including disruptive startups, leading global enterprises, and the public sector – Pixida creates sustainable value through technological excellence. Over 550 experts across 16 offices in Germany, the USA, China, Brazil, Portugal, and the UAE drive innovation and build trusted, long-term partnerships.
Offices: Porto, PT
Mobility, Digitalization, Telematics, Smart City and IoT by Pixida
Pixida Group is a global technology pioneer in digital transformation and product engineering, delivering innovative solutions in IoT, AI, Cloud, Mobility, Industrial Automation, Spatial Computing, Software, Electronics, and Kinematics. Alongside consulting and engineering services, Pixida develops advanced telematics and IoT products with a focus on automotive insurance and public transportation fleets. The portfolio is complemented by ABSOLUTE Cybersecurity software, ATLASSIAN tools for project, IT service, and software development management, as well as cloud solutions from AWS. With 1500+ successful projects and a global client base of 100+ organizations across 10+ industries – including disruptive startups, leading global enterprises, and the public sector – Pixida creates sustainable value through technological excellence. Over 550 experts across 16 offices in Germany, the USA, China, Brazil, Portugal, and the UAE drive innovation and build trusted, long-term partnerships.
Offices: Porto, PT
