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$38k–$50k/yr
Full-time
Vacation, Sick time, Health benefits, Competitive monthly incentives
Posted 1d ago
~40 hrs/week
Responsibilities
The General Manager is responsible for leading daily store operations, including hiring, training, and managing staff to ensure high performance. They must also maintain food and workplace safety standards while driving financial success and delivering exceptional customer service.
Requirements
Candidates must have at least 1.5 years of store management experience, preferably in the food industry, and be at least 18 years old. Strong coaching, communication, and computer skills are required to effectively manage the team and store operations.
Full job description
Jimmy John’s General Manager
Atlas Franchise is one of the largest Jimmy John’s franchisees. If you’re energetic, reliable, and ready to be the hero of someone’s day, this is the job for you.
As a Store Manager, you'll be at the heart of the action, leading one of our Jimmy John’s locations to success. From hiring and training to operations and guest experience, you're the go-to leader driving performance and positivity every day.
Apply Now
Set up an interview: jjrockstars.com
Have questions or want to speak with a recruiter?
Visit: support.jjsrockstars.com
Compensation & Perks
Bonuses: Competitive monthly incentives
Job Purpose
Provide FREAKY best-in-class customer service while preparing Jimmy John’s sandwiches.
Wow customers with your personality, impress managers with your service, and support your team with a positive attitude.
Duties and Responsibilities
Leading daily operations with urgency and attention to detail
Hiring, training, and developing high-performing team members
Delivering exceptional customer service
Managing inventory, scheduling, and labor
Maintaining food, workplace, and equipment safety standards
Driving store performance and financial success
Working closely with the District Manager and attending monthly GM meetings
Hosting weekly team meetings to build a strong store culture
Be a Role Model to new Team Members
Provide excellent Customer Service
Adhere to Team Member Handbook Policies and Procedures
Maintain and foster Company Culture
Prep and make sandwiches (pull meat, prepare veggies, bake bread)
Maintain store cleanliness
Maintain Food Safety
Maintain Workplace Safety
Maintain Store and Equipment Safety
Slice and prep
Train team members, run shifts
Continuously maintain managerial self-development
Assist with recruiting efforts
Qualifications
Are 18+ years old
Have 1.5+ years of store management experience (food industry preferred)
You are a great coach and a team builder
Can resolve customer and team issues with confidence and professionalism
Are enthusiastic, energetic, outgoing, and highly coachable
Have strong computer skills and are tech-comfortable
Working Conditions
Fast-paced, moderately loud environment
Music plays throughout the day
Must safely use slicers, knives, and ovens
Physical Requirements
Stand for the duration of your shift
Lift up to 30 lbs
Climb a ladder if needed
Our Culture
Detail-oriented
Competitive and growth-focused
Results-driven
People-first
Team-oriented
This is a full-time position, a Non-Exempt position.
This position is eligible for benefits including Vacation, Sick time, and health benefits.
Atlas Franchise West, Inc operates Jimmy John's locations throughout Southern California. The company has the rights to develop 50 sites in California and currently has 27 operating.
The company strives to differentiate itself from the competition by focusing on the 3P's - People, Processes, and Products, while developing a culture around customer service.
Offices: 100 N Citrus STE 300, West Covina, CA 91791, US
How many Customer Service & Support jobs are open in Phoenix, AZ right now?
There are currently 4,553 open customer service & support positions in Phoenix, AZ listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Customer Service & Support roles in Phoenix, AZ?
Companies currently hiring include Domino's, Kroger, Circle K, Costco Wholesale, Atlas Franchise West, Inc, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Customer Service & Support jobs in Phoenix, AZ?
Yes — 444 of the 4553 open customer service & support positions offer remote or hybrid work (180 remote, 264 hybrid).
How do I apply for Customer Service & Support jobs in Phoenix, AZ?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.