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Delivery Specialist CDL B with Tanker & Hazmat endorsement
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National Carwash Solutions has grown over the past 45 years to become North America’s largest equipment, service, and cleaning solutions provider in the car wash industry. Our world-class brands are backed by the l…
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Full-time
bachelor degree
Medical coverage, Dental coverage, Vision coverage, 401(k) with company match, Paid time off
Posted 1d ago
~40 hrs/week
Responsibilities
The HR Business Partner serves as the primary strategic contact for plant and distribution operations, advising leaders on employee relations, performance management, and organizational planning. They also drive retention initiatives, ensure multi-state compliance, and build leadership capability across the organization.
Requirements
Candidates must have at least 7 years of progressive HR experience, specifically supporting hourly workforces in manufacturing or distribution environments. A bachelor's degree is required, along with strong knowledge of multi-state employment law and the ability to independently manage complex employee relations.
Full job description
About NCS
National Carwash Solutions is one of the largest providers of car wash equipment, parts, chemicals, and service in North America. Our manufacturing plants and regional distribution centers — producing and delivering the equipment, parts, and chemicals behind brands like MacNeil, Ryko, and VacuTech — keep wash sites supplied and running for customers nationwide. This role sits at the heart of that operations organization, partnering with plant and distribution leaders to build a strong, well-supported workforce.
Position Summary
The HR Business Partner (HRBP) serves as the primary strategic HR contact for NCS's Plant Operations and Regional Distribution organization — based at the De Pere, Wisconsin plant and supporting Regional Distribution Centers located across multiple states, ranging from Operations Directors and managers down to plant and distribution supervisors, warehouse staff, and hourly associates. Partnering closely with the HR Director, the HRBP advises and coaches people leaders, manages complex employee relations matters, and drives initiatives in retention, performance, and manager capability across multiple time zones and a wide range of management styles. This is a hands-on partner role for a seasoned HR professional who thrives supporting an hourly, plant- and distribution-based workforce in a multi-state environment.
Key Responsibilities
Serve as trusted advisor and coach to people leaders across plant operations and distribution (Ops Directors, Plant/Operations/Distribution Managers, and supervisors), supporting a wide range of management styles and experience levels.
Manage and resolve complex employee relations matters, including investigations, conflict resolution, performance concerns, and exit decisions, partnering with the HR Director and legal as needed.
Guide managers through the full performance management cycle — goal setting, reviews, calibration, coaching plans, and performance improvement plans.
Advise on multi-state employment law compliance, ensuring HR practices align with varying state and local requirements across the field footprint.
Analyze turnover and engagement trends for plant, manufacturing, distribution, and warehouse roles, and partner with operations to develop and execute retention strategies.
Support workforce and organizational planning, including org design, leveling, staffing needs, and succession for the regional structure.
Partner with operations and EHS leaders to reinforce safety and compliance expectations within the field workforce.
Lead or support change management efforts as the organization grows and restructures.
Provide input on compensation, leveling, and offer decisions in partnership with the HR Director.
Build people-leader capability through coaching, training, and consistent application of HR policy and practice.
Partner with and provide direction to the HR Generalist on day-to-day execution, escalations, and process improvement.
Champion the use of AI for continuous improvement, partnering across HR to redesign and automate processes rather than simply speeding up existing tasks.
Required Qualifications
7+ years of progressive HR experience, including direct support of hourly and corporate/support-function populations in a manufacturing and/or distribution environment.
Working knowledge of multi-state employment law and the ability to apply it across a distributed workforce.
Demonstrated experience independently handling complex employee relations matters in a manufacturing and/or distribution setting, and coaching managers.
Strong judgment, discretion, and the ability to build trust and partner with leaders at all levels across the organization.
Effective communication and influencing skills across time zones and varied management styles.
A working understanding of what AI tools can do beyond routine tasks (e.g., drafting), with a demonstrated willingness to learn, experiment, and apply them to improve real processes.
Bachelor's degree in Business Management or a related field, or an equivalent combination of education and experience.
Work Authorization: Candidates must be legally authorized to work in the United States on a permanent basis without the need for employer-sponsored visa support now or in the future (e.g., H-1B, TN, OPT/CPT extension requiring sponsorship, or other employment-based visa sponsorship). Examples of candidates who meet this requirement include U.S. citizens, U.S. nationals, lawful permanent residents (green card holders), and other individuals with permanent, unrestricted work authorization.
Preferred Qualifications
SHRM-CP or PHR certification.
Experience supporting a manufacturing, distribution, or multi-site workforce.
Familiarity with HRIS systems and people analytics.
Working With the HR Generalist
This role is supported by a dedicated HR Generalist who handles the operational and transactional HR work for the department, allowing the HRBP to focus on strategic partnership and complex matters. The general dividing line:
Guiding principle: the HR Generalist owns process, administration, and first-line support; the HRBP owns strategy, advisory work, and complex judgment. The HR Generalist escalates matters requiring legal risk assessment, manager coaching, or organizational decisions to the HRBP.
Travel
Approximately quarterly travel to the Regional Distribution Centers and plant sites for site visits and team support. Travel may be a mix of car and air; a valid driver's license is required.
Benefits & Compensation
NCS offers a comprehensive benefits package including medical, dental, and vision coverage, 401(k) with company match, paid time off, and additional benefits. (Compensation range to be added prior to posting — see alert below.)
Equal Opportunity Employer
NCS is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, genetic information, or any other characteristic protected by federal, state, or local law.
For over five decades, National Carwash Solutions (NCS) has revolutionized the
carwash industry, offering unparalleled quality and innovative technology.
NCS offers the most extensive service network and is home to trusted brands like AMP, Armor All, Rain-X, Vacutech, TSS, and PurClean.
No matter if customers are new to the industry or are looking to level up a classic site, NCS is the proven partner for operational excellence and sustainable growth
Family of Brands
AMP I MacNeil I Ryko I Vacutech I PurClean I TSS I Rain-X I ArmorAll I Black Magic I Blue Coral I USA Towel I Shadow
Offices: 1500 SE 37th Street, PO Box 38, Grimes, IA 16066, US
On-Site Car Wash Maintenance and RepairChemical System Performance and EfficiencyMSO Program Management for ROI OptimizationBrand Neutral Equipment SolutionsCar wash marketingCar wash tailored solutionsand Car wash vacuumsAutomotive
For over five decades, National Carwash Solutions (NCS) has revolutionized the
carwash industry, offering unparalleled quality and innovative technology.
NCS offers the most extensive service network and is home to trusted brands like AMP, Armor All, Rain-X, Vacutech, TSS, and PurClean.
No matter if customers are new to the industry or are looking to level up a classic site, NCS is the proven partner for operational excellence and sustainable growth
Family of Brands
AMP I MacNeil I Ryko I Vacutech I PurClean I TSS I Rain-X I ArmorAll I Black Magic I Blue Coral I USA Towel I Shadow
Offices: 1500 SE 37th Street, PO Box 38, Grimes, IA 16066, US
On-Site Car Wash Maintenance and RepairChemical System Performance and EfficiencyMSO Program Management for ROI OptimizationBrand Neutral Equipment SolutionsCar wash marketingCar wash tailored solutionsand Car wash vacuumsAutomotive