Phoenix, Arizona, United States · Hybrid
$18/hr–$27/hr
Company Cox Automotive - USA Job Family Group Customer Care Group Job Profile Customer Care Specialist II Management Level Individual Contributor Flexible Work Option Hybrid - Ability to work remotely part of the week Tr…
Skills: Customer service, Problem-solving, Troubleshooting, Communication, Organizational skills
Phoenix, Arizona, United States · On-site
Store 2708598: 15410 N 40th St, Phoenix, Arizona 85032 Shift AvailabilityDays (Weekdays + Weekend Availability Required) Time Type Full time Assistant Manager We want you to join our team as an Assistant Manager. If you …
Skills: Team Leadership, Recruiting, Interviewing, Hiring, Delegation
Phoenix, Arizona, United States · On-site
$21/hr–$25/hr
You’ve invested a lot of time and energy in your education. Now you want the chance to make your mark. We offer challenging opportunities for you to learn and grow professionally. In our programs, you’ll be immersed in a…
Skills: Pharmacy operations, Prescription fulfillment, Patient care, Immunization administration, Customer service
Phoenix, Arizona, United States · On-site
$21/hr–$25/hr
You’ve invested a lot of time and energy in your education. Now you want the chance to make your mark. We offer challenging opportunities for you to learn and grow professionally. In our programs, you’ll be immersed in a…
Skills: Pharmacy operations, Prescription fulfillment, Patient care, Immunization administration, Customer service
Phoenix, Arizona, United States · On-site
Job DetailsJob Location: Any Hour Services (Phoenix) - PHOENIX, AZ 85051Position Type: Full TimeTravel Percentage: Up to 25%Any Hour Services specializes in Electric, Plumbing, Heating & Air and has been in business for …
Skills: Plumbing, Pipe installation, Fixture repair, Leak detection, Drain cleaning
Phoenix, Arizona, United States · On-site
Job DetailsJob Location: Any Hour Services (Phoenix) - PHOENIX, AZ 85051Position Type: Full TimeTravel Percentage: Up to 25%Any Hour Services specializes in Electric, Plumbing, Heating & Air and has been in business for …
Skills: Plumbing, Pipe installation, Fixture repair, Leak detection, Customer service
Phoenix, Arizona, United States · On-site
$22/hr–$24/hr
Job Title: Housekeeper Salary: $22 to $24 per hour Schedule: Monday-Friday Explore Ragsdale Unlock your potential with Avenue5 Residential. Your ideas. Your development. Your experience. We take care of you, so you can t…
Skills: Housekeeping, Cleaning, Sanitizing, Time management, Organizational skills
Phoenix, Arizona, United States · On-site
Grand Canyon University is seeking a Commuter Life Assistant to support the mission of Grand Canyon University through GCU's Student Engagement department. Position Summary/Purpose: The purpose of this position is to sup…
Skills: Communication, Interpersonal skills, Time management, Organization, Attention to detail
Phoenix, Arizona, United States · Hybrid
$70k–$85k/yr
Job DetailsJob Location: Phoenix Branch - Phoenix, AZ 85008Position Type: Full TimeEducation Level: 2 Year DegreeSalary Range: $70,000.00 - $85,000.00 SalaryTravel Percentage: NoneJob Shift: DayJob Category: Employee Ben…
Skills: Insurance marketing, Account management, Policy coverage, Client relations, Insurance underwriting
Phoenix, Arizona, United States · On-site
Grand Canyon BU - Region 01 - Market 05: 1834 W Grant St, Phoenix, Arizona 85007 Shift Availability Days - Days Job Type Minimum Qualifications The minimum qualifications for a Store Manager are: High School diploma or G…
Skills: Leadership, Retail management, Staff training, Inventory control, Cash control
Phoenix, Arizona, United States · On-site
Job DetailsJob Location: Any Hour Services (Phoenix) - PHOENIX, AZ 85051Position Type: Full TimeTravel Percentage: Up to 25%Any Hour Services specializes in Electric, Plumbing, Heating & Air and has been in business for …
Skills: Plumbing, Pipe installation, Fixture repair, Leak detection, Customer service
Phoenix, Arizona, United States · On-site
Location: 2727 N Central Ave, Phoenix, Arizona 85004 United States of America This position is not eligible for employer sponsorship. To ensure a fair and consistent evaluation process, candidates are expected to complet…
Skills: Customer Service, Decision-making, Transportation Management System, Logistics, Shipping
Phoenix, Arizona, United States · On-site
$15/hr–$22/hr
Company Cox Communications, Inc. Job Family Group Sales Job Profile Solutions Specialist Mobile - CCI Management Level Individual Contributor Flexible Work Option No remote option; must work at a specified Cox location T…
Skills: Customer service, Sales, Retail sales, Consultative selling, Communication
Phoenix, Arizona, United States · On-site
Store 2703734: 3443 W Dunlap Ave, Phoenix, Arizona 85021 Shift AvailabilityDays (Weekdays + Weekend Availability Required) Time Type Part time Customer Service Representative We want you to join our team as a Customer Se…
Skills: Customer Service, Cashiering, Sales, Communication, Problem Solving
Phoenix, Arizona, United States · On-site
Job Description: At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, t…
Skills: Active Listening, Attention To Detail, Client Solutions Advisory, Oral Communications, Account Management
Phoenix, Arizona, United States · On-site
$33/hr–$43/hr
About us Johnson Controls, a global leader in thermal management, mission-critical building systems, energy efficiency, and decarbonization, helps customers use energy more productively, reduce carbon emissions, and oper…
Skills: Fire inspection, Team leadership, Business strategy, Conflict resolution, Safety compliance
Phoenix, Arizona, United States · On-site
District Manager- Phoenix Area Here We GROW Again! Are you a proven leader ready to leave “average” behind? Southwest Fitness Holdings, a divison of CR Fitness Holdings, is looking for an exceptional District Manager t…
Skills: Multi-site Leadership, Sales Performance, Operational Excellence, Team Development, Member Retention
Phoenix, Arizona, United States · On-site
Position: 7-12th Grade Office Assistant Sub Location: Maryvale Prep, Phoenix, AZ About Great Hearts Academies Great Hearts Academies is the largest network of classical K-12 schools in the country with academies across A…
Skills: Communication, Interpersonal Skills, Data Organization, Microsoft Word, Microsoft Excel
Phoenix, Arizona, United States · On-site
Job Description Join Grand Canyon Education as a Patient Services Representative and become a vital part of a team dedicated to delivering an exceptional patient experience. In this dynamic, fast-paced role, you’ll be th…
Skills: Customer Service, Medical Records Management, Appointment Scheduling, Data Entry, HIPAA Compliance
Phoenix, Arizona, United States · Hybrid
Come Grow With Us Join us at Grand Canyon Education and begin your career helping Grand Canyon University students succeed! We are looking for a motivated Student Services Counselor to work directly with our current and …
Skills: Customer service, Problem solving, Communication, Coaching, Time management
Sign up with Clera and we'll reach out the moment a role actually fits you — no more spraying applications into the void.
The Customer Care Specialist II manages high volumes of inbound calls, emails, and SMS while providing exemplary service to clients and vendors. They act as a liaison between departments, resolve client issues, and ensure all department metrics and quality guidelines are met.
Candidates must have a High School Diploma or GED with at least 3 years of relevant experience, or a combination of education and experience. Proficiency in Microsoft Office and a stable internet connection are required, along with the ability to work in Phoenix, AZ.
Flexible Work Option
The primary responsibilities of the Customer Care Specialist II in the Contact Center are to provide exemplary customer service to our customers, clients and vendors while meeting and exceeding department metrics. This position may act as a liaison between the Contact Center and other departments within the company.
The position demands reliability, follow-through, problem-solving and troubleshooting skills, the ability to type and talk at the same time, and exceptional organizational skills. The ideal candidate will be a highly self-motivated individual who can work well with little to no supervision and is a reliable, knowledgeable, resourceful, flexible, service-oriented professional.
Proficient in all knowledge base requirements.
Manage high volume of inbound calls, emails and SMS.
Identify client needs, research issue and provide solutions and/or alternatives.
Meet and/or exceed quality guidelines and key performance criteria.
Work across the organization as needed to resolve client requests.
Effectively communicate how to use any of our customer facing tools.
Perform other task and duties as requested by management.
Become proficient in all platforms, systems, and tools used to maintain carrier/client, records, transactions, documentation and relevant data.
Excellent oral and written communications skills, particularly in a phone, email or chat context.
Attention to detail and follow-through.
Demonstrated ability to adapt in a changing environment.
Ability to multi-task within a fast-paced, high energy, dynamic and demanding environment.
Demonstrated experience being a customer-focused, service-oriented professional.
High School Diploma/GED and 3 years’ experience in a related field.
OR the right candidate could also have a different combination, such as any level degree/certification beyond a HS diploma/GED in a related discipline and up to 1 year of experience;
OR 5 years’ experience in a related field
Working knowledge and proficiency with Microsoft Office products.
Must have flexibility to work evenings, weekends, holidays as required.
Ability to handle multiple projects/tasks at a time.
Servant team member with ability to build strong trusted relationships.
Remote position with 2 days in office
Leading-edge technology. Fast, reliable services. Business-class support
Cox Business provides a wide range of technology solutions for businesses of all sizes with reliable, scalable products and services tailored to your unique needs. From fiber internet and best-in-class #cloud solutions to secure networks and advanced communication tools, we equip your business for success in today's fast-paced digital world. With our dedicated team of experts, we deliver personalized support and proactive solutions, ensuring your technology works as hard as you do. Choose Cox Business and experience the difference a true technology partnership can make.
Offices: 6305 Peachtree Dunwoody Rd, Atlanta, Georgia 30328, US
There are currently 4,553 open customer service & support positions in Phoenix, AZ listed on Clera. New openings are added daily as companies post roles.
Companies currently hiring include Domino's, Kroger, Circle K, Costco Wholesale, Atlas Franchise West, Inc, among others. Browse the listings above to see every active employer.
Yes — 457 of the 4553 open customer service & support positions offer remote or hybrid work (181 remote, 276 hybrid).
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.
