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Phoenix, Arizona, United States • On-site
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Supports the service and management of customer accounts by issuing certificates of insurance, ID cards, and evidence of property insurance. Processes change requests, endorsements, audits, and claims while maintaining accurate documentation and spreadsheets.
Requires a high school diploma or equivalent and proficiency with MS Office Suite. One year of commercial insurance experience and a P&C license are preferred.
Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers.
Brown and Brown is seeking a Commercial Lines Associate Account Coordinator to join our growing team in Phoenix, AZ!
The Commercial Lines Associate Account Coordinator supports the service and management of customer accounts by assisting with certificates of insurance, ID cards, and evidence of property insurance. This role also processes change requests, endorsements, audits, and claims, while maintaining accurate documentation, updating spreadsheets, and ensuring timely follow-up to support business production and retention.
Issue certificates of insurance and evidences of property insurance
Issue ID cards
Order loss runs
Order Experience mods from current carriers
Order MVR’s when required for wholesalers
Process Change Requests
Process Endorsements and invoice any Agency Bill items
Process Policies (complete checklist, communicate any discrepancies with AE)
Process Audits and Invoice any Agency Bill items
Claim Reporting
Pull online documents
Attach documents
Update spreadsheets
Summaries of insurance if requested by AE
Maintain current activities and follow-up as necessary
Licenses and Certifications:
P&C Licensed (Preferred)
1 year of Commercial Insurance experience, preferred
High school diploma or equivalent
Proficient with MS Office Suite
Exceptional telephone demeanor
Ability to maintain a high level of confidentiality
Professional office environment experience
#LI-KM1
We go beyond standard benefits, focusing on the total well-being of our teammates, including:
Not reflective of all benefits. Enrollment waiting periods or eligibility criteria may apply to certain benefits. Benefit details and offerings may vary for subsidiary entities or in specific geographic locations.
Brown & Brown does not accept unsolicited resumes from external recruiters, recruitment vendors or employment agencies ("Recruiting Vendors"). Recruiting Vendors must have a valid written agreement and received prior written authorization from an authorized Brown & Brown representative before submitting candidates for any publicly posted role. Any unsolicited resumes submitted to Brown & Brown or its employees become the property of Brown & Brown, and no fees will be paid for such submissions. Additional information regarding this policy can be found on our careers page.
The Power To Be Yourself
As an Equal Opportunity Employer, we are committed to fostering an inclusive environment comprised of people from all backgrounds, with a variety of experiences and perspectives, guided by our Diversity, Inclusion & Belonging (DIB) motto, “The Power to Be Yourself”.
Our culture is built on integrity, discipline, innovation, and superior capabilities.
Brown & Brown, Inc. is the fifth largest independent insurance brokerage in the nation. We provide risk management solutions to help protect what our customers value most. Our four business segments, Retail, National Programs, Wholesale Brokerage, and Services, offer insurance products and services to businesses, corporations, governmental institutions, professional organizations, trade associations, families, and individuals.
Offices: Daytona Beach, Florida 32114, US
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