Location: 336 E Baseline Rd, Phoenix, Arizona 85042 United States of America U-Haul is looking for someone who enjoys being part of a team, provides outstanding customer service, is results-oriented and wants to work in …
Skills: Customer Service, Reservation Management, Time Management, Multitasking, Phone Etiquette
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Part-time
high school
Career Stability, Opportunities For Advancement, Mindset App Reimbursement, Gym Reimbursement Program, Health Insurance, Prescription Plans
Posted 33d ago
~40 hrs/week
Responsibilities
The agent handles customer calls and supports field teams and dealerships with equipment reservation placement. They analyze reports to balance regional market inventory levels and assist with U-Box portable storage products.
Requirements
Candidates must have a high school diploma or equivalent and proficiency in office equipment and software. Strong skills in customer service, time management, and multitasking are required.
Full job description
Location:
336 E Baseline Rd, Phoenix, Arizona 85042 United States of America
U-Haul is looking for someone who enjoys being part of a team, provides outstanding customer service, is results-oriented and wants to work in a fast-paced environment where each day is different and dynamic. If this sounds like you, then consider joining U-Haul as a Reservation Manager Agent! U-Haul offers a wide range of personal and professional growth within its organization. Under the direction of the Traffic Control Manager, your primary focus will be supporting customers, field team members and U-Haul dealerships through reservation placement and distribution of equipment.
U-Haul Offers:
Career stability
Opportunities for advancement
Mindset App Reimbursement
Gym Reimbursement Program
Health insurance & Prescription plans, if eligible
Paid holidays, vacation, and sick days, if eligible
Life insurance
MetLaw Legal program
MetLife auto and home insurance
Discounts on Apple products, Dell computers, cell phone plans, hotels, and more
401(k) Savings Plan
Employee Stock Ownership Plan (ESOP)
24-hour physician available for kids
Dental & Vision Plans
Business travel insurance
You Matter EAP
LifeLock Identity Theft Protection
Critical Illness/Group Accident Insurance
Dave Ramsey’s SmartDollar Program
Reservation Manager Agent Responsibilities:
Assist with calls from and to customers.
Help support field team members and U-Haul dealerships with equipment and reservation management and placement, while directing incoming customers' equipment to areas based on customer demand and productivity status in order to help balance regional market inventory levels to meet future demand.
Review reports that aid in effective placement of equipment, customer reservations and contracts that support creating equipment availability and accuracy.
Assist with the Company’s U-Box portable storage product.
Minimum Qualifications:
High school diploma or equivalent
Working knowledge of office equipment such as multiline phones, phone etiquette, Word and email
Proficient in customer service, time management and multitasking
U-Haul Holding Company, and its family of companies including U-Haul International, Inc. (“U-Haul”), continually strives to create a culture of health and wellness. Consistent with applicable state law, U-Haul will not hire or re-hire individuals who use nicotine products. The states in which U-Haul will decline to hire nicotine users are: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Pennsylvania, Texas, Utah, Vermont, Virginia, and Washington. U-Haul has observed this hiring practice since February 1, 2020 as part of our commitment to a healthy work environment for our team.
U-Haul is an equal opportunity employer. All applicants for employment will be considered without regard to race, color, religion, sex, national origin, physical or mental disability, veteran status, or any other basis protected by applicable federal, provincial, state or local law. Individual accommodations are available on requests for applicants taking part in all aspects of the selection process. Information obtained during this process will only be shared on a need to know basis.
U-Haul serves millions of do-it-yourself household moving customers annually. Our primary service objective is to provide a better and better product and service to more and more people a lower and lower cost.
Since 1945, U-Haul has been the choice for the do-it-yourself mover. U-Haul customers' patronage has enabled the Company to maintain the largest rental fleet in the do-it-yourself moving industry which includes trucks, trailers and towing devices. U-Haul also offers storage throughout North America. The Company provides industry leading moving and storage boxes and an extended line of packing supplies to protect customer possessions. U-Haul is the consumer’s number one choice as the largest installer of permanent trailer hitches in the automotive aftermarket. The Company supplies alternative-fuel for vehicles and backyard grills as one of the nation’s largest retailers of propane.
U-Haul is the consumer’s number one choice as the largest installer of permanent trailer hitches in the automotive aftermarket industry.
The Company supplies alternative-fuel for vehicles and backyard barbecues as one of the nation’s largest retailers of propane.
Offices: 2727 N Central Ave, Phoenix, AZ 85004, US
How many Customer Service & Support jobs are open in Phoenix, AZ right now?
There are currently 4,665 open customer service & support positions in Phoenix, AZ listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Customer Service & Support roles in Phoenix, AZ?
Companies currently hiring include Domino's, Kroger, Circle K, Costco Wholesale, Albertsons Companies, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Customer Service & Support jobs in Phoenix, AZ?
Yes — 461 of the 4665 open customer service & support positions offer remote or hybrid work (185 remote, 276 hybrid).
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