About Landing Since 2019, Landing has built the largest flexible living network in the country - 35+ markets, thousands of apartments, no deposits, no hassle. We're growing fast and operating in the real world, which mea…
Important Notes This position is based on-site in Mexico City, CDMX. Remote work is not available for this role. Submitted resumes must be in English to be considered. About Us Since 2019, Landing has redefined apartment…
Skills: Organizational skills, Problem solving, Communication, Multitasking, Vendor management
About Landing Since 2019, Landing has built the largest flexible living network in the country - 35+ markets, thousands of apartments, no deposits, no hassle. We're growing fast and operating in the real world, which mea…
About the Role Landing is bringing renting into the 21st century and using AI to power this vision. This team is like AI special ops — we are working with all areas of the business to help them create automated solutions…
Skills: Artificial Intelligence, Data Analysis, Product Management, Prototyping, Stakeholder Management
Important Notes This position is based on-site in Birmingham, AL. Remote work is not available for this role. Submitted resumes must be in English to be considered. About Us Landing is the nation's largest flexible livin…
About Landing Since 2019, Landing has built the largest flexible living network in the country - 35+ markets, thousands of apartments, no deposits, no hassle. We're growing fast and operating in the real world, which mea…
Important Notes ⚠ This position is based on-site in Mexico City, CDMX. Remote work is not available for this role. ⚠ Submitted resumes must be in English to be considered. About Us Since 2019, Landing has redefined apart…
Important Notes ⚠ This position is based on-site in Mexico City, CDMX. Remote work is not available for this role. ⚠ Submitted resumes must be in English to be considered. About Us Since 2019, Landing has redefined apart…
Skills: Customer experience, Operations management, Problem solving, Communication skills, Relationship management
Charlotte, North Carolina, United States · On-site
$70k–$75k/yr
Mid level$530M raised
About Landing Since 2019, Landing has built the largest flexible living network in the country - 35+ markets, thousands of apartments, no deposits, no hassle. We're growing fast and operating in the real world, which mea…
About Landing Since 2019, Landing has built the largest flexible living network in the country - 35+ markets, thousands of apartments, no deposits, no hassle. We're growing fast and operating in the real world, which mea…
About Landing Since 2019, Landing has built the largest flexible living network in the country - 35+ markets, thousands of apartments, no deposits, no hassle. We're growing fast and operating in the real world, which mea…
About the Role Landing is hiring a Paid Social & OTA Marketing Manager to own three of our highest-leverage demand channels: Paid Social, Organic Social, and OTA marketing. This is a builder's seat. You'll set strategy, …
Skills: Paid Social Management, OTA Marketing, Organic Social Strategy, Budget Management, AI Fluency
Important Notes ⚠ Remote work is not available for this role. Birmingham based. About Us Since 2019, Landing has redefined apartment renting with the industry's first flexible living model. Our membership program provide…
Important Notes This position is based on-site in Mexico City, CDMX. Remote work is not available for this role. Submitted resumes must be in English to be considered. About Us Since 2019, Landing has redefined apartment…
Skills: Sales management, Team leadership, Pipeline management, CRM, HubSpot
Important Notes This position is based on-site in Mexico City, CDMX. Remote work is not available for this role. Submitted resumes must be in English to be considered. About Us Since 2019, Landing has redefined apartment…
About Landing Since 2019, Landing has built the largest flexible living network in the country - 35+ markets, thousands of apartments, no deposits, no hassle. We're growing fast and operating in the real world, which mea…
About Landing Since 2019, Landing has built the largest flexible living network in the country - 35+ markets, thousands of apartments, no deposits, no hassle. We're growing fast and operating in the real world, which mea…
Charlotte, North Carolina, United States · On-site
$70k–$75k/yr
Mid level$530M raised
About Landing Since 2019, Landing has built the largest flexible living network in the country - 35+ markets, thousands of apartments, no deposits, no hassle. We're growing fast and operating in the real world, which mea…
About Landing Since 2019, Landing has built the largest flexible living network in the country - 35+ markets, thousands of apartments, no deposits, no hassle. We're growing fast and operating in the real world, which mea…
About Landing Since 2019, Landing has built the largest flexible living network in the country - 35+ markets, thousands of apartments, no deposits, no hassle. We're growing fast and operating in the real world, which mea…
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$55k–$97k/yr
Full-time
Medical insurance, Dental insurance, Vision insurance, Life insurance, AD&D insurance, Disability insurance
Posted 2d ago
Apply by Nov 8
~40 hrs/week
Responsibilities
You will own the member experience, property relationships, and operational quality for a segment of properties in the St. Louis market. This includes managing reservations across multiple platforms, coordinating maintenance, and reporting on key performance indicators.
Requirements
The ideal candidate has a background in hotel operations, short-term rental management, or high-volume hospitality. You must possess strong organizational skills, the ability to triage under pressure, and comfort working in a fast-paced, ambiguous environment.
Full job description
About Landing
Since 2019, Landing has built the largest flexible living network in the country - 35+ markets, thousands of apartments, no deposits, no hassle. We're growing fast and operating in the real world, which means things move quickly, priorities shift, and no two days look the same.
About the role
St. Louis is one of our fastest growing markets, and we're expanding the team to keep up with the demand. You will own segment of our properties - member experience, property relationships, housekeeping vendors, maintenance, unit quality and everything in between. You will oversee reservations made through Landing’s platform as well as OTA partners like Airbnb and Booking.com , build relationships with property partners, resolve member issues across multiple channels, and report on market performance to your Hub Manager.
If you've run or worked in a hotel, a short-term rental portfolio, or a high-volume hospitality operation, you already know what this job feels like. The difference here is that you own the whole market segment, not just one property - and the playbook is still being written.
This role is for someone who thrives when things are moving fast, makes decisions with incomplete information with the best customer experience in mind, and builds systems while using them.
What you'll own
Reservation management across direct and OTA channels — including Landing bookings and platforms like Airbnb and Booking.com
Member experience from booking through checkout - tickets, inquiries, escalations
Property and housekeeping partner relationships
Market KPIs: NPS, CSAT, cleaning quality, growth
Reservation coordination and maintenance escalation with property management teams
Onboarding, installation, and launching of new properties within your market segment
What we're looking for
Background in hotel operations, short-term rental management, vacation rental portfolio management, or high-volume hospitality - you know how to operate when guests don't wait
Experience running a market, property, or operation with real autonomy - not just executing someone else's decisions
Strong organizational and follow through skills - tickets don't resolve themselves and this role has a lot of them
Ability to triage under pressure - three things are urgent at once, you know which one to move on first
Comfort with ambiguity - we're a growth-stage company and the answer isn't always written down somewhere
Work Schedule & Availability
Core business hours for this role are Monday- Friday, 8am-5pm. As a guest-facing position, additional availability is required, including evenings, weekends, and holidays, based on business needs. These needs may increase during peak periods, such as month-end and high-volume check-in times.
What we offer
Opportunities for upward mobility - we want you to grow with us! Our management team in Field Operations is built from internal promotions.
Competitive compensation: $55,000–$75,000 base salary (based on experience) + performance bonus of up to 20% of base salary + $6,600 annual vehicle and cell stipend
Stock Options
Comprehensive benefits package: Medical, dental, vision, life, AD&D, disability, mental health, pet, commuter benefits, and FSA or HSA options
Retirement support: 401(k) plan + access to ImmediatePay
Generous paid time off policy to support work-life balance
Travel perk: $750 USD annually in Landing Stays
Landing is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, including pregnancy, sexual orientation, gender identity, and related conditions, national origin, age, disability, genetic information, military service or obligation, or any other status protected by applicable federal, state, or local law.
Where hospitality meets home with thousands of fully-furnished stays backed by 24/7 support in 250+ cities nationwide.
Industry
Real Estate
Company size
201-500 employees
Founded
2019
Headquarters
Birmingham, Alabama
LinkedIn followers
30,719
Total funding
$530M
Landing is a nationwide hospitality platform where fully-furnished apartments meet hotel quality and consistency. Guests access a curated selection of thousands of high-quality apartments available for any length of stay in hundreds of cities nationwide.
By blending the best of hospitality and everyday comfort, every Landing is designed with all the amenities of home backed by 24/7 local support. For a week-long getaway or an extended adventure, Landing delivers a familiar and frictionless guest experience that’s perfect for any travel occasion, for work or pleasure.
Loved by over 55,000 guests, Landing is more than a place to stay. It’s where every stay feels like home.
–
For property owners, Landing offers a fast path to new revenue and higher occupancy in just weeks by tapping into Landing’s nationwide demand for furnished, hospitality-grade housing. Landing provides a turnkey solution that covers the entire unit experience, from furnishings to guest turnover and everything in between, with zero operational lift from partners. We handle it all so partners can unlock value faster.
Leave the keys with Landing, and we’ll take care of the rest.
Learn more at: https://www.hellolanding.com/partner
Offices: 9 20th St N, Birmingham, Alabama 35203, US · 180 Montgomery St, San Francisco, California 94104, US · Av. F. C. de Cuernavaca 20, CDMX, MX
LeasingResidentialRental PropertyRentalReal EstateProperty Development
Where hospitality meets home with thousands of fully-furnished stays backed by 24/7 support in 250+ cities nationwide.
Industry
Real Estate
Company size
201-500 employees
Founded
2019
Headquarters
Birmingham, Alabama
LinkedIn followers
30,719
Total funding
$530M
Landing is a nationwide hospitality platform where fully-furnished apartments meet hotel quality and consistency. Guests access a curated selection of thousands of high-quality apartments available for any length of stay in hundreds of cities nationwide.
By blending the best of hospitality and everyday comfort, every Landing is designed with all the amenities of home backed by 24/7 local support. For a week-long getaway or an extended adventure, Landing delivers a familiar and frictionless guest experience that’s perfect for any travel occasion, for work or pleasure.
Loved by over 55,000 guests, Landing is more than a place to stay. It’s where every stay feels like home.
–
For property owners, Landing offers a fast path to new revenue and higher occupancy in just weeks by tapping into Landing’s nationwide demand for furnished, hospitality-grade housing. Landing provides a turnkey solution that covers the entire unit experience, from furnishings to guest turnover and everything in between, with zero operational lift from partners. We handle it all so partners can unlock value faster.
Leave the keys with Landing, and we’ll take care of the rest.
Learn more at: https://www.hellolanding.com/partner
Offices: 9 20th St N, Birmingham, Alabama 35203, US · 180 Montgomery St, San Francisco, California 94104, US · Av. F. C. de Cuernavaca 20, CDMX, MX
LeasingResidentialRental PropertyRentalReal EstateProperty Development