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Skills: Troubleshooting, Configuration, Programming, Fire Detection Service, Carbon Monoxide Detection Service
About Us: At ADT, we’ve been in the business of helping save lives for more than 150 years. As the number one smart home security provider serving residential and business customers, our people are our most important ass…
Skills: Troubleshooting, Configuration, Programming, Fire Detection Service, Carbon Monoxide Detection Service
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Phoenix, Arizona, United States · On-site
Mid level$1.3B raised
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Customer Service Representative - Fleet & Vehicle Services
Phoenix, Arizona, United States · On-site
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Care Navigator- Deer Valley Clinic (Bilingual English/Mandarin) (Onsite)
Phoenix, Arizona, United States · On-site
Mid level
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Full-time
high school
Medical Insurance, Dental Insurance, Vision Insurance, 401(k) With Employer Matching, Paid Vacation Time, Tuition Reimbursement
Posted 30d ago
~40 hrs/week
Responsibilities
The technician is responsible for troubleshooting, configuring, and programming security and site automation solutions. Key tasks include servicing fire, carbon monoxide, and access control systems while ensuring proper communication with central monitoring.
Requirements
Candidates must have technical aptitude, service experience, and a valid driver's license. A high school diploma or equivalent is required along with a customer-focused mindset.
Full job description
Company Overview:
At ADT, we’ve been in the business of helping save lives for more than 145 years. As the number one smart home security provider serving residential and business customers, our people are our most important asset. Headquartered in Boca Raton, FL and at more than 200 locations across North America, our employees help empower our customers to live more secure and confident lives. Join our team and help us protect what matters most. For more information, visit www.adt.com or follow us on Twitter, LinkedIn, Facebook and Instagram.
ADT is an innovative, culturally diverse company that empowers and inspires its employees. A culture where we are encouraged to bring new ideas to our workplace. As times change, so do we. We drive innovation and continue to evolve as an organization. Our goals are achieved by initiating change, enhancing product lines and building strategic partnerships.
What defines success at ADT? The Residential Service Technician’s primary functions and responsibilities are that of troubleshooting, configuring, reconstructing and programming existing security and site automation solutions.
What are your key responsibilities?
Services fire and carbon monoxide detection, networking, hosted video solutions, and access control.
Follow and complete required processes of wired/wireless technology and connection procedures.
Test and validate system signals/communication with central monitoring to properly establish service.
A customer service champion, demonstrating the willingness to help our customers fix as well as understand the protection in their home.
Qualifications - External
What are we looking for?
Service experience
Technical aptitude
Strong verbal communication
Customer focused and customer driven mindset
Thrive in the face of uncertainty
Valid driver's license
High School degree or the equivalent
What’s in it for you?
Full benefits on the 1st of the month after 31 days of employment
Casual, yet energetic and engaging work environments
Medical, Dental, Vision, 401(k) with employer matching
Paid vacation time (We all need to recharge)
Tuition reimbursement, employee referral bonuses
A culture of coaching, development and career growth opportunities
ADT Inc., formerly The ADT Corporation, is an American company that provides residential, small and large business electronic security, fire protection, and other related alarm monitoring services throughout the United States. The corporate head office is located in Boca Raton, Florida.
How many Customer Service & Support jobs are open in Phoenix, AZ right now?
There are currently 4,665 open customer service & support positions in Phoenix, AZ listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Customer Service & Support roles in Phoenix, AZ?
Companies currently hiring include Domino's, Kroger, Circle K, Costco Wholesale, Albertsons Companies, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Customer Service & Support jobs in Phoenix, AZ?
Yes — 461 of the 4665 open customer service & support positions offer remote or hybrid work (185 remote, 276 hybrid).
How do I apply for Customer Service & Support jobs in Phoenix, AZ?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.