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Part-time
Commission, Complimentary gym memberships, Discounted personal training sessions, 401(k) options, Employee Assistance Program, Free therapy
Posted 14d ago
~30 hrs/week
Responsibilities
The Member Experience Specialist greets members, manages the front desk, and maintains club cleanliness to create a welcoming environment. They also drive revenue by sharing information on memberships, upgrades, and personal training options.
Requirements
Candidates should have strong communication skills and preferably over one year of experience in customer service or membership sales. An interest in health and wellness and the ability to pass a background check are required.
Full job description
At VASA Fitness, we're more than a gym--we're a community built on unity, passion, love, integrity, fun, and trust. We create UPLIFTing experiences for everyone through inclusive, accessible, and on-trend fitness. VASA is a place where lives are changed through authentic connections, growth, and support--for both members and team members.
HOW WILL YOU CHANGE LIVES?
As the first friendly face at the front desk, the Member Experience Specialist sets the tone for every visit. By greeting members warmly, creating personal connections, and keeping the club clean and organized, you make VASA feel like home. You'll also guide members on their fitness journey by sharing information about memberships, upgrades, and personal training options. Every interaction you have helps members feel valued, motivated, and excited to come back--changing lives one visit at a time.
WHAT'S IN IT FOR YOU?
When you join VASA, you'll find more than a job--you'll find a place to belong. Our people believe in our mission, are hard-working, have high standards, and give energy to others.
COMPENSATION: Base rate of $15.15 per hour + commission with no cap!
Wellness is a priority! All employees receive two complimentary gym memberships--one for you and one to share--plus discounted personal training sessions
All employees are eligible to participate in 401(k) options, and the Employee Assistance Program -- FREE therapy, financial advising, legal advice, and more.
30+ hours/week: Paid Time Off, Medical / Dental / Vision benefits, and Paid Parental Leave
WHAT WE'RE LOOKING FOR:
Strong communication skills and a professional approach
Comfortable multi-tasking and working independently
1+ year of customer service, membership sales preferred
Interest in health, wellness, and fitness
Ability to pass a background check
Bilingual skills or CPR certification are a plus
WHAT DOES SUCCESS LOOK LIKE?
Guests and members feel welcomed with a smile and eye contact
Memberships, upgrades, and personal training sales are achieved through confident conversations and tours
Taking ownership to keep every area of the club clean (including bathrooms, front desk area, etc.), organized, and inviting
Member needs are addressed quickly with helpful solutions
Feedback is shared with leadership and used to improve the member experience
Qualifications
We are proud to be a 'Great Place to Work' certified company!
Apply today and start changing lives--including your own--while joining a team that truly lives its values.
3131 E Thunderbird Road, Phoenix East Thunderbird, Arizona 85032
We’re bringing inclusive, accessible, on-trend fitness to everyone! We are more than just a gym—we are a community with a passion for uplifting others and helping people be their best selves.
Offices: 1259 S 800 E, Orem, Utah 84097-7232, US · 6501 E Belleview Ave, Denver, Colorado 80111, US
FitnessWellnessTrainingHealthLifestyleCorporate WellnessFitness TrainingGymPersonal Trainingand Community
How many Customer Service & Support jobs are open in Phoenix, AZ right now?
There are currently 4,650 open customer service & support positions in Phoenix, AZ listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Customer Service & Support roles in Phoenix, AZ?
Companies currently hiring include Domino's, Kroger, Circle K, Costco Wholesale, Atlas Franchise West, Inc, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Customer Service & Support jobs in Phoenix, AZ?
Yes — 466 of the 4650 open customer service & support positions offer remote or hybrid work (185 remote, 281 hybrid).
How do I apply for Customer Service & Support jobs in Phoenix, AZ?
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