Oklahoma City, Oklahoma, United States · On-site
Job DetailsLevel: EntryJob Location: OKLAHOMA CITY, OK 73114Position Type: Full TimeEducation Level: High School or GEDTravel Percentage: Local Driving RequiredJob Shift: DayJob Category: Sales & MarketingThe Route Sales…
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Oklahoma City, Oklahoma, United States · On-site
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Oklahoma City, Oklahoma, United States · On-site
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Oklahoma City, Oklahoma, United States · On-site
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Oklahoma City, Oklahoma, United States · On-site
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Oklahoma City, Oklahoma, United States · On-site
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Oklahoma City, Oklahoma, United States · On-site
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Oklahoma City, Oklahoma, United States · On-site
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Oklahoma City, Oklahoma, United States · On-site
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Oklahoma City, Oklahoma, United States · On-site
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Oklahoma City, Oklahoma, United States · On-site
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Oklahoma City, Oklahoma, United States · On-site
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Oklahoma City, Oklahoma, United States · On-site
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Oklahoma City, Oklahoma, United States · On-site
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Oklahoma City, Oklahoma, United States · On-site
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Oklahoma City, Oklahoma, United States · On-site
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The Route Sales Associate is responsible for delivering and replenishing beverage products while ensuring customer stations meet company standards. They manage invoices, identify sales opportunities to increase revenue, and perform basic equipment repairs.
A high school diploma or GED and a valid driver's license with a clean record are required. Candidates must be able to pass a DOT physical and preferably have experience in route delivery or the foodservice industry.
Job DetailsLevel: EntryJob Location: OKLAHOMA CITY, OK 73114Position Type: Full TimeEducation Level: High School or GEDTravel Percentage: Local Driving RequiredJob Shift: DayJob Category: Sales & MarketingThe Route Sales Associate provides route relief as required and is responsible for providing great customer service. When on route, the RSA ensures customers are in-stock, serviced as scheduled, and that the beverage station is set to standard. Sells and delivers coffee, tea, and related products to customers as assigned.
Typical Work Schedule: Monday - Friday, 7:00 am - 3:30 pm, Overtime When Needed
Driving Requirements: Valid Drivers License required. Must be able to complete a successful DOT physical
Responsibilities
Deliver, replenish, and rotate beverage station products on each call when assigned to a route.
Ensure equipment is clean and in working order, executing a minimum of one CQC (Cup Quality Check) per day.
Responsible for escalating customer issues quickly to the ASM (Area Sales Manager) and ensuring customer satisfaction.
Ensure all customers on a daily set schedule receive delivery and service as required.
Manage invoices, inventory, and collections daily when on a route.
Responsible for increasing Revenue per Stop through identifying and closing distribution voids on core products, executing seasonal and LTO promotions, executing pricing actions and ensuring the beverage station is set to standard when assigned to a route.
Notify ASM of any inefficiencies, customer dissatisfaction or opportunities found while running route relief.
Assist ASM on inventory cycle counts, warehouse duties and customer related matters as assigned.
Become familiar with brewing equipment and learn to make basic repairs or adjustments.
Consistently execute the Farmer Brothers customer call process (The Farmer Brothers Way to Sell) to drive customer satisfaction and loyalty. Make sales calls when time and opportunity allows.
May perform other duties as assigned including assisting in warehouse operations, accounts receivable collections, and customer service activities.
Equal Opportunity Employer / Veterans / Disabled
At Farmer Brothers, we are committed to pay transparency and ensuring fair and competitive compensation for all employees. The base salary range for this role is defined above and may vary depending on experience and qualifications.
To account for cost-of-living differences, we apply location-based salary adjustments. Employees working in higher-cost cities may receive a geographical pay premium, which is determined based on market data and local economic factors.
If applicable, your specific salary will be discussed during the hiring process based on your work location.
In addition to base salary, we offer a comprehensive benefits package, which may include benefits such as health insurance, retirement plans, paid time off.
The total leave provided in the Company’s Paid Time Off (“PTO”) policy is in at least an amount of hours and pay sufficient to satisfy the requirements of state or local laws in the locations where the Company operates.
For questions regarding our compensation structure, including location-based pay adjustments, please reach out to Farmer Brothers Human Resources for details
Qualifications
High School Diploma or equivalent required.
Route delivery experience a plus.
Customer service background preferred.
Previous foodservice industry experience desired.
Possess a clean and good driving record.
Personal & Professional Skillsets
Mechanical aptitude with company hardware and software products.
Proficient in assessing customer needs.
Fully supports and stands behind business goals.
Readily identifies issues, problems or opportunities.
Is aware of impact self has on others. ·
Uses active listening and communicates effectively with customers or management.
Identifies new opportunities and proactively works to grow the business.
Able to builds rapport and cooperative relationships with customers.
Uses sound business judgement.
Able to work independently with little supervision.
Decision Making skills.
Ability to work effectively with customers and employees.
Able to be Proactive.
Equal Opportunity Employer / Veterans / Disabled
At Farmer Brothers, we are committed to pay transparency and ensuring fair and competitive compensation for all employees. The base salary range for this role is defined above and may vary depending on experience and qualifications.
To account for cost-of-living differences, we apply location-based salary adjustments. Employees working in higher-cost cities may receive a geographical pay premium, which is determined based on market data and local economic factors.
If applicable, your specific salary will be discussed during the hiring process based on your work location.
In addition to base salary, we offer a comprehensive benefits package, which may include benefits such as health insurance, retirement plans, paid time off.
The total leave provided in the Company’s Paid Time Off (“PTO”) policy is in at least an amount of hours and pay sufficient to satisfy the requirements of state or local laws in the locations where the Company operates.
For questions regarding our compensation structure, including location-based pay adjustments, please reach out to Farmer Brothers Human Resources for details.
Connections are built over coffee
Farmer Brothers delivers the coffee that fuels the backbone of the economy. The company was founded in 1912 on the belief that every business should have good coffee to serve its customers. We are a national coffee roaster, wholesaler and servicer of equipment, delivering coffee, tea and culinary products to U.S.-based customers. We distribute key brands, including Farmer Brothers, Boyd’s, Cain’s, West Cost Coffee and China Mist through one of the largest national direct store distribution networks in the country. Farmer Brothers creates detailed beverage plans and provides white-glove service to small independent owners and food service operators, as well as large institutional chains and franchises. We serve industry verticals in food, retail, grocery, gaming, hospitality, healthcare, education, convenience stores, convention centers and offer private labeling packages.
Offices: 14501 N. Freeway, Fort Worth, TX 76177, US
There are currently 870 open customer service & support positions in Oklahoma City, OK listed on Clera. New openings are added daily as companies post roles.
Companies currently hiring include Domino's, Love's Travel Stops, CVS Health, INTEGRIS Health, Coury Hospitality, among others. Browse the listings above to see every active employer.
Yes — 64 of the 870 open customer service & support positions offer remote or hybrid work (35 remote, 29 hybrid).
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