Marketing & Communications - Electricity Demand Side Management
Oakville, Ontario, Canada · On-site
$85k–$95k/yr
Mid level
OEC serves the infrastructure, energy, gas and electricity distribution and telecommunications sectors. With over 2,600 employees, insightful and reliable energy and infrastructure solutions are provided to clients coast…
Skills: Marketing, Communications, Public Engagement, Social Media Management, Content Development
shift supervisor - Store# 04531, DUNDAS & THIRD LINE
Oakville, Ontario, Canada · On-site
Mid level$2.6B raised
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barista - Store# 04816, DUNDAS & PRINCE MICHAEL DR - OAKVILLE
Oakville, Ontario, Canada · On-site
Entry level$2.6B raised
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Marketing & Communications - Electricity Demand Side Management
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$85k–$95k/yr
Contract
postgraduate degree
Posted 29d ago
~40 hrs/week
Responsibilities
The role involves supporting the marketing and communication of energy efficiency initiatives and advancing customer engagement through clear communication and outreach. Responsibilities include developing marketing collateral, managing social media content, and coordinating events.
Requirements
Candidates must have a post-secondary degree in Marketing or Communications and a minimum of 3 years of relevant experience. Strong communication skills and familiarity with Ontario's energy regulatory environment are preferred.
Full job description
OEC serves the infrastructure, energy, gas and electricity distribution and telecommunications sectors. With over 2,600 employees, insightful and reliable energy and infrastructure solutions are provided to clients coast-to-coast. Driven to Lead, Innovate and Commit to Excellence, the group of companies delivers end-to-end solutions from concept and design to engineering, construction and comprehensive field services. Through an unwavering focus on health, safety and the environment, OEC continuously works to ensure the safety of employees, the public we serve and the environment we live in.
Business Partner, Marketing and Communications - Electricity Demand Site Management (eDSM) - Fulltime, 2-Year Contract (On-Site)
About the role
You will be a key member of the Marketing & Communications team. Reporting to the Manager, Brand Strategy and Marketing, this position is a cross-functional role responsible for the marketing and communication of energy efficiency and initiatives, supporting the Oakville Hydro portfolio. The successful candidate will bring a “get-it-done” attitude to the team, and act as a brand ambassador.
Responsibilities
Supports Electricity Demand Site Management (eDSM)'s communications programs, events, and initiatives through coordination, planning, execution, and performance measurement.
This position plays an important role in advancing customer and stakeholder engagement through clear communication, outreach, and administrative support. It contributes to the planning and delivery of community engagement activities, guides participants through eligibility and application processes, and conducts initial assessments to support program implementation.
The incumbent develops marketing collateral, internal and external communications, event and promotional materials, news releases, and website and social media content.
Responsibilities include:
Internal and External Marketing and Communications:
Create effective communication strategies for all programs and initiatives
Prepare briefings, reports, media releases, and presentations
Develop engaging and informative content across various platforms, including web, email, print, and social media (e.g., X/Twitter, Facebook)
Oversee social media presence for outage management, enhance brand awareness, and reinforce messaging
Track engagement metrics and adapt strategies to optimize impact and outreach
Maintain consistent, clear, and professional messaging across all communication channels
Manage the planning and execution of internal/external events for promoting all customer programs, i.e. trade shows, workshops, and obtain budget approval
Electricity Demand Side Management (eDSM):
Lead the marketing, planning, communication, and reporting of electricity Demand-Side
Management (DSM) programs in accordance with IESO guidelines and regulatory standards
Create targeted marketing plans and campaigns for specific customer classifications
Utilize social media and direct email to promote program opportunities effectively
Coordinate program update sessions and pursue them if deemed beneficial. Prepare displays and materials for distribution, as needed, while leveraging the Save ON Energy brand. Review and support customer marketing campaigns through social media and bill inserts
Identify opportunities to boost participation in both provincial and local conservation initiatives
Use the website and social media to provide program support materials and continue to enhance the Save ON Energy brand
Design and execute marketing campaigns aimed at increasing awareness and participation in energy conservation offerings
Represent the company at community outreach events and customer engagement activities
Coordinate projects as needed, monitor progress and enhance efficiency
Organize meeting and provide administrative support
REQUIRED QUALIFICATIONS AND EXPERIENCE:
Post-secondary degree or diploma in Marketing, Communications, or a related discipline
Minimum 3+ years of relevant work experience
Strong background in communications, marketing, or public engagement, preferably in a utility or public-sector environment
Familiarity with Ontario’s energy regulatory environment and IESO programs is a strong asset
Exceptional communication, presentation, and stakeholder management skills
Demonstrated experience managing social media content and strategy
Proven ability to manage cross-functional projects with diverse internal and external partners
Experience with data analysis, reporting tools, and content development (web, social, print)
WORK CONDITIONS
Professional office environment, this role requires working 5 days a week in our office
Additional hours may be needed as the workload demands
Minimal travel within Ontario required
OTHER SUCCESS FACTORS
Brand ambassador—enable, engage, encourage, and exemplify the behaviors of the brand, Lead, Innovate, Commit to Excellence
Innovate—engage the team to find new ways to work and win
Lead projects and initiatives that move the strategy and brand forward
Innovate – make it a priority to learn new technologies, tasks, and procedures and apply them, while keeping up to date with industry news
Commit to excellence—be the subject matter expert that assists colleagues to communicate effectively to their intended audience
Highly motivated and collaborative individual who is a self-starter and takes ownership of their work
Change the scenery – create the environment that signals change is good
A team player who is receptive to feedback, and quickly adapts to change
Ability to prioritize and multi-task appropriately in a demanding and fast-paced environment
Solid analytical and problem-solving abilities
Exhibit a high degree of professionalism, dependability, with a proactive “can do” attitude
WORKING RELATIONSHIPS
This position works frequently with:
All departments
All levels of employees
Outside Contacts:
Customers
Vendors
Consultants
OEC is an Equal Opportunity Employer.
In accordance with the Accessibility for Ontarians with Disabilities Act, 2005 and the Ontario Human Rights Code, OEC will provide accommodations to applicants with disabilities throughout the recruitment, selection and/or assessment process. If selected to participate in the recruitment, selection and/or assessment process, please inform the People and Culture team of the nature of any accommodation(s) that you may require.
We confirm that AI is not used in screening of candidates and this posting is for an existing vacancy.
Delivering reliable and safe electricity to more than 78,000 individuals, families and businesses in Oakville.
Industry
Utilities
Company size
51-200 employees
Headquarters
Oakville, Ontario
LinkedIn followers
5,424
Oakville Hydro delivers reliable and safe electricity to more than 78,000 individuals, families and businesses in Oakville. The company maintains an active commitment to conservation, safety, and is strongly invested in the social and economic well-being of the Oakville community.
Offices: 861 Redwood Square, Oakville, Ontario L6L 6R6, CA
How many Customer Service & Support jobs are open in Oakville, Canada right now?
There are currently 397 open customer service & support positions in Oakville, Canada listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Customer Service & Support roles in Oakville, Canada?
Companies currently hiring include Walmart, Loblaw Companies Limited, Global Elite Consultants, Starbucks, FCT, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Customer Service & Support jobs in Oakville, Canada?
Yes — 96 of the 397 open customer service & support positions offer remote or hybrid work (52 remote, 44 hybrid).
How do I apply for Customer Service & Support jobs in Oakville, Canada?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.