New York, New York, United States · Hybrid
$22/hr–$46/hr
About MCU At Municipal Credit Union, we believe that an incredible culture helps create a happy and motivated team that works hard to achieve the best results for themselves and their members. For more than 100 years, MC…
Skills: Customer service, Dispute resolution, Chargebacks, Regulation E, Regulation Z
New York, New York, United States · On-site
$17/hr–$28/hr
Be part of an amazing story Macy’s is more than just a store. We’re a story. One that’s captured the hearts and minds of America for more than 160 years. A story about innovations and traditions…about inspiring stores an…
Skills: Cleaning, Customer service, Maintenance, Restocking, Interpersonal skills
New York, New York, United States · Hybrid
$204k–$238k/yr
About Us Riskified empowers businesses to unleash ecommerce growth by taking risk off the table. Many of the world’s biggest brands and publicly traded companies selling online rely on Riskified for guaranteed protection…
Skills: Enterprise Account Management, Strategic Account Planning, C-suite Relationship Management, Contract Negotiation, Upselling
New York, New York, United States · On-site
$20/hr–$36/hr
Optum is a global organization that delivers care, aided by technology, to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the c…
Skills: Leadership, Mentoring, Staff Training, Workflow Management, Specialty Pharmacy Operations
New York, New York, United States · On-site
$70k–$80k/yr
About us @Symphony Secure. Connected. Intelligent. Symphony is an AI-powered communication and technology company fueled by interconnected platforms: messaging, voice, directory and analytics. Our end-to-end encrypted te…
Skills: Customer Onboarding, Product Demonstrations, Client Relationship Management, SaaS Support, Project Coordination
New York, New York, United States · On-site
$45k–$51k/yr
Job Description The Supportive Programs and Initiatives (SPI), Fair Fares program Division is a Mayoral initiative to subsidize NYCT fares initiative designed to provide accessible discount for NYCT subways and eligible …
Skills: Data Entry, Document Verification, Public Speaking, Customer Service, Database Management
New York, New York, United States · On-site
$40k–$49k/yr
Job Description The New York City Department of Homeless Services (DHS) is the largest organization in the United States dedicated to preventing and addressing homelessness. In partnership with other City Agencies and no…
Skills: Housekeeping, Sanitation, Inventory management, Client support, Food service
New York, New York, United States · On-site
$71k–$82k/yr
Job Description DCAS's mission is to make city government work for all New Yorkers. From managing New York City's most iconic courthouses and municipal buildings, to purchasing over $1 billion annually in goods and servi…
Skills: 1st Level Support, 2nd Level Support, Remedy Ticketing System, Hardware Troubleshooting, Software Installation
New York, New York, United States · On-site
$71k–$82k/yr
Job Description DCAS's mission is to make city government work for all New Yorkers. From managing New York City's most iconic courthouses and municipal buildings, to purchasing over $1 billion annually in goods and servi…
Skills: 1st Level Support, 2nd Level Support, Remedy Ticketing System, Hardware Installation, Software Installation
New York, New York, United States · On-site
$90k–$110k/yr
Job Description The Agency You’ll Join: The New York City Mayor’s Office is responsible for overseeing city services throughout the five boroughs, coordinating public agencies and departments, and managing public propert…
Skills: Community engagement, Relationship management, Public speaking, Communication, Project management
New York, New York, United States · On-site
$17/hr–$21/hr
Be part of an amazing story Macy’s is more than just a store. We’re a story. One that’s captured the hearts and minds of America for more than 160 years. A story about innovations and traditions…about inspiring stores an…
Skills: Customer Engagement, Sales, Hospitality, Product Knowledge, Relationship Building
New York, New York, United States · On-site
$17/hr–$21/hr
Be part of an amazing story Macy’s is more than just a store. We’re a story. One that’s captured the hearts and minds of America for more than 160 years. A story about innovations and traditions…about inspiring stores an…
Skills: Customer Engagement, Sales Techniques, Hospitality, Product Knowledge, Cash Handling
New York, New York, United States · Hybrid
$85k–$95k/yr
Future Creative is the global in-house agency responsible for all creative output across Future's impressive portfolio. We produce engaging, high-quality campaigns that reach millions of passionate consumers worldwide. O…
Skills: Project Management, Account Management, Client Communication, Asana, Digital Campaign Execution
New York, New York, United States · On-site
$31/hr–$31/hr
Salary: $31 - $31.25 / hour Rapport is a specialized division of FLIK Hospitality Group focused on all aspects of guest and employee services, meeting and event planning and conference center management. Distinct from re…
Skills: Event Planning, Space Management, Customer Service, Vendor Management, Communication
New York, New York, United States · On-site
What You Need To Know Shape a remarkable future with us. Build a career working for an industry leader that truly invests in their people – and equips them with leading technology, continuous learning, and the ability to…
Skills: Sales, Negotiation, Customer Service, Inventory Management, Merchandising
New York, New York, United States · On-site
Location: Barnard College We are hiring immediately for full time CATERING CAPTAIN positions. Address: 3009 Broadway, New York, NY 10027. Note: online applications accepted only. Schedule: Full time schedule; days and ho…
Skills: Food Handling, Customer Service, Problem Solving, Menu Knowledge, Team Coordination
New York, New York, United States · On-site
Location: Barnard College: Liz Coffee Shop We are hiring immediately for full time and part time FOOD SERVICE WORKER positions. Address: 3009 Broadway, New York, NY 10027. Note: online applications accepted only. Schedul…
Skills: Coffee Shop Experience, Customer Service, Food Handling, Food Preparation, Sanitation
New York, New York, United States · On-site
Location: Barnard College We are hiring immediately for full time CATERING ATTENDANT positions. Address: 3009 Broadway, New York, NY 10027. Note: online applications accepted only. Schedule: Full time schedule; days and …
Skills: Catering Experience, Event Setup, Food Service, Customer Service, Food Safety
New York, New York, United States · On-site
What You Need To Know Shape a remarkable future with us. Build a career working for an industry leader that truly invests in their people – and equips them with leading technology, continuous learning, and the ability to…
Skills: Driving, Delivery, Customer Service, Loading, Unloading
New York, New York, United States · On-site
$25/hr–$27/hr
Position Title: Lobby Host- Goldman Sachs NYC Pay 5 Salary: $25-$27/hr Other Forms of Compensation: Rapport is a specialized division of FLIK Hospitality Group focused on all aspects of guest and employee services, meeti…
Skills: Guest Relations, Hospitality Management, Wayfinding, Professional Greeting, Customer Service
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The Senior Card Services Representative manages complex card service transactions, including credit, debit, and ATM operations while resolving escalated member issues. They also provide process direction to associates, conduct operational analysis, and ensure compliance with federal and network regulations.
Candidates must possess an associate degree or equivalent experience and at least five years of customer service experience. Strong analytical skills and extensive knowledge of card dispute regulations and financial systems are required.
About MCU
At Municipal Credit Union, we believe that an incredible culture helps create a happy and motivated team that works hard to achieve the best results for themselves and their members. For more than 100 years, MCU has provided affordable financial products and convenient services to a membership base that is now comprised of over 600,000 individuals. With each new generation we have the pleasure of interacting with, we maintain the credit union promise of people helping people.
Our Mission:
To help hard-working New Yorkers build better tomorrows
Our Vision:
Be New York's most loved financial institution by helping our members build their best financial futures
Overview: The Senior Card Services Representative is knowledgeable with all the processes in the card services department for the products they support. They will be proficient in processing and maintaining Credit, Debit and ATM card transactions, and have familiarity with Zelle and ACH products. They will complete the most complex and difficult work and are responsible for performing a variety of escalated functions using investigative and analytical skills, employing operational knowledge and identifying any issues that arise and escalate appropriately to the leadership team, all while ensuring a provide a positive member service experience.
Responsibilities:
Specific duties include, but are not limited to, the following:
Requirements:
Why you'll be a good fit:
Our Core Values are an integral part of who we are and who we hire. By living our Core Values, every day, we continue to attract the best and brightest talent, achieve unsurpassed results and continuously challenge ourselves to be better than yesterday. These values are at the heart of our organization and within every teammate. To be a great fit, you’ll bring the following
Results - We are passionate about winning.
Agility - We proactively anticipate, respond and pivot to ensure MCU wins.
Integrity - We operate with the highest ethical standards and highest degree of honesty.
Belonging - We cultivate a culture of inclusion and teamwork.
Ownership - We take personal responsibility and hold ourselves accountable for the results.
Why You’ll Love Working Here:
The pay range for this position is between $22.23-46.78/hr. Actual base pay offered may vary depending on a number of factors such as job-related knowledge, skills, experience, and location. Employees in this position may also be eligible for an attendance bonus, 401(k) with an 8% employer contribution per pay period, and overtime eligibility. Benefits for this position include Medical, vision, dental, life, and disability insurance, flexible paid time off and 11 paid holidays annually.
Municipal Credit Union (MCU) is an Equal Opportunity Employer. Municipal Credit Union provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by applicable federal, state or local laws.
We are committed to hiring, training, cultivating, promoting, and celebrating an environment where we have a welcoming and fulfilling place for all people to call home. Diversity of race, thought, sexual orientation, age, veteran status, religion, and disability will empower us to thrive as individuals, as teams, and as an organization.
Our members are New York City's everyday heroes. We are proud to be their credit union.
Municipal Credit Union has been serving the financial needs of our members since 1916. The credit union was chartered in response to the concern of New York City Mayor, John Purroy Mitchel, who wanted city employees to have a way to save at reasonable rates and a low cost borrowing alternative to loan sharks. MCU started out with one branch in the Municipal building using handwritten ledgers. At the end of the first year, nineteen charter account holders had combined deposits of $570. Today, we have 16 branches, over 630,000 members and $4.7 billion in assets. Our corporate mission is to build lifetime quality financial relationships with each member by providing competitive products and excellent service. Equal Housing Opportunity Lender. Federally Insured by NCUA.
Offices: 22 Cortlandt St, New York, 10007, US
There are currently 10,554 open customer service & support positions in New York, NY listed on Clera. New openings are added daily as companies post roles.
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