Customer Service & Support Jobs in New York, NY (Now Hiring) — 11,423 open — Page 440
Ploy
Founding Growth Manager
New York, New York, United States · On-site
Mid level
Job Description — Growth ManagerAbout the role Ploy is hiring its first Growth Manager to own everything that happens after a deal closes. You'll be the reason customers launch fast, see impact immediately, and become lo…
Skills: Customer Onboarding, Web Design, Project Management, Account Strategy, Digital Marketing
Insperity provides the most comprehensive suite of scalable HR solutions available in the marketplace with an optimal blend of premium HR service and technology. With more than 90 locations throughout the U.S., Insperity…
Skills: Client Relationship Management, Service Strategy Planning, Stakeholder Management, Client Advocacy, Business Operations Analysis
City, State:New York, New York Rate of Pay: $30 per hour The Navigator will respond to a wide variety of guest requests by accurately assessing the guest needs and requests and then adding personal recommendations and to…
Skills: Hospitality, Customer Service, Conflict Resolution, Local Knowledge, Ticketing
How you move is why we’re here. ® Now more than ever. Get back to what you need and love to do. The possibilities are endless... Now more than ever, our guiding principles are helping us in our search for exceptional tal…
Skills: Patient Care, Clinical Data Collection, Patient Monitoring, Admission and Discharge Support, Written Communication
-- Duties and Responsibilities Greet the customers with “ Bienvenido’s” and a smile Entering food orders using cash register POS System Handling Cash and credit transactions.Count money in the cash drawer at the beginnin…
Skills: Cash Handling, POS Systems, Customer Service, Upselling, Communication Skills
Overview About PHOENIX PHOENIX Retail, LLC is a retail platform operating the Express and Bonobos brands worldwide. Express is a multichannel apparel brand dedicated to a design philosophy rooted in modern, confident and…
Salary Range $15.00 - $23.10* Job Description: WHO WE ARE: A New York landmark since 1901, Bergdorf Goodman represents the global pinnacle of style, service and modern luxury. With its rich history of showcasing leading …
Salary Range $19.61 - $24.51* Job Description: WHO WE ARE: A New York landmark since 1901, Bergdorf Goodman represents the global pinnacle of style, service and modern luxury. With its rich history of showcasing leading …
Skills: Styling, Fashion Retail, Google Suite, POS Operations, Clientele Management
Thank you for considering a career with the Research Foundation of The City University of New York (RFCUNY). The team at RFCUNY is made up of dedicated, talented professionals committed to providing the services that all…
If you are a CURRENT Carter’s employee, do not apply via this external application. Search "Browse Jobs" in Workday to apply internally. Love what you do. Carter’s Careers As a General Manager of two or more stores, you …
Overview About PHOENIX PHOENIX Retail, LLC is a retail platform operating the Express and Bonobos brands worldwide. Express is a multichannel apparel brand dedicated to a design philosophy rooted in modern, confident and…
Overview About PHOENIX PHOENIX Retail, LLC is a retail platform operating the Express and Bonobos brands worldwide. Express is a multichannel apparel brand dedicated to a design philosophy rooted in modern, confident and…
Crusoe is on a mission to accelerate the abundance of energy and intelligence. As the only vertically integrated AI infrastructure company built from the ground up, we own and operate each layer of the stack — from elect…
Crusoe is on a mission to accelerate the abundance of energy and intelligence. As the only vertically integrated AI infrastructure company built from the ground up, we own and operate each layer of the stack — from elect…
Your Role at Dollar Tree: As a Merchandise Assistant Manager at Dollar Tree, you’ll join our Store Manager in leading a dynamic team of associates and creating positive experiences for the communities we serve. In this r…
Skills: Merchandising, Freight Processing, Retail Management, Inventory Management, Communication
Location This position is located at 583 Broadway, New York, New York, 10012 United States Role Summary A Key Holder collaborates with the management team in supervision of store operations functions and leading an envir…
Skills: Store Operations, Team Leadership, Customer Experience, Sales Driving, Visual Merchandising
Overview Metropolitan Dental Arts is looking for a Treatment Coordinator to join our dedicated team of dental professionals! Our practice is recognized for offering the community a comprehensive range of services utilizi…
Overview Company Overview: Elevate your security career with Allied Universal® Enhanced Protection Services, a global leader in security and threat mitigation. We specialize in risk consulting, executive protection, inte…
Your Impact at Lowe’s As a Receiver/Stocker, you help keep the store clean, safe, and ready for customers by accurately receiving freight, stocking shelves, and organizing merchandise and top stock. You’ll unload deliver…
Location & Eligibility We are looking for a candidate who is happy to work a hybrid schedule involving 2-3 days per week in our New York office. Your time is valuable. To help with your application, we advise that regret…
Skills: Customer Success Management, Stakeholder Management, Data Analysis, Executive Business Reviews, SaaS Business Model
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Full-time
Posted 35d ago
~40 hrs/week
Responsibilities
The Growth Manager owns the post-deal customer journey, focusing on end-to-end onboarding, implementation, and account strategy. The role aims to shorten the path to value by configuring system setups and providing best practices to ensure long-term customer advocacy.
Requirements
Candidates need 2-4 years of experience in web design, digital marketing, or agency environments with strong fundamentals in SEO and CRO. Proficiency in managing complex multi-stakeholder projects and a high degree of technical comfort with integrations are required.
Full job description
Job Description — Growth Manager
About the role
Ploy is hiring its first Growth Manager to own everything that happens after a deal closes. You'll be the reason customers launch fast, see impact immediately, and become long-term Ploy advocates.
This is a high-ownership, cross-functional role at an early-stage startup. You'll be equal parts project manager, onboarding specialist, and marketing practitioner — someone who can sit across from a customer's growth team and immediately earn their trust.
What you’ll do
Your goal is to shorten the path to value for Ploy customers. To achieve this goal, you'll own account strategy, implementation, onboarding, training and support for Ploy customers.
Key responsibilities:
Lead customer onboarding end-to-end: kickoff, requirements, setup, launch, and handoff
Configure and validate the customer’s setup in Ploy:
Design system / brand system setup
Knowledge base setup (structure + initial content hygiene)
Core integrations setup and verification
Initial “ploybooks” configuration and scheduled ploys that match the customer’s goals
Provide Ploy customers with advice and best practices to get the most out of Ploy
Turn customer goals into an implementation plan with clear milestones and owners
Identify blockers early (data, access, content, approvals) and drive resolution
Build repeatable onboarding playbooks and continuously improve the process based on what breaks
Be the voice of the customer to Product/Engineering: patterns, gaps, and high-impact fixes
What success looks like
Customers launch on time with a working, correct setup (brand system, KB, integrations, initial ploys)
Customers reach “first value” quickly (they can point to a tangible outcome in the first week or two)
Fewer onboarding escalations and less founder/engineering involvement over time
Onboarding becomes more standardized, measurable, and repeatable
Who you are
A strong operator. You run a tight process, keep multiple stakeholders moving, and don't let things fall through the cracks.
Web-native. You have real web design experience — you understand design systems, brand guidelines, and how good web execution actually works. This isn't something you'll learn on the job; it's the foundation of your credibility with customers.
Technically comfortable. You're not an engineer, but you can troubleshoot integrations, navigate data issues, and figure out product workflows independently.
A great communicator. Crisp docs, clear status updates, confident customer calls. Customers feel like they're in good hands because they are.
High ownership. You don't wait for perfect instructions. You figure it out and ship.
Customer-obsessed: You care about outcomes and you proactively prevent surprises.
Background we're looking for
Required:
2–4 years of experience in a web design, digital marketing, or agency environment — you've built or overseen web properties and understand what makes them work
Strong marketing fundamentals: web design, SEO, CRO, performance marketing/ads, and related growth channels
Demonstrated ability to manage client relationships and complex, multi-stakeholder projects
Nice to have:
Experience in customer success, onboarding, implementations, or solutions engineering in B2B SaaS
Familiarity with design systems, branding workflows, and/or knowledge base tooling
Experience at an early-stage startup with fast iteration loops
Working style
This is a cross-functional role. You'll work closely with Sales (warm handoff), Product and Engineering (customer feedback loop), and customers directly — both on calls and heads-down inside the product configuring real setups.
How many Customer Service & Support jobs are open in New York, NY right now?
There are currently 11,423 open customer service & support positions in New York, NY listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Customer Service & Support roles in New York, NY?
Companies currently hiring include Domino's, Allied Universal, Compass Group, New York City Housing Authority (NYCHA), Macy's, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Customer Service & Support jobs in New York, NY?
Yes — 1644 of the 11423 open customer service & support positions offer remote or hybrid work (468 remote, 1176 hybrid).
How do I apply for Customer Service & Support jobs in New York, NY?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.