At T-Mobile, we invest in YOU! Our Total Rewards Package ensures that employees get the same big love we give our customers. All team members receive a competitive base salary and compensation package - this is Total Rew…
At T-Mobile, we invest in YOU! Our Total Rewards Package ensures that employees get the same big love we give our customers. All team members receive a competitive base salary and compensation package - this is Total Rew…
At T-Mobile, we invest in YOU! Our Total Rewards Package ensures that employees get the same big love we give our customers. All team members receive a competitive base salary and compensation package - this is Total Rew…
Job Description: Job Description About us: Dow Jones is a global provider of news and business information, delivering content to consumers and organizations around the world across multiple formats, including print, dig…
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Customer Service Representative (Print Production & Front Desk Coordinator) About ABC Imaging ABC Imaging is a global printing and visual communications company, providing one-stop visual solutions to Fortune 500 clients…
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Morgan Stanley (“MS”) is a global financial services firm that conducts its business through three principal business segments—Institutional Securities, Wealth Management, and Asset Management. Wealth Management provides…
Skills: Cash Management, Lending Solutions, Relationship Building, Business Development, Client Service
Join the LKQ Family! We're looking for motivated individuals to join our team at LKQ Corporation. With opportunities for growth, competitive benefits, and a supportive work environment, LKQ is the place to be. Apply now …
City, State:New York, New York Pay Range: $26.91 - $ 29.91 per hour Title: Night Auditor Location: New York, NY FLSA: Non-Exempt Status: Full-time Reports to: Front Office Managers Pay Range: $26.91 - $ 29.91 per hour Jo…
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FALCONERI Client Advisor FT at its SOHO Prince Street, NY - F209 location
New York, New York, United States · On-site
$29/hr–$34/hr
Mid level
Job DetailsJob Location: New York, NY 10012Position Type: Full TimeSalary Range: $29.00 - $34.00 HourlyJob Category: RetailAbout the brand: Falconeri is an Italian fashion house championing the craft of cashmere with the…
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We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate…
Falconeri Sales Lead FT - at its SOHO Prince Street, NY - F209 location
New York, New York, United States · On-site
$21/hr–$29/hr
Mid level
Job DetailsJob Location: New York, NY 10012Position Type: Full TimeSalary Range: $21.00 - $29.00 HourlyJob Category: RetailAbout the brand: Falconeri is an Italian fashion house championing the craft of cashmere with the…
Falconeri Sales Lead FT - at its Hudson Yards, NY - F475 location
New York, New York, United States · On-site
$21/hr–$29/hr
Mid level
Job DetailsJob Location: New York, NY 10001Position Type: Full TimeSalary Range: $21.00 - $29.00 HourlyJob Category: RetailAbout the brand: Falconeri is an Italian fashion house championing the craft of cashmere with the…
Sells appropriate products and services while resolving customer pain points using in-store digital tools. Acts as a subject matter expert to deliver best-in-class sales and service experiences.
Requirements
Requires a High School Diploma/GED and at least 12 months of retail experience. Must be fluent in English and either Spanish or Chinese.
Full job description
At T-Mobile, we invest in YOU! Our Total Rewards Package ensures that employees get the same big love we give our customers. All team members receive a competitive base salary and compensation package - this is Total Rewards. Employees enjoy multiple wealth-building opportunities through our annual stock grant, employee stock purchase plan, 401(k), and access to free, year-round money coaches. That’s how we’re UNSTOPPABLE for our employees!
Job Overview Sr Mobile Expert, Bilingual are our most capable experts with a passion for delivering best-in-class customer service experience while also leveraging their retail expertise. Our company-owned Experience stores will be a destination for attracting new customers as well as providing the highest level of service to our existing customers. Sr Mobile Expert, Bilingual will have new systems and tools for solving all customer needs from research to resolution, as well as new products and a product roadmap built specifically for these locations. This store uniquely brings Team of Experts to life, where Experts and Leaders are working directly with peers in Customer Service and Engineering to create a one-stop to resolution for solving customer pain points. Sr Mobile Expert, Bilingual will receive one of a kind curated training and curriculum designed to enhance their expertise as well as provide ongoing development, resulting in an environment where they can best perform and grow. With a team-based culture that rewards and recognizes contribution to experience as well as store results, Sr Mobile Expert, Bilingual will be uniquely set up for success to deliver the BEST sales and service experiences in a customer's lifetime.
Job Responsibilities:
Sells appropriate products, features, and services based on customer needs.
Resolves customer pain points in one interaction utilizing in-store systems and digital tools.
Completes ongoing training to keep current and develop knowledge and skills to act as SME in all things T-Mobile.
Consistently leverages digital tools in interactions and onboarding.
Works collaboratively to build and contribute to a culture of sales and service.
Education and Work Experience:
High School Diploma/GED (Required)
Retail: 12+ mos. Neighborhood Mobile Expert (Preferred)
Care: Elite Expert, Account Care (Preferred)
Care: Elite Expert, Technical Care (Preferred)
Knowledge, Skills and Abilities:
Communication (Required)
Critical Thinking (Required)
Customer Service (Required)
Multitasking (Required)
Product Knowledge (Required)
Sales (Required)
Task Management (Required)
Teamwork Orientation (Required)
Troubleshooting (Required)
Must be fluent in English and Spanish OR Chinese (Required)
At least 18 years of age
Legally authorized to work in the United States
Travel: Travel Required (Yes/No): No
DOT Regulated: DOT Regulated Position (Yes/No): No Safety Sensitive Position (Yes/No): No
Hourly Base Pay: $34.00Annualized Incentive Target: $7,200
Successful candidate’s actual incentive earnings vary based on performance and full-time status. All employees at T-Mobile, are guaranteed to earn $20/hour inclusive of base pay and incentives. And since we are ALL owners, EVERY employee at T-Mobile is eligible for an Annual Stock Grant.
At T-Mobile, our benefits exemplify the spirit of One Team, Together! A big part of how we care for one another is working to ensure our benefits evolve to meet the needs of our team members. Full and part-time employees have access to the same benefits when eligible. We cover all of the bases, offering medical, dental and vision insurance, a flexible spending account, 401(k), employee stock grants, employee stock purchase plan, paid time off and up to 12 paid holidays - which total about 4 weeks for new full-time employees and about 2.5 weeks for new part-time employees annually - paid parental and family leave, family building benefits, back-up care, enhanced family support, childcare subsidy, tuition assistance, college coaching, short- and long-term disability, voluntary AD&D coverage, voluntary accident coverage, voluntary life insurance, voluntary disability insurance, and voluntary long-term care insurance. We don't stop there - eligible employees can also receive mobile service & home internet discounts, pet insurance, and access to commuter and transit programs! To learn about T-Mobile’s amazing benefits, check out www.t-mobilebenefits.com.
Never stop growing! As part of the T-Mobile team, you know the Un-carrier doesn’t have a corporate ladder–it’s more like a jungle gym of possibilities! We love helping our employees grow in their careers, because it’s that shared drive to aim high that drives our business and our culture forward. By applying for this career opportunity, you’re living our values while investing in your career growth–and we applaud it. You’re unstoppable!
T-Mobile USA, Inc. is an Equal Opportunity Employer. All decisions concerning the employment relationship will be made without regard to age, race, ethnicity, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, religious affiliation, marital status, citizenship status, veteran status, the presence of any physical or mental disability, or any other status or characteristic protected by federal, state, or local law. Discrimination, retaliation or harassment based upon any of these factors is wholly inconsistent with how we do business and will not be tolerated.
Talent comes in all forms at the Un-carrier. If you are an individual with a disability and need reasonable accommodation at any point in the application or interview process, please let us know by emailing [email protected] or calling 1-844-873-9500. Please note, this contact channel is not a means to apply for or inquire about a position and we are unable to respond to non-accommodation related requests.
Related keywords
RetailBilingualSpanishChineseCustomer ExperienceSMEDigital ToolsTelecommunicationsSalesTroubleshootingT-MobileAccount CareTechnical Care
As the supercharged Un-carrier, T-Mobile US, Inc. (NASDAQ: TMUS) is powered by an award-winning 5G network that connects more people, in more places, than ever before. With T-Mobile’s unique value proposition of best network, best value, and best experiences, the Un-carrier is redefining connectivity and fueling competition while continuing to drive the next wave of innovation in wireless and beyond. Headquartered in Bellevue, Wash., T-Mobile provides services through its subsidiaries and operates its flagship brands, T-Mobile, Metro by T-Mobile, and Mint Mobile.
Offices: 12920 SE 38th St, Bellevue, WA 98006, US · 1 Ravinia Dr, ATLANTA, GA 30346, US · Frisco, Texas, US · Overland Park, Kansas, US
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How many Customer Service & Support jobs are open in New York, NY right now?
There are currently 11,419 open customer service & support positions in New York, NY listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Customer Service & Support roles in New York, NY?
Companies currently hiring include Domino's, Allied Universal, Compass Group, New York City Housing Authority (NYCHA), Macy's, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Customer Service & Support jobs in New York, NY?
Yes — 1607 of the 11419 open customer service & support positions offer remote or hybrid work (462 remote, 1145 hybrid).
How do I apply for Customer Service & Support jobs in New York, NY?
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