Customer Service & Support Jobs in New York, NY (Now Hiring) — 11,154 open — Page 211

Overview

Licensed Plumber - $2,000 sign-on Bonus upon completion of training, plus additional incentives!

 

Founded in 1935, Roto-Rooter is North America's largest plumbing, drain cleaning, and water cleanup services provider. Roto-Rooter operates businesses in over 100 company-owned branches, independent contractor territories, and approximately 400 independent franchise operations, serving approximately 90% of the U.S. population and parts of Canada.

 

 

If job security, top pay, excellent benefits, and career advancement representing a well-known national brand are what you're looking for, Roto-Rooter is the company for you. We pride ourselves on being a great place to work, providing excellent pay (our most experienced plumbers earn more than $100,000 per year), flexible work schedules and top benefits.

 

Our plumbers provide a wide range of plumbing services, including faucet repairs, water heater installations, and plumbing system replacements.

 

This position is paid on a commission basis with a guaranteed minimum hourly rate.  This averages to be between $75,000-$150,000 per year.

Responsibilities

• Responds to customer service calls by inspecting problem areas and accurately diagnosing a problem; provides solution and estimate for service and closes the sale.
• As appropriately licensed and/or supervised, installs and repairs plumbing fixtures such as sinks, toilets, bathtubs, water heaters, hot water tanks, garbage disposal units, dishwashers, and water softeners.
• Performs sewer and drain cleaning services in areas including basements, roofs, confined spaces, and close quarters. Cleans and restores work site to a minimum pre-job condition.
• Prepares invoice, totaling costs of services/products provided. Collects payment and explains Roto-Rooter guarantee, both in writing and on provided smartphone.
• Collect payment and move on to the next service call.

Requirements

• A valid driver’s license.
• Depending on the state, may be required to hold an appropriate license.
• Three or more years of repair and service plumbing experience required. Proven track record in the sale of plumbing products and services required.
• Full knowledge of plumbing systems is essential for performing duties.
• Plumbers are expected to gain Excavation Certification through Competent Person Training (OSHA requirement) within the first year of employment. Journeyman license or equivalent certification as specified by the state in which branch operates and performs service. Unlicensed plumbers will be expected to obtain certification as soon as they become eligible, if necessary, by state law.
• Must have good written and oral communication skills for effective customer service. Must have excellent communication and interpersonal skills in client and co-worker relations.

Benefits

At Roto-Rooter, we believe our most significant investment is in our employees.  We prioritize the health and well-being of our team and their families. That’s why we offer an extensive employee benefit package including:

• Medical insurance with a Prescription Drug Card
• Accident and Critical Illness Insurance
• Dental Insurance
• Vision Insurance
• Paid Vacation
• Paid Training
• Life Insurance
• Matching 401K Retirement Savings Plan
• Tuition Reimbursement
• Profit Sharing

Roto-Rooter offers excellent career paths for military veterans and personnel transitioning to civilian professions. Throughout nearly 100 years in business, we've found that military training and structure are an excellent fit for our company.

EEO Statement

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, religion, color, sex, gender, age, national origin, veteran status, military status, disability, gender identity, sexual orientation, genetic information, or any other characteristic protected by law.

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