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$60k–$80k/mo
Full-time
bachelor degree
Group Incentive Scheme, Solid Induction Programme with a personal mentor, Functional training program, Personal Development Plan with weekly coaching and external training, Flexible time and place working options, Exposure to the leadership development program
Posted 2h ago
~40 hrs/week
Responsibilities
The role involves managing account servicing by converting quotations and increasing revenue from existing clients. Additionally, it requires project and product management, including documenting project scopes and managing customer interactions.
Requirements
Candidates must have a Bachelor's degree in Marketing, Business Management, or a related field with 5-10 years of B2B sales or project management experience. Strong communication skills in English and a result-oriented mindset are essential.
Full job description
About Globibo
Globibo is a comprehensive Conference Technology Company as well as an International Language Service & Training Provider. We are the largest Integrated Event Technology Provider in South East Asia and benchmark for quality interpretation and translation based on international standards. As the partner of all major Embassies, Organizations and International Companies, we focus on the customization of our services to specific needs. We are pioneers in research-driven learning methods and innovative learning aids. For more information please visit www.globibo.com.
Job Description
Account Servicing (50%)
Respond to enquiries, provide quotations / proposals
Follow up on converting and extending quotations
Keeping contact health for VIPs in green (+5 contacts monthly)
Regularly reach out to all contacts in Account to keep mindshare
Effectively increase revenue from existing clients
Establish long-term support contracts
Leverage existing contacts to identify new Leads in the account
Company introduction to new Leads
Project & Product Management (50%)
Determine & document project scope with Customers
Manage Customer Interaction and Change Management
Follow up on Customer / Student Feedback
Identify and contract required partners for service delivery
Manage projects/events at location
Develop, Customize and/or Improve marketing material for platforms and services
Identify Partner for strategic / scalable growth
Follow up with product development team on product improvements
Reporting Line: Director Sales or Operation
MUST able to work both, from home and office (Location: Globibo India Private Limited, 6/203, 2nd Floor, Didar Commercial Complex, DLF Industrial Area, Moti Nagar, New Delhi 110015)
Required Candidate profile
Bachelor's Degree or above in Marketing/ Business Management, or a related field
5-10 years of experience in corporate sales (B2B) or project management
Great communication skills, Fluent English required (written and speaking) to communicate with global clients
Ability to identify and address the specific needs of each individual customer
Highly motivated & Independent Individual with an eye for detail & analytical skills
Prior experience in communicating with senior managers
Result- orientation; high focus on driving (business) results and KPIs
Self-motivated individual work enjoys working independently
Passionate about language learning or event technology services
Perks and Benefits
Salary Range: INR 60,000 - INR 80,000
Group Incentive Scheme
Solid Induction Programme with a personal mentor
Best functional training program in the industry
Personal Development Plan with weekly coaching and external training
Flexible time and place working options
Exposure to the leadership development program your Career Path
Opportunity to reach out & develop relationships with industry partners, stakeholders; bring about Globibo's brand image & presence to the industry
Play a pivotal role in leading business development & sales for a relatively new market
Collaborate with our technical subject-matter experts across services, work in tandem with other operational teams/members
Please find some basic information about our world-class Career Development Program:
GLOBIBO provides professional interpretation and translation services, language courses, corporate training and Event Technology.
INTERPRETATION & TRANSLATION
Quality simultaneous and consecutive interpretation with guaranteed back-up for all types of engagements including conferences, seminars, exhibitions, press-conferences and business meetings.
Professional and certified translation services for all types of documents including legal, medical and technical documents or web sites based on international Quality standards like ISO 17100, EN-15038, CAN 131.10 and ASTM 2575.
LANGUAGE COURSES
Fully customisable language courses for both private individuals and corporate clients. We focus on personalised learning preferences, sophisticated learning aids and innovative curricula.
CORPORATE TRAINING
Industry-specific and general training curriculum with world-leading instructors and training material based on GALTA method (more on ct.globibo.com)
EVENT TECHNOLOGY
World-Class Event & Conference Technology from Globibo ensures that you make a great impression on your audience. With the dedicated team, a global infrastructure, latest technology and years of experience Globibo Event Technology has served thousands of customers in Events and Conferences around the world. (more on et.globibo.com)
Offices: 114 Lavender Street 06-63, CT Hub 2, Singapore, 338729, SG · 9/13, 3rd Floor, East Patel Nagar, New Delhi, 110008, IN · 18 Fenwick Street, Hong Kong, HK · 15/F Jubilee Centre 18 Fenwick Street 1501, Manila, PH
Language CoursesCorporate TrainingInterpretationTranslationEvent TechnologyCross-Cultural TrainingLearning LanguageCorporate Platformand ElearningTraining
How many Customer Service & Support jobs are open in New Delhi, India right now?
There are currently 94 open customer service & support positions in New Delhi, India listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Customer Service & Support roles in New Delhi, India?
Companies currently hiring include Kotak Mahindra Bank, Marriott International Hotels, Inc., Accor, Hilton, 2070 Health, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Customer Service & Support jobs in New Delhi, India?
Yes — 16 of the 94 open customer service & support positions offer remote or hybrid work (12 remote, 4 hybrid).
How do I apply for Customer Service & Support jobs in New Delhi, India?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.