Customer Service & Support Jobs in London, United Kingdom (Now Hiring) — 2,311 open — Page 77

At Forrester, we’re trusted to work on trailblazing, mission critical problems that business and technology leaders face today. That’s why we’re always looking to empower talented individuals to perform at their best every single day. We’re proud of our community of smart people and vibrant voices who come together to do what’s right by our clients and each other. Our success is driven by curiosity, courage and customer obsession. The confidence and drive to be bold at work. Join us and build an extraordinary future.

About This Role:

The Events Coordinator is part of the EMEA/APAC events logistics team and reports to the Manager, EMEA event operations. Our ideal candidate for this position is a fast-paced, motivated, organized, detail-oriented, and customer-focused individual.

Job Description:

• Manage various components of event operations. These may include catering, meeting room specifications, audio-visual tools, internet, signage, registration, website updates, mobile app coordination, agendas, special events, and VIP travel needs.
• Handle event materials, such as lanyards, badges, tent cards, and décor items.
• Coordinate registration needs, including sessions, attendee messaging, scanning, registration codes, and others.
• Create and edit event app in Cvent, monitoring for quality control.
• Facilitate analysts’ one-on-one meetings and roundtable sessions at events, ensuring accurate information is listed on the website and in the scheduling tool.
• Travel to events to interact with clients and provide top-notch customer service while overseeing sponsor lead retrieval, meeting coordination, and the mobile app.
• Review processes for improvements. Assist with new initiatives as needed.

Job Requirements:

• A BA/BS degree; a strong academic record with varied undergraduate work experience.
• At least some professional experience, preferably related to live events.
• A detail-oriented approach; excellent organization and prioritization skills.
• Strong verbal and written communication and interpersonal skills.
• The ability to work independently and as a valued, contributing member of a team.
• The ability to work on multiple projects and meet deadlines.
• Effective problem-solving and troubleshooting skills.
• Knowledge of Microsoft Word, Excel, PowerPoint, HTML, Photoshop, and Illustrator.
• The ability to travel to EMEA forums.

Explore #ForresterLife on:

Instagram

LinkedIn

Glassdoor

Here at Forrester, we welcome people from all backgrounds and perspectives. Our aim is for all candidates to be able to fully participate in Forrester’s recruitment process. If you would like to discuss a reasonable accommodation, please reach out to [email protected].

Data Protection

The information provided by you in this application will be used for the purposes of recruitment and, for successful applicants only, for personnel administration and management purposes and to comply with the employer’s obligations regarding the retention of employee records. If your application is unsuccessful, Forrester Research, Inc., its subsidiaries, affiliates, and/or service providers (collectively “Forrester”) will retain your personal information on secure file solely to consider you for future recruitment opportunities.

By submitting your resume/CV, you consent to Forrester’s retention of the information provided on a secure file for personnel administration and management purposes and/or in order to consider you for future employment opportunities and to the transfer of the information provided to: Forrester’s offices in the US and other countries outside the European Economic Area; and Service providers engaged by Forrester for the purposes of processing applications for employment who may be located outside the European Economic Area.