Liverpool, England, United Kingdom · On-site
What you'll do As a Customer Service Consultant, you’ll provide an outstanding service we can all be proud of, educating our customers to enable them to use our digital platforms, giving them a choice of how they wish to…
Skills: Customer Service, Digital Banking Education, Fraud Awareness, Communication Skills, Empathy
Millennium Hotels and ResortsLiverpool, England, United Kingdom · On-site
Do you enjoy talking to people and thrive off working in a fast-paced environment..? Are you quick on your feet (literally and metaphorically) and have a polite and friendly attitude..? If yes, we'd like to meet you! We’…
Skills: Customer Service, Team Leadership, Staff Supervision, Payment Processing, Micros
Liverpool, England, United Kingdom · On-site
Staycity is an urban aparthotel brand, blending the freedom of apartment living with the quality and consistency of a hotel stay. With locations in top European cities like Dublin, London, Paris, and Edinburgh, we provid…
Skills: Housekeeping, Hygiene Standards, Adaptability, Attention To Detail, Operational Adherence
Liverpool, England, United Kingdom · On-site
RESPONSIBLE Stradivarius Responsible (Full Time) Reporting to: General Manager / Deputy Manager About the Role Are you passionate about fashion, people, and delivering meaningful customer experiences? As a Responsible at…
Skills: People Leadership, Emotional Intelligence, Customer Experience, Stock Management, Commercial Analysis
Liverpool, England, United Kingdom · On-site
$30k–$33k/yr
Victim Care Officer CJ Victim Care Merseyside Headquarters, Rose Hill Fixed Term Contract - Until 31/03/2027 Part-Time 32 hours per week Grade D - £30,333 - £32,613 (pro-rota) Please note: Staff currently in the internal…
Skills: Needs Assessment, Risk Evaluation, Crisis Management, Case Management, Conflict De-escalation
Liverpool, England, United Kingdom · On-site
$12/hr–$12/hr
At Grosvenor Casinos, we don’t just offer a place to work - we offer a place to belong. For decades, Grosvenor Casinos has been the leading name in UK casinos, known for iconic venues and unrivalled experiences. Ou…
Skills: Poker Dealing, Game Knowledge, Guest Experience, Pot Management, Professionalism
Liverpool, England, United Kingdom · Hybrid
Hearing Aid Audiologist - Liverpool We are one of the UK’s leading expert providers of private hearing healthcare, providing life changing hearing healthcare. We are looking for a Hearing Aid Audiologist (HCPC Qualified)…
Skills: Hearing Assessments, Audiometry, Sales, Customer Care, Patient Record Management
Liverpool, England, United Kingdom · On-site
Sector: Sporting Events Title of role: Event Volunteer Reporting to: Event Managers / On‑site Team Leads Direct reports: None Salary on offer: £25 / €30 (Visa gift card) Location / Office address: Exhibition Centre Liver…
Skills: Judging, Athlete Support, Stewarding, Event Operations, Crowd Management
Liverpool, England, United Kingdom · On-site
Sector: Sporting Events Title of role: Event Volunteer Reporting to: Event Managers / On‑site Team Leads Direct reports: None Salary on offer: £25 / €30 (Visa gift card) Location / Office address: Exhibition Centre Liver…
Skills: Judging, Athlete Support, Stewarding, Event Operations, Crowd Management
Liverpool, England, United Kingdom · On-site
Bank Imaging Administrator | Radiology | Liverpool | Private hospital | Flexible working hours | Zero hour contract | £12.76 per hour Spire Liverpool Hospital is recruiting an enthusiastic and motivated Administrator to …
Skills: Patient Administration, Appointment Booking, Customer Service, SAP, RIS
Liverpool, England, United Kingdom · Hybrid
AD Education UK is a growing network of leading creative education institutes in the UK. The group’s institutions are united around strong values and sharing a vision for creativity and innovation within creative media e…
Skills: Account Management, Lead Generation, Interpersonal Communication, Relationship Building, Organization
Liverpool, England, United Kingdom · On-site
We’re the feel-good fashion brand making style accessible and fun for over 55 years, on our website, mobile app and over 300 stores in the UK. By living our values - we play to win, customer obsessed, we are one an…
Skills: Customer Service, Omnichannel Sales, Visual Merchandising, Communication, Teamwork
Liverpool, England, United Kingdom · On-site
Description We are hiring for an Assistant Store Manager to join one of our exciting stores based at Liverpool Shopping Park, Edge Lane. There’s an established team in place, and you will be working directly with them to…
Skills: Leadership, Team Management, Customer Service, Fashion Retail, Communication
Liverpool, England, United Kingdom · Hybrid
$25k–$28k/yr
Job Title: Stock Condition Coordinator Contract Type: Permanent Salary: £24,841.47 Per Annum (£27,565.55 is achieved after 12 months successful performance in the role) Per Annum Working Hours: 35 hours per week Working …
Skills: Customer Contact, Scheduling, Record Keeping, Microsoft Excel, Microsoft Word
Liverpool, England, United Kingdom · On-site
TEAM MEMBER - BURGER KING, LIVERPOOL AIRPORT Fixed term contracts until end of September 2026! Pay Rate: £12.85 per hour + as a little incentive, you will earn an extra £1.20 per hour for hours worked between midnight an…
Skills: Customer Service, Food Preparation, Cash Handling, Payment Processing, Hygiene Standards
Chester, England, United Kingdom · Hybrid
If you’re looking for a career that will help you stand out, join HSBC, and fulfil your potential - whether you want a career that could take you to the top, or an exciting new direction, we offer opportunities, support …
Skills: Relationship Management, Corporate Banking, Business Banking, Commercial Banking Products, Credit Analysis
Liverpool, England, United Kingdom · On-site
Job Role: Cleaning Services Manager Working Hours: 45 hours per week (working 5 days out of 7) – shift times will vary in line with business needs and will include early starts and late finishes Salary: £35,000 per annum…
Skills: Cleaning Management, Facilities Management, Team Leadership, COSHH Compliance, Health & Safety
Liverpool, England, United Kingdom · On-site
BARISTA - STARBUCKS, LIVERPOOL AIRPORT Pay Rate: £12.85 per hour + as a little incentive, you will earn an extra £1.20 per hour for hours worked between midnight and 6 AM, bringing your rate of pay to £14.05 per hour. Ea…
Skills: Customer Service, Coffee Preparation, Collaboration, Hospitality, Communication
Liverpool, England, United Kingdom · On-site
Night Reception Team Leader - 30-37.5 hours per week £14.00 per hour Staycity is an urban aparthotel brand, blending the freedom of apartment living with the quality and consistency of a hotel stay. With locations in top…
Skills: Communication, Interpersonal Skills, Guest Relations, Team Leadership, Opera PMS
Liverpool, England, United Kingdom · On-site
$8/hr–$12/hr
SHIFTS YOU ARE APPLYING FOR: 5.50hrs p/w; Tue 12:00 - 18:00 Join Our Team This Summer! Join our store teams this summer and help us deliver an incredible experience for our customers. Contracts range from a few days up t…
Skills: Customer Service, Stock Management, Delivery Processing, Order Picking and Packing, Visual Merchandising
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Act as the first point of contact for customers to deliver an exceptional service experience and handle complex banking needs. Educate customers on digital platforms and raise awareness regarding fraud and financial vulnerability.
Candidates must possess excellent communication skills and a passion for customer service, though previous experience is not essential. Must be a UK resident over 18 with the right to work in the UK for at least 14 months.
As a Customer Service Consultant, you’ll provide an outstanding service we can all be proud of, educating our customers to enable them to use our digital platforms, giving them a choice of how they wish to bank with us. Our Customer Service Consultants actively raise fraud awareness protecting our customers and will identify and support those who are in potentially vulnerable situations or have more complex needs ensuring financial inclusion for all.
We’re looking for people who are passionate about delivering an outstanding customer experience, people who are ambitious and have a helpful personality. Previous Customer Service experience is helpful but is not essential. What we’re really interested in is someone who can hold a conversation and who has a genuine passion for going above and beyond for customers – everything else we can teach you!
At HSBC we’re passionate about coaching and developing our people, you’ll have access to our learning platform and the opportunity to develop yourself and your career further.
This is a full-time role that requires you to work 35 hours per week between the hours of Monday to Friday 09:00-17:00 and Saturday 09:00-13:30. (Not all our branches are open on a Saturday). Applications are open to UK Residents over the age of 18 currently with the valid right to work in the UK for a minimum of 14 months, we are unable to offer sponsorship for this role. This is a full-time position that requires you to work 35 hours per week. Please note if you are on a student visa that does not allow you to work 35 hours per week, unfortunately, we will not be able to progress your application.
There may be times when we may ask you to support other local branches within a reasonable distance to you with any additional costs reimbursed in line with HSBC Expenses Policy.
You’ll receive full training in-branch to get you up to speed with the specifics of your job role, the systems you will use, as well as the products and services that HSBC offer. Our Customer Service Consultant training course is 9 days in total split over 3 weeks. As our training is important, we require you to attend the whole course therefore you will be unable to take holidays during your training period.
We offer an attractive starting salary of £27,200 based on 35 hours per week, plus an annual discretionary performance bonus.
You’ll also receive:
Being open to different points of view is important for our business and the communities we serve. At HSBC, we’re dedicated to creating diverse and inclusive workplaces - no matter their gender, ethnicity, disability, religion, sexual orientation, socio-economic background or age. We are committed to removing barriers and ensuring careers at HSBC are inclusive and accessible for everyone to be at their best. We take pride in being a Disability Confident Leader and will offer an interview to people with disabilities, long term conditions or neurodivergent candidates who meet the minimum criteria for the role.
If you have a need that requires accommodations or changes during the recruitment process, please contact the Recruiter.
Opening up a world of opportunity for our customers, investors, ourselves and the planet. We're a financial services organisation that serves more than 40 million customers, ranging from individual savers and investors to some of the world’s biggest companies and governments. Our network covers 58 countries and territories, and we’re here to use our unique expertise, capabilities, breadth and perspectives to open up a world of opportunity for our customers. HSBC is listed on the London, Hong Kong, New York, and Bermuda stock exchanges. To view our social media terms and conditions please visit the following webpage: http://www.hsbc.com/social-TandCs
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There are currently 286 open customer service & support positions in Liverpool, United Kingdom listed on Clera. New openings are added daily as companies post roles.
Companies currently hiring include Whitbread, Costa Coffee, The Estée Lauder Companies Inc., Anchor Group Services, NEXT PLC, among others. Browse the listings above to see every active employer.
Yes — 35 of the 286 open customer service & support positions offer remote or hybrid work (8 remote, 27 hybrid).
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.
