Galderma is the emerging pure-play dermatology category leader, present in approximately 90 countries. We deliver an innovative, science-based portfolio of premium flagship brands and services that span the full spectrum…
Skills: Workday, HR Case Management, Microsoft Excel, Microsoft Word, Microsoft PowerPoint
(fluent English) Business Development Specialist (Poland)
Krakow, Lesser Poland Voivodeship, Poland · Remote OK
Mid level
Who are we? SupportYourApp is a global Intelligent Support-as-a-Service leader, partnering with tech companies in 30+ countries since 2010 to deliver secure customer and technical support. What if you had a chance to con…
Skills: B2B Sales, Account Management, Market Research, Data Analysis, CRM Systems
Join the global community that enhances and elevates the experience of the most prestigious luxury brands in the world! CXG, a leading customer experience agency servicing premium and luxury brands, is looking for missio…
Skills: Customer Experience Evaluation, Objective Feedback, Attention To Detail, Observation, Time Management
Farnell Farnell, an Avnet company, is a global high-service distributor of technology products, services and solutions for electronic system design, maintenance and repair. What you will be doing: Provide quote preparati…
Skills: Quote Preparation, Order Tracking, Backlog Processing, Invoicing, Discrepancy Resolution
Opis stanowiska (zewn.) Jesteśmy międzynarodową firmą handlową, której siłę stanowi kilkanaście tysięcy zaangażowanych pracowników. Tym, co nas wyróżnia, są nasze wspólne wartości: zaufanie, szacunek, przynależność, efek…
Opis firmy Nasi Red Bull Student Marketeers stanowią część najbardziej dynamicznego i wpływowego programu ambasadorów marki i produktu na świecie. Doskonale rozumieją grupę docelową Red Bulla i dbają o wizerunek marki or…
Opis firmy Jesteśmy innowacyjną firmą z branży handlu hurtowego, należącą do Grupy METRO. Działając wspólnie w globalnej sieci MAKRO/METRO Cash&Carry, zapewniamy najwyższej jakości towary oraz kompleksowe rozwiązania biz…
Your mission Administer and maintain the Salesforce platform, including user setup, roles, profiles,permissionsand security configurationsMonitor and manage data integrity, performing regular data audits,cleaningand migr…
Skills: Salesforce Administration, User Management, Sales Cloud, Service Cloud, Salesforce Flows
Krakow, Lesser Poland Voivodeship, Poland · Remote OK
Mid level
Your mission Administer and maintain the Salesforce platform, including user setup, roles, profiles,permissionsand security configurationsMonitor and manage data integrity, performing regular data audits,cleaningand migr…
Skills: Salesforce Administration, Sales Cloud, Service Cloud, User Management, Permission Sets
People Solutions Center Operations and Benefits Specialist with English & Spanish
Sign up with Clera and we'll reach out the moment a role actually fits you — no more spraying applications into the void.
Full-time
Competitive Compensation Package, Bonus Structure, Extended Benefit Package, Hybrid Work Culture, Personalized Career Path
Posted 62d ago
~40 hrs/week
Responsibilities
Manage employee inquiries and maintain accurate HR records and documentation within Workday and local systems. Administer employee benefits programs and leverage HR data to provide workforce metrics and operational insights.
Requirements
Requires proficiency in Workday, HR case management systems, and advanced Microsoft Office skills. Must have very good written and verbal communication skills in both English and Spanish.
Full job description
Galderma is the emerging pure-play dermatology category leader, present in approximately 90 countries. We deliver an innovative, science-based portfolio of premium flagship brands and services that span the full spectrum of the fast-growing dermatology market through Injectable Aesthetics, Dermatological Skincare and Therapeutic Dermatology. Since our foundation in 1981, we have dedicated our focus and passion to the human body's largest organ - the skin - meeting individual consumer and patient needs with superior outcomes in partnership with healthcare professionals. Because we understand that the skin, we are in shapes our lives, we are advancing dermatology for every skin story.
We look for people who focus on getting results, embrace learning and bring a positive energy. They must combine initiative with a sense of teamwork and collaboration. Above all, they must be passionate about doing something meaningful for consumers, patients, and the healthcare professionals we serve every day. We aim to empower each employee and promote their personal growth while ensuring business needs are met now and into the future. Across our company, we embrace diversity and respect the dignity, privacy, and personal rights of every employee.
At Galderma, we actively give our teams reasons to believe in our bold ambition to become the leading dermatology company in the world. With us, you have the ultimate opportunity to gain new and challenging work experiences and create an unparalleled, direct impact.
Job Title: People Solutions Center Operations and Benefits Specialist
Location: Krakow, Poland (Hybrid, 4 days a week from office)
Job Description:
As a People Solutions Center Operations and Benefits Specialist, you will manage employee inquiries, maintain accurate HR records, and prepare employment-related documentation in Workday and local systems. You will ensure timely, high-quality HR service delivery, compliance, and operational excellence, while leveraging HR data to provide insights on the workforce metrics, HR activities, efficiency and costs.
Key Responsibilities:
Act as the first point of contact for employee inquiries, providing timely and accurate support on HR processes, contracts, and lifecycle topics
Manage and resolve complex queries while routing specialized cases to appropriate teams when needed
Prepare and process employment contracts, addendums, and HR documentation in line with legal and internal policy requirements
Maintain accurate and up-to-date employee records in Workday and other HR systems, ensuring data integrity and compliance
Support HR data audits, reporting activities, and continuous improvement of procedures and work instructions
Administer and execute employee benefits programs, including health and retirement offerings
Contribute to improving HR processes, tools, and reporting capabilities through active participation in HR initiatives
Skills & Qualifications:
Proficiency in Workday and HR case management systems, with strong understanding of HR data and document workflows
Advanced Microsoft Office skills (Excel, Word, and PowerPoint)
Very good written and verbal communication skills in English and Spanish
Strong customer service mindset with excellent problem-solving and interpersonal skills
Ability to handle sensitive information with a high level of confidentiality and discretion
Highly organized with strong attention to detail and the ability to manage multiple priorities and deadlines
Experience working in a fast-paced, service-oriented environment
What we offer in return:
You will be working for an organization that embraces diversity & inclusion and believe we will deliver better outcomes by reflecting the perspectives of our diverse customer base.
You will receive a competitive compensation package with bonus structure and extended benefit package.
You will be able to work in a hybrid work culture.
You will participate in feedback loops, during which a personalized career path will be established.
You will be joining a growing company that believes in ownership from day one where everyone is empowered to grow and to take on accountability.
Next Steps:
If your application is successful and your profile is a match, we will invite you for a first virtual conversation with the recruiter.
The next step is a virtual conversation with the hiring manager and the extended team
The final step is with the local HRBP
Our people make a difference
At Galderma, you’ll work with people who are like you. And people that are different. We value what every member of our team brings. Professionalism, collaboration, and a friendly, supportive ethos is the perfect environment for people to thrive and excel in what they do.
#LI-Hybrid
Related keywords
WorkdayHR OperationsBenefits AdministrationDermatologyHR Data AuditEmployee LifecycleCase ManagementComplianceWorkforce MetricsHRBPEmployment ContractsData Integrity
Galderma is the leading company solely dedicated to skin and advancing the future of dermatology.
We deliver an innovative, science-based portfolio of sophisticated brands and services across Injectable Aesthetics, Dermatological Skincare and Therapeutic Dermatology. Through trusted partnerships with healthcare professionals, we ensure to meet individual consumer and patient needs with superior outcomes.
Offices: Zählerweg 10, Zug, 6300, CH · Avenida das Nações Unidas 14261, 4° Andar Torre A /Ala A – Condomínio WT Morumbi – Vila Gertrudes, São Paulo, SP 04730-090, BR · 13B Narabang Way, Belrose, New South Wales 2085, AU · 222 Huaihai Middle Rd, Room 3710, Lippo Plaza, Shanghai, Shanghai PRC, CN · 20, Avenue André Prothin, Tour Europlaza, Courbevoie, Ile-de-France 92400, FR
How many Customer Service & Support jobs are open in Krakow, Poland right now?
There are currently 388 open customer service & support positions in Krakow, Poland listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Customer Service & Support roles in Krakow, Poland?
Companies currently hiring include Aon, Brown Brothers Harriman, State Street, Accenture, Capgemini, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Customer Service & Support jobs in Krakow, Poland?
Yes — 215 of the 388 open customer service & support positions offer remote or hybrid work (32 remote, 183 hybrid).
How do I apply for Customer Service & Support jobs in Krakow, Poland?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.