Krakow, Lesser Poland Voivodeship, Poland · Remote OK
Senior$5.2B raised
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Krakow, Lesser Poland Voivodeship, Poland · Remote OK
Senior$5.2B raised
Are you passionate about Akamai Compute technologies and services? Does solving some of the Compute Support team's most difficult challenges interest you? Join our Compute Product Support Group! We address complex custom…
Skills: Cloud Support, Networking, DNS, Firewalls, Linux Administration
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Galderma is the emerging pure-play dermatology category leader, present in approximately 90 countries. We deliver an innovative, science-based portfolio of premium flagship brands and services that span the full spectrum…
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Full-time
high school
Medical Care, Life Insurance, Multisport/MyBenefit Card Co-financing, English Language Learning Platform, Jubilee Awards, Employee Support Program (Legal, Financial, and Psychological Counseling)
Posted 49d ago
Apply by Aug 1
~40 hrs/week
Polish
Responsibilities
The role involves handling return documents, providing email and telephone customer support, and managing document archiving. Additionally, the agent is responsible for preparing shipping documentation and entering data into the corporate IT system.
Requirements
Candidates should have a vocational or secondary education and demonstrate accuracy, diligence, and commitment. Previous experience working in a warehouse is welcomed but not mandatory.
Full job description
Company:
PLD FedEx Express Poland Sp. z o.o
Address:
ul. Krakowska 178B
Scheduled Weekly Hours:
40
Worker Type:
Regular
Posting Start Date
Posting Close Date:
31-lip-2026
Job Family:
FXE-EU: Operations Support Agent (ID)
Position Summary:
Agent ds. Wsparcia Operacji (k/m)
Miejsce pracy: Balice, ul. Krakowska 178b
Wymiar etatu: Pełny etat
Zakres obowiązków:
rozlicznie dokumentów zwrotnych
obsługa klienta mailowa oraz telefoniczna
dbanie o odpowiednią archiwizację dokumentów
przygotowywanie dokumentacji przewozowych
wprowadzanie danych do korporacyjnego systemu informatycznego
współpraca z oddziałem FedEx
obsługa Klientów w oddziale
Profil kandydata:
wykształcenie zawodowe/średnie
dokładność, sumienność i rzetelność w wykonywaniu obowiązków
odpowiedzialność i zaangażowanie
mile widziane doświadczenie w pracy na magazynie
Nasza oferta:
stabilne zatrudnienie w oparciu o umowę o pracę
atrakcyjny pakiet świadczeń pozapłacowych (opieka medyczna, ubezpieczenie na życie, dofinansowanie do karty Multisport/MyBenefit, platforma do nauki języka angielskiego)
nagrody jubileuszowe
Program Wsparcia Pracowników - bezpłatne i poufne doradztwo dla pracowników i ich najbliższych w kwestiach prawnych, finansowych i psychologicznych
dofinansowanie do nauki
wsparcie w działaniach rozwojowych
dodatkowe świadczenia socjalne (dofinansowanie do wakacji dzieci, świadczenia świąteczne)
FedEx was built on a philosophy that puts people first, one we take seriously. We are an equal opportunity employer and we are committed to a diverse and inclusive workforce in which we provide growth opportunities for all
Our Company FedEx Express is one of the world's largest express transportation companies and has consistently been selected as one of the top 10 World’s Most Admired Companies by "Fortune" magazine. Every day FedEx delivers for its customers with transportation and business solutions, serving more than 220 countries and territories around the globe. We can serve this global network due to our outstanding team of FedEx team members, who are tasked with making every FedEx experience outstanding. Our Philosophy The People-Service-Profit philosophy (P-S-P) describes the principles that govern every FedEx decision, policy or activity. FedEx takes care of our people; they, in turn, deliver the impeccable service demanded by our customers, who reward us with the profitability necessary to secure our future. The essential element in making the People-Service-Profit philosophy such a positive force for the company is where we close the circle, and return these profits back into the business, and invest back in our people. Our success in the industry is attributed to our people. Through our P-S-P philosophy, we have a work environment that encourages team members to be innovative in delivering the highest possible quality of service to our customers. We care for their well-being, and value their contributions to the company.
Our Culture Our culture is important for many reasons, and we intentionally bring it to life through our behaviors, actions and activities in every part of the world. The FedEx culture and values have been a cornerstone of our success and growth since we began in the early 1970’s. While other companies can copy our systems, infrastructure and processes, our culture makes us unique and is often a differentiating factor as we compete and grow in today’s global marketplace.
FedEx connects people and possibilities through our worldwide portfolio of shipping, transportation, e-commerce and digital supply chain services. For decades, we’ve been innovating to deliver more for you. Strengthening supply chains with our global network. Simplifying logistics. Enhancing tracking and visibility. And using data from every journey to make your experience better.
Our people are the foundation of our success, and FedEx has consistently ranked among the world’s most admired and trusted employers. We inspire our global workforce of more than 575,000 team members to remain absolutely, positively focused on safety, the highest ethical and professional standards, and the needs of their customers and communities.
Day one: 186 deliveries. Today: About 14.5 million.
Offices: 3650 Hacks Cross Rd, Memphis, TN 38125, US · Taurusavenue 111, Hoofddorp, North Holland 2132 LS, NL · 701 Waterford Way, Miami, Florida 33126, US
How many Customer Service & Support jobs are open in Krakow, Poland right now?
There are currently 388 open customer service & support positions in Krakow, Poland listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Customer Service & Support roles in Krakow, Poland?
Companies currently hiring include Aon, Brown Brothers Harriman, State Street, Accenture, Capgemini, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Customer Service & Support jobs in Krakow, Poland?
Yes — 215 of the 388 open customer service & support positions offer remote or hybrid work (32 remote, 183 hybrid).
How do I apply for Customer Service & Support jobs in Krakow, Poland?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.