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Other
401k, Company match, Bonus programs
Posted 2d ago
~40 hrs/week
Responsibilities
The Shuttle Driver is responsible for providing transportation to guests and creating a memorable first impression through exceptional service. They must also maintain the cleanliness of the shuttle and assist in keeping the hotel entrance area organized.
Requirements
Candidates must possess a valid driver's license with no infractions and at least one year of experience in a customer service role. The ability to work in a fast-paced environment and maintain a pleasant, helpful personality is essential.
Full job description
Pyramid Global Hospitality is a leading hospitality management company with a portfolio of more than 200 hotels and resorts and over 18,000 associates across the United States, Caribbean, and Europe. Our platform includes Benchmark Resorts & Hotels, a collection of distinctive independent properties; Axiom Hospitality, our European hotel management company; and PYRAMIDWORKS, which provides integrated workplace and facilities services. With corporate offices in Boston, The Woodlands, Texas, and London, Pyramid combines global scale with a hands-on approach focused on exceptional service, operational excellence, and long-term partnerships.
At Pyramid, our people are at the heart of everything we do. We are committed to creating an environment where associates are respected, supported, and empowered to grow their careers. Team members have the opportunity to collaborate directly with experienced leaders, take on meaningful stretch assignments, and gain exposure to a diverse portfolio of properties, brands, and markets. Whether you are beginning your hospitality career or bringing years of experience, you'll find opportunities to learn, develop, and make an impact.
Our commitment to associates, guests, owners, and the communities we serve has helped make Pyramid and our properties among the most recognized in hospitality. From being named among the best places to work by respected publications such as USA Today, The Boston Globe, and The Houston Chronicle to earning top travel accolades from Travel + Leisure, Condé Nast Traveler, Forbes Travel Guide, and U.S. News & World Report, these recognitions reflect the culture, service excellence, and commitment to people that define the Pyramid experience.
About our property:
At the Doubletree by Hilton Jacksonville Airport we pride ourselves on being the best employer in the area. What sets us apart? Our culture, full benefit plans, including 401k with a company match and our lucrative bonus programs, to name a few. We are looking for talented people who have a genuine passion for service. Our Core Values involve personal development, people, and a desire for wanting them to succeed. We believe each member of our team has a key part to play in our delivery of outstanding service and memorable experiences for each guest. We want a hotel that people want to come to, not through. Find out today what a career with Pyramid Hotel Group at the Doubletree by Hilton Jacksonville Airport can mean for you!
What you will have an opportunity to do:
We are looking for a highly motivated individuals to join our Guest Services team as a hotel Shuttle Driver. The ideal candidate uses their engaging personality to create a memorable first impression for our guests as they arrive for the first time and throughout their stay. In offering a warm welcome to our hotel/resort, the Shuttle Driver assists guests by providing them transportation as requested in the local area. They will serve as source of knowledge for the guest for everything about the hotel, its amenities, and the local area.
If you are a person who enjoys engaging with people from all over the world and making meaningful connections, as well as taking steps to “WOW” people, we want you! This is a tremendous opportunity for a driven person to grow a career in hospitality with a world-class property.
Your Role:
Provide exceptional customer service by being engaging and taking sincere interest
Interacts with all guests. The Shuttle Driver will welcome all guests to his vehicle, opening doors as needed and assisting with any bags.
You will be knowledgeable of the local area and the traffic patterns and directions to commonly visited attractions/restaurants
You will offer up recommendations of other areas of interest
You will maintain the cleanliness and operation of the shuttle, reporting any problems that need attention to the manager
You will assist guests in securing other forms of transportation as needed
You will be working together with other attendants to ensure each guest has a personalized experience and will “dive" to open the door for all guests.
Assist lobby attendant in keeping entrance area clean and organized
"Be the difference" with all guest and employees and do more than just “the norm".
What are we looking for?
At least one year in a customer service role with high guest interaction
Hospitality industry experience is a plus.
Valid Drivers License with no infractions
Ability to solve problems when they arise.
Ability to work in a team environment is a must.
Pleasant and helpful personality.
Must be able to work a full shift standing and running to retrieve cars
A strong desire to make an impact on other people
An outgoing and engaging personality
Excellent verbal communication skills
Ability to work in a fast-paced setting
Must be available to work various shifts including weekends and holidays
Compensation:
$14.00
-
$14.00
Pyramid Global Hospitality is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years & depth of experience, certifications and specific office location. This may differ in other locations due to cost of labor considerations.
Pyramid Global Hospitality (“Pyramid”) is a leading hotel management company, operating in the US, Caribbean, and Western Europe. With portfolio revenues exceeding $3 billion, Pyramid manages 220 hotels, resorts, and conference centers, both branded and independent. The firm maintains offices in Boston (Headquarters), Cincinnati, Houston, and London. Additional information about Pyramid can be found at www.pyramidglobal.com
In 2021, Pyramid partnered with Benchmark Resorts and Hotels to add an additional 59 Managed or Asset Managed Resorts and over 10,000 additional team members. The two companies share the same company culture, values and philosophies. We are growing and Opportunities abound!
What really sets us apart from its competitors is our reputation as an employer. Professional growth is not just possible throughout the company but planned and encouraged. The Leadership Team at Pyramid consider team member development its first priority, understanding that success is only achieved in a workplace where every contributor is respected and recognized. This is why we deliver superior results.
There is opportunity to work directly with senior leaders, experience stretch assignments and learn hospitality management from industry giants. You will come to know a distinctive people centric culture that is at the core of all we do. The decisions we make and the paths we take are bound by a commitment to our Owners, Associates, Customers and the Communities where we work. We attract the most talented associates in the industry, and actively encourage candidates with a “hospitality spirit” who may be thinking about a career change to join our team.
Offices: Boston, MA 02109, US
HospitalityAsset ManagementProject ManagementProperty ManagementHotels & ResortsHotel and travel accommodation
How many Customer Service & Support jobs are open in Jacksonville, FL right now?
There are currently 3,716 open customer service & support positions in Jacksonville, FL listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Customer Service & Support roles in Jacksonville, FL?
Companies currently hiring include Lowe's Companies, Inc., Domino's, UF Health, Circle K, H&R Block, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Customer Service & Support jobs in Jacksonville, FL?
Yes — 256 of the 3716 open customer service & support positions offer remote or hybrid work (129 remote, 127 hybrid).
How do I apply for Customer Service & Support jobs in Jacksonville, FL?
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