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Customer Service & Support Jobs in Itasca, IL (Now Hiring) — 77 open

DSV - Global Transport and Logistics logoDSV - Global Transport and Logistics

Freight Forwarder, Air Import, Gateway

Itasca, Illinois, United States · On-site

$22/hr–$30/hr

Mid level$6.4B raised

DSV - Global transport and logistics In 1976, ten independent hauliers joined forces and founded DSV in Denmark. Since then, DSV has evolved to become the world's 3rd largest supplier of global solutions within transport…

Skills: Air Freight Logistics, Customs Clearance, Organizational Skills, Time Management, Communication

DSV - Global Transport and Logistics logoDSV - Global Transport and Logistics

Freight Forwarder, Ocean Export

Itasca, Illinois, United States · On-site

$22/hr–$30/hr

Mid level$6.4B raised

DSV - Global transport and logistics In 1976, ten independent hauliers joined forces and founded DSV in Denmark. Since then, DSV has evolved to become the world's 3rd largest supplier of global solutions within transport…

Skills: Ocean Export, Logistics Management, Customs Clearance, Export Regulations, Problem Solving

American Residential Services logoAmerican Residential Services

Plumbing Repair Specialist- Itasca, IL

Itasca, Illinois, United States · On-site

Mid level

Company NameARS-Rescue Rooter Overview Only the best of the best work for the largest and fastest-growing leader in residential services: ARS-Rescue Rooter®. Unique to our field, we provide plumbing, heating, and air con…

Skills: Sales, Lead generation, Customer service, Plumbing repair, Technical skill

Allied Universal logoAllied Universal

Security Officer - Part Time

Itasca, Illinois, United States · On-site

Entry level$9.0B raised

Overview Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace…

Skills: Customer service, Access control, Security monitoring, Incident response, Communication

DSV - Global Transport and Logistics logoDSV - Global Transport and Logistics

Freight Forwarder, Ocean Import

Itasca, Illinois, United States · On-site

$22/hr–$26/hr

Mid level$6.4B raised

DSV – Global Transport and Logistics At DSV, our purpose is to keep customers’ supply chains flowing and enable the business of our customers by ensuring reliable and efficient transport and logistics services through st…

Skills: Freight forwarding, Ocean import, Customer service, Logistics, Supply chain management

IFS logoIFS

Customer Success Manager, Aerospace & Defense | Manufacturing

Itasca, Illinois, United States · Hybrid

$125k–$140k/yr

Senior$3.4B raised

Company Description IFS is a billion-dollar revenue company with 7000+ employees on all continents. Our leading AI technology is the backbone of our award-winning enterprise software solutions, enabling our customers to …

Skills: Customer Success Management, Aerospace & Defense Industry Knowledge, Project Delivery, Relationship Management, Value Realization

DSV - Global Transport and Logistics logoDSV - Global Transport and Logistics

Business Development Manager, Road US

Itasca, Illinois, United States · On-site

$55k–$70k/yr

Mid level$6.4B raised

DSV – Global Transport and Logistics At DSV, our purpose is to keep customers’ supply chains flowing and enable the business of our customers by ensuring reliable and efficient transport and logistics services through st…

Skills: Business Development, Consultative Selling, Relationship Management, Pipeline Management, CRM Proficiency

American Residential Services logoAmerican Residential Services

General Manager

Itasca, Illinois, United States · On-site

Senior+

Company NameARS-Rescue Rooter Overview American Residential Services is the largest provider of residential services in the US, employing more than 7000 professionals across the country. ARS has been serving its customer…

Skills: Profit And Loss Management, Business Forecasting, Budgeting, Recruiting, Financial Analysis

AIT Worldwide Logistics logoAIT Worldwide Logistics

Customer Service Representative I

Itasca, Illinois, United States · On-site

$16/hr–$22/hr

Entry level

Introduction Join us at AIT, where we believe every day presents an opportunity to make a global impact! We’re problem solvers, driven by our curiosity and creativity, in endless pursuit of solutions for our customers. T…

Skills: Customer Service, Troubleshooting, Microsoft Office Suite, Transportation Management System (TMS), AS400

DSV - Global Transport and Logistics logoDSV - Global Transport and Logistics

Freight Forwarder, Air Import

Itasca, Illinois, United States · On-site

$22/hr–$26/hr

Mid level$6.4B raised

DSV – Global Transport and Logistics At DSV, our purpose is to keep customers’ supply chains flowing and enable the business of our customers by ensuring reliable and efficient transport and logistics services through st…

Skills: Air Freight Logistics, Customs Clearance, Trade Law Compliance, Shipment Tracking, Customer Service

Boar's Head Brand logoBoar's Head Brand

Warehouse Associate

Itasca, Illinois, United States · On-site

Mid level

Hiring Company: Delicatessen Services Co., LLC Overview:The Warehouse Associate plays a key role in maintaining existing customer relationships and is responsible for entry-level warehouse operations and in-store activit…

Skills: Inventory Management, Customer Service, Order Picking and Packing, Food Safety, Sanitation

AIT Worldwide Logistics logoAIT Worldwide Logistics

Account Manager I - Universal

Itasca, Illinois, United States · On-site

$54k–$81k/yr

Entry level

Introduction Join us at AIT, where we believe every day presents an opportunity to make a global impact! We’re problem solvers, driven by our curiosity and creativity, in endless pursuit of solutions for our customers. T…

Skills: Revenue Growth, Customer Retention, Microsoft Office Suite, Transportation Management System (TMS), Verbal Communication

AIT Worldwide Logistics logoAIT Worldwide Logistics

Customer Service Representative I

Itasca, Illinois, United States · On-site

$18/hr–$26/hr

Entry level

Introduction Join us at AIT, where we believe every day presents an opportunity to make a global impact! We’re problem solvers, driven by our curiosity and creativity, in endless pursuit of solutions for our customers. T…

Skills: Customer Service, Troubleshooting, Microsoft Office Suite, Transportation Management System (TMS), AS400

The Guitar Center Company logoThe Guitar Center Company

PT Senior Sales Associate Store 3202

Itasca, Illinois, United States · On-site

$15/hr–$16/hr

Mid level$383M raised

The purpose of this job is to consistently achieve individual sales goals to support the store's sales and profit objectives, provide superior customer service, and take on other senior-level responsibilities within a st…

Skills: Sales Presentations, Customer Service, Networking, Merchandising, Musical Instrument Knowledge

AIT Worldwide Logistics logoAIT Worldwide Logistics

Carrier Sales Representative II

Itasca, Illinois, United States · On-site

$21/hr–$29/hr

Mid level

Introduction Join us at AIT, where we believe every day presents an opportunity to make a global impact! We’re problem solvers, driven by our curiosity and creativity, in endless pursuit of solutions for our customers. T…

Skills: Carrier Procurement, Relationship Management, Rate Negotiation, Sourcing, Capacity Planning

AIT Worldwide Logistics logoAIT Worldwide Logistics

Account Management Supervisor

Itasca, Illinois, United States · On-site

$80k–$121k/yr

Mid level

IntroductionJoin us at AIT, where we believe every day presents an opportunity to make a global impact!We’re problem solvers, driven by our curiosity and creativity, in endless pursuit of solutions for our customers. Tog…

Skills: Performance Management, Professional Development, Coaching, Customer Relationship Management (CRM), Transportation Management Systems (TMS)

AIT Worldwide Logistics logoAIT Worldwide Logistics

Brokerage Operations Representative II

Itasca, Illinois, United States · On-site

$20/hr–$29/hr

Mid level

IntroductionJoin us at AIT, where we believe every day presents an opportunity to make a global impact!We’re problem solvers, driven by our curiosity and creativity, in endless pursuit of solutions for our customers. Tog…

Skills: Carrier Sourcing, Relationship Management, Freight Booking, Tracking and Tracing, Problem Solving

Canon USA logoCanon USA

Customer Communications Representative I

Itasca, Illinois, United States · Hybrid

$17/hr–$21/hr

Entry level

About the RoleResponsible for ensuring all service calls are answered and entered into company systems in a timely and accurate manner. Responsible for providing the best possible customer service to internal as well as …

Skills: Verbal Communication, Written Communication, MS Office, Attention To Detail, Organization

Heritage Grocers Group logoHeritage Grocers Group

Dist Trnr Bakery TFM

Itasca, Illinois, United States · On-site

$73k–$75k/yr

Senior

At Tony's Fresh Markets, how we work is defined by shared values that include absolute integrity, respect, and collaboration. However, it's more than that; it's smart and highly driven people united in purpose to serve o…

Skills: Bakery Operations, Merchandising, Team Leadership, Training and Coaching, Inventory Management

Sotera Health Company logoSotera Health Company

Study Director I

Itasca, Illinois, United States · On-site

$22/hr–$34/hr

Mid level$3.8B raised

The name Sotera Health was inspired by Soteria, the Greek goddess of safety, and reflects the Company’s unwavering commitment to its mission, Safeguarding Global Health®. Sotera Health Company is a leading global provide…

Skills: Study Coordination, Technical Writing, Data Analysis, Customer Relationship Management, Good Documentation Practice

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Showing 1–20 of 77

DSV - Global Transport and Logistics logo

Freight Forwarder, Air Import, Gateway

DSV - Global Transport and Logistics

Itasca, Illinois, United States • On-site

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Mid level

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  • $22/hr–$30/hr
  • Full-time
  • Posted 1d ago
  • Apply by Oct 1
  • ~40 hrs/week

Responsibilities

Manage the timely importation of goods by air, including coordinating customs clearance and final delivery. Communicate with airlines, customs agents, and trucking companies while providing shipment updates to customers.

Requirements

Prior experience in freight forwarding or logistics, specifically with air imports, is highly desirable. Proficiency in English and Microsoft Office is required, along with knowledge of trade laws and customs regulations.

Full job description

DSV - Global transport and logistics
In 1976, ten independent hauliers joined forces and founded DSV in Denmark. Since then, DSV has evolved to become the world's 3rd largest supplier of global solutions within transport and logistics. Today, we add value to our customers' entire supply chain by transporting, storing, packaging, re-packaging, processing and clearing all types of goods. We work every day from our many offices in more than 80 countries to ensure a steady supply of goods to production lines, outlets, stores and consumers all over the world. Our reach is global yet our presence is local and close to our customers.  Read more at www.dsv.com 

Location: USA - Itasca, N Arlington Heights Rd Itasca, IL

Division: Air & Sea 
Job Posting Title: Freight Forwarder, Air Import, Gateway 
Time Type: Full Time

Summary

Freight Forwarder Air Import is responsible for ensuring the timely and efficient importation of goods by air, including customs clearance and delivery to the final destination. This role involves coordinating with multiple parties, including airlines, customs agents, and trucking companies, and requires strong organizational and communication skills.

 

Duties and Responsibilities

  • Manage the importation of goods by air, including customs clearance and delivery to the final destination
  • Communicate with airlines, customs agents, and trucking companies to ensure timely delivery of goods
  • Track shipments and provide updates to customers as needed
  • Prepare and submit required documentation for customs clearance, including commercial invoices, bills of lading, and other relevant paperwork
  • Ensure compliance with all relevant regulations and laws, including customs regulations and trade laws
  • Manage relationships with customers and provide exceptional customer service

 

Educational background / Work experience

  • Prior experience in freight forwarding, logistics, or a related field is preferred
  • Experience in air imports is highly desirable

 

Skills & Competencies

Mathematical Skills

  • Ability to perform basic mathematical calculations, such as calculating costs and rates

 

Other Skills

  • Excellent organizational and time management skills
  • Strong communication and interpersonal skills
  • Attention to detail and accuracy
  • Ability to work well under pressure and in a fast-paced environment

 

Function / Market & Industry Knowledge / Business Acumen / Processes

  • Knowledge of air freight logistics and customs regulations
  • Understanding of trade laws and regulations

 

Language skills

  • Fluency in English is required
  • Knowledge of additional languages is a plus

 

Computer Literacy

  • Proficiency in Microsoft Office Suite
  • Experience with logistics software and systems is preferred

 

At Will Employment

DSV Air & Sea Inc. employees are hired for an undefined period of time as “at will” employees. This means that an employee may be terminated for any reason, or no reason at all, at any time, provided the discharge does not violate any law. Additionally, each employee has the right to terminate his/her employment at any time. Except if employed in Montana, where termination requires just cause.

For this position, the expected base pay range is $22.50- $30.50 / Hourly. . Actual compensation will be determined based on job-related factors such as relevant experience, skills, education, certifications, and geographic location, in accordance with applicable laws and company policy.

 

Information regarding DSV’s benefits offerings, including eligibility, coverage options, and plan details, is available through the DSV Benefits Showcase. Benefits, programs, and eligibility may vary by location and division in accordance with applicable state and local laws.

 

DSV is an equal employment opportunity employer. Candidates are considered for employment without regard to race, creed, color, national origin, age, sex, religion, ancestry, disability, veteran status, marital status, gender identity, sexual orientation, national origin, or any other characteristic protected by applicable federal, state or local law. If you require special assistance or accommodation while seeking employment with DSV, please contact Human Resources at [email protected]. If you are interested in learning the status of your application, please note you will be contacted directly by the appropriate human resources contact person if you are selected for further consideration. DSV reserves the right to defer or close a vacancy at any time.

 

DSV – Global transport and logistics

Working at DSV means playing in a different league.

As a global leader in transport and logistics, we have been on an extraordinary journey of growth. Let’s grow together as we continue to innovate, digitalise and build on our achievements.

With close to 150,000 colleagues in over 90 countries, we work every day to offer solid services and meet our customers’ needs and help them achieve their goals. We know that the best way to achieve this is by bringing in new talent, fresh perspectives and ambitious individuals like you. 

At DSV, performance is in our DNA. We don’t just work – we aim to shape the future of logistics. This ambition fuels a dynamic environment built on collaboration with world-class team players, accountability and action. We value inclusivity, embrace different cultures and respect the dignity and rights of every individual. If you want to make an impact, be trusted by customers and grow your career in a forward-thinking company – this is the place to be.

Start here. Go anywhere

Visit https://www.dsv.com/" target="_blank" rel="noopener noreferrer nofollow">dsv.com and follow us on LinkedIn and Facebook.

Related keywords

Freight ForwardingAir ImportCustoms ClearanceBill Of LadingCommercial InvoicesTrade LawsSupply ChainLogisticsAir FreightGateway OperationsImportationTransport

About DSV - Global Transport and Logistics

LinkedInVisit site
Industry
Transportation, Logistics, Supply Chain and Storage
Company size
10,001+ employees
Founded
1976
Headquarters
Hedehusene
LinkedIn followers
1,424,874
Total funding
$6.4B

At DSV, we keep supply chains flowing in a world of change. We provide and manage supply chain solutions for thousands of companies every day – from small family-run businesses to large global corporations. Our reach is global, yet our presence is local and close to our customers. Close to 150,000 employees in over 90 countries work passionately to deliver great customer experiences and high-quality services. We aspire to lead the way towards a more sustainable future for our industry and are committed to trading on nature’s terms. DSV is a dynamic organisation that fosters inclusivity and diversity. We conduct our business with integrity, respecting different cultures and the dignity and rights of individuals. Read more at www.dsv.com.

Offices: Hovedgaden 630, Hedehusene, 2640, DK

Global transport and logisticsAir freightSea freightRoad transportRail freightSpecial project transportContract logisticsWarehousingSupply chainHealthcare logistics
View all jobs at DSV - Global Transport and Logistics

Frequently asked questions

How many Customer Service & Support jobs are open in Itasca, IL right now?

There are currently 77 open customer service & support positions in Itasca, IL listed on Clera. New openings are added daily as companies post roles.

Which companies are hiring for Customer Service & Support roles in Itasca, IL?

Companies currently hiring include DSV - Global Transport and Logistics, Itasca Bank & Trust Co., AIT Worldwide Logistics, American Residential Services, Canon USA, among others. Browse the listings above to see every active employer.

Are there remote or hybrid Customer Service & Support jobs in Itasca, IL?

Yes — 11 of the 77 open customer service & support positions offer remote or hybrid work (0 remote, 11 hybrid).

How do I apply for Customer Service & Support jobs in Itasca, IL?

Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.

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