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Customer Service & Support Jobs in Ipswich, United Kingdom (Now Hiring) — 54 open

Sanctuary logoSanctuary

Housing Officer

Ipswich, England, United Kingdom · Hybrid

Mid level

Inclusion is one of our core values. Our goal is to be a diverse, inclusive organisation where our people thrive and meet our customers’ needs with fairness and empathy. We know having a range of ideas and opinions makes…

Skills: Housing Management, Tenancy Management, Resident Management, Problem Analysis, Negotiation

Greene King Brewery logoGreene King Brewery

Bar & Waiting Staff

Ipswich, England, United Kingdom · On-site

Entry level

Company Description Join us at Hungry Horse, where the drinks are always flowing and the plates are piled high, our pubs bring families and friends together. From footy days to family time, a swift drink after work, to a…

Skills: Customer Service, Drink Preparation, Food Serving, Attention To Detail, Teamwork

Gallagher Bassett logoGallagher Bassett

Pensions Associate

Ipswich, England, United Kingdom · Hybrid

Senior

Introduction At Gallagher Benefit Services, you’re a trusted partner to organizations navigating some of their most important people decisions. We help clients build better workplaces, where people feel supported, …

Skills: Pension Scheme Administration, Defined Benefit Pensions, Defined Contribution Pensions, Hybrid Pensions, Manual Calculations

Radius logoRadius

Sales Executive

Ipswich, England, United Kingdom · On-site

Entry level

Company Description We’re an ambitious, forward-thinking global business who build transformative solutions for our customers to deliver best-in-class sustainable mobility, connectivity and technology solutions. We suppo…

Skills: Communication Skills, Telephone Manner, Sales, Target Orientation, Microsoft Office

Entain logoEntain

Retail Customer Service

Ipswich, England, United Kingdom · On-site

Entry level$1.3B raised

Company Description There's nothing like a career at Entain. We're a leading, global sports betting and gaming company and we're upping the excitement and increasing player safety. We're a FTSE company with iconic brands…

Skills: Customer Service, Cash Handling, Problem Solving, Payment Transactions, Complaint Handling

Entain logoEntain

Retail Customer Service

Ipswich, England, United Kingdom · On-site

Entry level$1.3B raised

Company Description There's nothing like a career at Entain. We're a leading, global sports betting and gaming company and we're upping the excitement and increasing player safety. We're a FTSE company with iconic brands…

Skills: Customer Service, Cash Handling, Problem Solving, Complaint Handling, Payment Transactions

Entain logoEntain

Retail Customer Service

Ipswich, England, United Kingdom · On-site

Entry level$1.3B raised

Company Description There's nothing like a career at Entain. We're a leading, global sports betting and gaming company and we're upping the excitement and increasing player safety. We're a FTSE company with iconic brands…

Skills: Customer Service, Cash Handling, Payment Transactions, Problem Solving, Complaint Handling

Santander logoSantander

Customer Experience Advisor | S1 | Retail Banking | Ipswich |

Ipswich, England, United Kingdom · On-site

$25k–$32k/yr

Entry level

Customer Experience Advisor | S1 | Retail Banking | Ipswich | Country: United Kingdom IT STARTS HERE Santander (www.santander.com) is evolving from a global, high-impact brand into a technology-driven organisation, and o…

Skills: Customer Service, Telephony, Problem Solving, Communication, Teamwork

WHSmith logoWHSmith

Sales Assistant - 15 hours, weekdays

Ipswich, England, United Kingdom · On-site

Entry level

Role details: 15 hour contract. 5 set working days Mon-Fri. Must be available for 8am opens/5pm closes based on sickness/holiday. As a Sales Assistant you’ll provide exceptional customer service and work independen…

Skills: Customer Service, Stock Replenishment, Visual Merchandising, Communication, Teamwork

Gallagher Bassett logoGallagher Bassett

Commercial Account Executive

Ipswich, England, United Kingdom · On-site

Senior

Introduction Welcome to Gallagher - a global community of people who bring bold ideas, deep expertise, and a shared commitment to doing what’s right. We help clients navigate complexity with confidence by empowerin…

Skills: Client Relationship Management, Insurance Broking, Risk Management, New Business Development, Policy Management

Suffolk County Council logoSuffolk County Council

Administrative Assistant - Public Protection

Ipswich, England, United Kingdom · Hybrid

$28k–$31k/yr

Mid level

Babergh and Mid Suffolk District CouncilsAddress: Endeavour House, 8 Russell Road, Ipswich, Suffolk IP1 2BXSalary: £27,694-£31,022 per annum (pro rata)Hours: Part Time - 18.5 hours per weekContract: Permanent Join our te…

Skills: Administrative Support, Customer Service, Written Communication, Verbal Communication, IT Systems

Three UK logoThree UK

Retail Customer Advisor (Ipswich) - 37.5 hours

Ipswich, England, United Kingdom · On-site

Entry level

Company Description Three Retail Customer Advisor Location: 41 Tavern Street, Ipswich, United Kingdom, IP1 3AG Salary: £13.72 per hour + an on-target bonus of 15%, paid out monthly based on your store's performance Worki…

Skills: Customer Service, Sales, Problem Solving, Team Collaboration, Customer Engagement

Howden Ireland logoHowden Ireland

Commercial Account Handler

Ipswich, England, United Kingdom · Hybrid

Mid level

Who are we? Howden is a global insurance group with employee ownership at its heart. Together, we have pushed the boundaries of insurance. We are united by a shared passion and no-limits mindset, and our strength lies in…

Skills: Client Relationship Management, Attention To Detail, Compliance Standards, Data Processing, Stakeholder Management

Whitbread logoWhitbread

Ground Floor - Team Member

Ipswich, England, United Kingdom · On-site

Entry level$189M raised

We're currently recruiting in our Ipswich North Premier Inn. Working 15 hours per week, paying up to £13.06 per hour. Ground Floor - Team Member – Ipswich North Premier Inn Come and be a Front of House Team M…

Skills: Customer Service, Front Of House, Hospitality, Communication, Food And Beverage Service

Whitbread logoWhitbread

Reception - Team Member

Ipswich, England, United Kingdom · On-site

Entry level$189M raised

We're currently recruiting in our Ipswich Chantry Park Premier Inn Working 16 hours per week, paying up to £13.06 per hour. Receptionist – Ipswich (Chantry Park) Premier Inn Come and be a Receptionist at Prem…

Skills: Customer Service, Guest Relations, Reception Management, Communication Skills, Teamwork

Howden Ireland logoHowden Ireland

Commercial Account Handler

Ipswich, England, United Kingdom · Hybrid

Mid level

Who are we? Howden is a global insurance group with employee ownership at its heart. Together, we have pushed the boundaries of insurance. We are united by a shared passion and no-limits mindset, and our strength lies in…

Skills: Client Relationship Management, Attention To Detail, Compliance Standards, Data Processing, Stakeholder Management

Spicerhaart logoSpicerhaart

Trainee Estate Agent

Ipswich, England, United Kingdom · On-site

Entry level

We’re on the hunt for a dynamic, driven, and customer-obsessed Sales Adviser to join our high-energy team. If you thrive on meeting new people, love the thrill of closing deals, and are passionate about building relation…

Skills: Sales, Canvassing, Prospecting, Customer Service, Lead Generation

Spicerhaart logoSpicerhaart

Trainee Estate Agent

Ipswich, England, United Kingdom · On-site

Entry level

Overview We’re on the hunt for a dynamic, driven, and customer-obsessed Sales Adviser to join our high-energy team. If you thrive on meeting new people, love the thrill of closing deals, and are passionate about building…

Skills: Sales, Canvassing, Prospecting, Customer Service, Lead Generation

WTW logoWTW

Account Handler - Real Estate Practice

Ipswich, England, United Kingdom · Hybrid

Mid level

Account Handler - Real Estate Practice This is an excellent opportunity to join our Real Estate team as an Account Executive (Hybrid work style) based in our Ipswich office. In this role, you will be responsible for prov…

Skills: Client Service, Communication, Negotiation, Influencing, Microsoft Excel

Audika Group logoAudika Group

Hearing Aid Audiologist - Ipswich

Ipswich, England, United Kingdom · On-site

Mid level

Hearing Aid Audiologist - Ipswich We are looking for a Hearing Aid Audiologist (HCPC Qualified) this role will be based in our Ipswich hearing centre You will have the support of a designated diary coordinator and suppor…

Skills: Hearing Assessments, Audiometry, Sales, Customer Care, CMS Systems

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Showing 1–20 of 54

Sanctuary logo

Housing Officer

Sanctuary

Ipswich, England, United Kingdom • Hybrid

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Mid levelHybrid · 1 day in office

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  • Temporary
  • high school
  • 25-30 Days Annual Leave, Public Holidays, Pension Scheme, Life Assurance, Employee Advice Service, Counselling
  • Posted 1d ago
  • Apply by Jul 12
  • ~38 hrs/week

Responsibilities

Ensure properties are safe and attractive while managing tenancies to ensure they are conducted satisfactorily. Build key relationships between the housing association and tenants to resolve problems and improve services.

Requirements

Requires recent experience in a similar housing role and a full valid driving licence for travel. Candidates must possess literacy and numeracy skills equivalent to GCSE English and Maths.

Full job description

Inclusion is one of our core values. Our goal is to be a diverse, inclusive organisation where our people thrive and meet our customers’ needs with fairness and empathy. We know having a range of ideas and opinions makes a difference. We encourage and welcome applications from people from diverse backgrounds to support this mission. We will make adjustments throughout your application process, in line with Sanctuary’s commitment to our Disability Confident employer status.

 

Housing Officer

 

Ipswich

 

£34,235 per year Plus car allowance (pro rata)

 

37.5 hours per week – Monday to Friday, 9am to 5pm

 

Temporary position for up to 6 months

 

We have an opportunity for a Housing Officer to join our Housing team based in Ipswich. This will involve making sure that our properties are safe and attractive places to live and ensuring that tenancies are being conducted in a satisfactory way. This is a varied opportunity that will see you managing a range of situations and helping to build key relationships between Sanctuary Housing and our tenants, while consistently working in a professional manner to resolve problems and improve services.

 

This role will require attendance at the Ipswich office for one day per week, with the remaining time spent delivering services within the community. This post will cover Clacton and the surrounding area.

 

The role of Housing Officer will include:

  • Meeting all legislative and regulatory requirements for housing management activities, ensuring the provision of quality and safe homes for Sanctuary Housing Services' current and future customers and to minimise potential risks
  • Providing effective tenancy and resident management in line with the prescribed internal policies and good practices to build community cohesion
  • Delivering a high quality housing management service that meets the needs and expectations of current and future residents and the wider community in line with Sanctuary Housing Services' business plan
  • Developing, building and maintaining relationships with current and future customers and other key internal and external stakeholders to ensure the effective management of housing management services, identifying any shortfalls in service delivery and ensure these are acted upon
  • Updating and maintaining all manual and computerised records in an accurate and timely manner to ensure compliance with the Group’s Record Management and Data Protection policies
  • Ensuring the effective management of complaints in line with policy, focussing on first contact resolution and the identification of future learning opportunities to achieve customer service excellence
  • Supporting the service charge setting and scheme accounts production processes. Including ensuring that customer queries are investigated and responded to in a timely manner

 

Skills and experiences:

  • Literacy and numeracy equivalent to passes in GCSE English and Maths
  • Recent experience of undertaking a similar role
  • Proven experience of analysing and diagnosing problems and implementing solutions
  • Good negotiation and presentation skills
  • Travel is a requirement of the role, therefore a full valid driving licence is essential

 

Why work for us?

We are a not-for-profit housing association, and own and manage around 125,000 homes. We foster a diverse and inclusive culture, and nurture and reward talent. Our customers are at the heart of all we do, and colleagues help make a real difference to people’s lives.

 

Our Benefits    

As part of our commitment to making Sanctuary a great place to work, where your wellbeing is of genuine importance, we have developed an attractive employment package. The package recognises your contribution, supports your physical, mental and financial health and gives you the flexibility to tailor your employee benefits by offering:

  • 25 days annual leave (rising to a maximum of 30 days) plus public holidays (pro rata)
  • A pension scheme with employer contributions from Sanctuary
  • Life Assurance
  • Employee Advice Service including counselling
  • Cycle to Work scheme
  • Voluntary health plans  
  • Employee discounts
  • Wellbeing support and tools
  • Employee recognition scheme
  • Staff Networks, with a shared interest in inclusion, and who provide invaluable support to colleagues
  • Role salary is £34,235 (pro rata)

 

View the job profile (if the link is unavailable please visit the Sanctuary careers website)

 

Closing Date: 12 July 2026

 

If you're unsure about any details, have questions about the role or want to discuss a need for adjustments, our fantastic talent team will be happy to help you – [email protected]

 

We reserve the right depending on application numbers to close or extend the closing dates for positions; we would therefore recommend an early application.

 

View more detail about what it’s like to work for our organisation, and what we offer on our Sanctuary careers pages at -  www.sanctuary.co.uk/join-our-team

 

 

 

We work closely with the Home Office in order to prevent illegal working.
A basic Disclosure and Barring Service check will be necessary in the event of a successful application which we will pay for.
Sanctuary Housing Association, an exempt charity.

Related keywords

Housing AssociationTenancy ManagementCommunity CohesionLegislative ComplianceRegulatory RequirementsService ChargesData ProtectionCustomer Service ExcellenceSocial HousingResident Relations

About Sanctuary

LinkedInVisit site

We are a leading provider of housing, care and commercial services; the heart of our business is a housing association.

Industry
Non-profit Organizations
Company size
10,001+ employees
Founded
1969
Headquarters
Worcester
LinkedIn followers
39,163

We are Sanctuary. We were set up more than 50 years ago and now provide housing and care in England and Scotland to more than a quarter of a million people, owning and managing around 120,000 units of accommodation. We exist to serve our customers and communities. Our mission is to build affordable homes and sustainable communities where people choose to live. We are a not-for-profit housing association, which means we don’t make profits for shareholders. Instead we invest all the income we make – every penny – into delivering on our social purpose. We play our part in tackling the national housing crisis by building good quality affordable homes all over the UK. We build to a wide variety of needs and styles, with the aim of creating or adding to a sustainable community. Our regeneration projects transform communities by listening to residents and putting their needs first. Social housing is at the core of what we do, and we believe secure, good quality accommodation can be the foundation that enables people to achieve their goals in life.

Offices: Chamber Court, Castle Street, Worcester, WR1 3ZQ, GB

Affordable housingShared ownershipSheltered housingCustomer involvementCare homesCare & supportSupported housingOlder people's servicesDementia careHome care
View all jobs at Sanctuary

Frequently asked questions

How many Customer Service & Support jobs are open in Ipswich, United Kingdom right now?

There are currently 54 open customer service & support positions in Ipswich, United Kingdom listed on Clera. New openings are added daily as companies post roles.

Which companies are hiring for Customer Service & Support roles in Ipswich, United Kingdom?

Companies currently hiring include Entain, Suffolk County Council, Gallagher Bassett, Spicerhaart, Greene King Brewery, among others. Browse the listings above to see every active employer.

Are there remote or hybrid Customer Service & Support jobs in Ipswich, United Kingdom?

Yes — 12 of the 54 open customer service & support positions offer remote or hybrid work (0 remote, 12 hybrid).

How do I apply for Customer Service & Support jobs in Ipswich, United Kingdom?

Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.

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