Customer Service & Support Jobs in Hobart, Australia (Now Hiring) — 100 open

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About the Role:

We are seeking an Administration and Campaign Support, Location – DHQ TAS, for a Casual Opportunity.

Purpose of the Role:

• Provide flexible administrative, campaign and event support to the External Communications Manager, contributing to the effective delivery of Communications activities and priorities across Tasmania.

• Undertake a range of support duties as required, working collaboratively with the External Communications team and always maintaining a high standard of confidentiality and professionalism.

Key Roles and Responsibilities:

Administrative Support

• Provide general administrative support to the External Communications team.

• Complete data entry, document preparation, filing and record maintenance activities accurately and within required timeframes.

• Assist with preparing routine correspondence, reports and administrative documentation as directed.

• Provide reception support when required, including answering telephone enquiries, greeting visitors and directing enquiries appropriately.

Campaign and Event Support

• Provide administrative and practical support for fundraising campaigns and communications activities.

• Assist with preparing, distributing and collating campaign materials and information.

• Assist with the delivery of meetings and events by preparing resources, setting up venues, supporting attendees and undertaking pack-down activities as directed.

Stakeholder Engagement

• Provide professional and courteous assistance to supporters, visitors, volunteers, staff and other stakeholders.

• Respond to routine enquiries and refer more complex matters to appropriate team members.

• Maintain positive working relationships with internal and external stakeholders.

• Demonstrate confidentiality, professionalism and respectful conduct in all interactions.

Education and Qualifications Required:

• Certificate III in Business Administration (or equivalent) or demonstrated experience in an administrative support role.

• Experience undertaking general office administration tasks.

• Well-developed verbal and written communication skills.

• Demonstrated ability to organise work, manage routine priorities and meet deadlines.

• Experience using a range of applications, including Word, Excel and Outlook and Canva.

Requirements of the role:

• Valid driver's license

• A Working With Vulnerable People Check

• Criminal History check (police check)

What we offer

• As a registered NFP we offer our eligible employees real and meaningful benefits such as;

• NFP salary packaging ($15,900 tax free) plus meals and entertainment benefit ($2,650)

• Flexible working conditions

• Health, fitness and financial discounts / benefits

• Paid parental leave - 12 weeks

• Up to 8 weeks leave per year through our purchase leave scheme

• Up to 5 days paid leave per year to ‘volunteer’ in a TSA program or activity

• Purpose driven career which has positive social and sustainable outcomes

• Employee Assistance Program - Independent confidential counselling service, opportunity for career development;

• An inclusive culture of dedicated, passionate and professional team members

• Positively supporting and impacting the lives of others through your career contribution .

The Salvation Army is an Equal Opportunity Employer who provides an inclusive work environment and embraces the diverse talent of its people. We value people of all cultures, languages, capacities, sexual orientations, gender identities and/or expressions. We are committed to achieving a diverse workforce and strongly encourage applications from Aboriginal people and Torres Strait Islander people.

The Salvation Army is a child safe organisation and is committed to protecting children and young people from harm. All child facing roles will require the successful completion of a Working with Children Check. Applicants for all roles require a mandatory Nationally Coordinated Criminal History Check.

We value Integrity, Compassion, Respect, Diversity, and Collaboration