Service Desk Engineer | Full time Location: Hobart (Brighton), Tasmania Work Pattern: Monday to Friday – start time to be discussed with successful candidate + on call support (critical issues) on rotational roster Salar…
Skills: First and Second Level IT Support, Active Directory, Microsoft 365, ITSM Platform, Mobile Device Management
Company Description Burson are Australia’s preferred Trade Supplier of Parts, Tools, Accessories & Workshop Equipment Australian Owned & Operated, we have over 220 stores nationwide, over 850 delivery vehicles and availa…
Skills: Customer Service, Sales Processing, Inventory Management, Communication Skills, Negotiation
Project Co-ordinator – Multi Residential •Join the most recognised and respected residential home builder in Tasmania •Low- and medium-density project co-ordination •Located Newtown | 12 Month Contract Building homes for…
At Swarovski, your ideas are valued, and your work helps create unforgettable moments for our customers every day. Ready to bring brilliance to life with one of the most iconic brands in fashion and design? Join our reta…
Company Description For 30+ years, Aussie has helped 1.5 million Australians achieve homeownership. Today, we’re also helping them find, buy, and own — not just with loans, but with buyer’s agents, conveyancing, and more…
Skills: Mortgage Broking, Sales, Customer Service, Lead Management, Local Area Marketing
MAC COSMETICS - RETAIL MANAGER - MYER HOBART - PART TIME
Hobart, Tasmania, Australia · On-site
Mid level$5.2B raised
Description We are looking for a dynamic and inspirational Counter Manager to lead, coach and develop our team of Sales Associates to achieve all sales, customer service and operational targets. Candidates should have pr…
Skills: Leadership, Coaching, Business Management, Strategic Planning, Customer Relationship Management
Full Time Food & Beverage Supervisor - Mr Good Guy
Hobart, Tasmania, Australia · On-site
Mid level$4.3B raised
Company Description “Hospitality is a work of Heart” at Mr God Guy Hobart, we believe great hospitality is about bringing people together through memorable food, genuine connections, and vibrant experiences. Located in t…
Company Description “Hospitality is a work of Heart” at ibis Styles Hobart! Centrally located on Macquarie Street, the 296-room Ibis Styles Hobart is Tasmania's largest hotel and is a short walk from Hobart's famous wate…
Skills: Customer Service, Communication Skills, Computer Literacy, Attention To Detail, Time Management
We are looking for a Customer Care Executive to join our team in Hobart, Tasmania on a full-time permanent basis. This role will see you utilise your previous customer service experience to build customer relationships, …
LUMINA has been shaped with intention over several years — a statement event space set to establish a new benchmark for luxury events in Hobart. Opening soon at The Tasman, LUMINA reflects the detail, craftsmanship and s…
Skills: Food and Beverage Service, Event Setup, Guest Relations, Banquet Operations, POS Systems
We are EssilorLuxottica, a global leader in the design, manufacture and distribution of ophthalmic lenses, frames and sunglasses. We bring together the expertise of two industry pioneers, one in advanced lens technologie…
We are EssilorLuxottica, a global leader in the design, manufacture and distribution of ophthalmic lenses, frames and sunglasses. We bring together the expertise of two industry pioneers, one in advanced lens technologie…
Showcase your love for all things automotive & your sales skills, by providing exceptional sales & service experiences for our trade customers. Repco is a leader in the automotive aftermarket parts market and is one of t…
Approvals Coordinator • At Wilson Homes we’re transforming the Tasmanian home-building experience • Coordinate council approvals to help projects move smoothly from application to approval • Discounts on gym memberships,…
Skills: Council Liaison, Development Approvals, Plumbing Approval Applications, Project Coordination, Compliance Review
Smokemart & Gift Box – Sales Assistant Who We Are For over three decades, Smoke Mart & Giftbox has been the go-to destination for all things tobacco and gifting. We not only pride ourselves on providing customers w…
Join Our Lauderdale Deli Team! If you love food, enjoy providing great customer service, and are available during the day, we’d love to hear from you! As a Deli Team Member, you’ll provide attentive service to our custom…
Skills: Customer Service, Food Preparation, Food Safety, Workplace Health & Safety, Communication Skills
Marriott International Hotels, Inc.
Peppina - Food & Beverage Expert
Hobart, Tasmania, Australia · On-site
Mid level
Peppina is Hobart’s signature restaurant, celebrating the heritage of Culinary Director Massimo Mele. Named after his Nonna, Peppina delivers modern Italian cuisine with a distinctly Tasmanian twist. Our produce-driven p…
Skills: Food and Beverage Service, Guest Relations, Menu Storytelling, POS Systems, Order Taking
We’re looking for a Front Office Receptionist with a twist at Vibe Hotel Hobart. For starters, you’ll love putting others first and you’re smiling when they are – you’re the definition of a people person. Being the go-to…
Skills: Customer Service, Administration, Local Knowledge, Organization, Interpersonal Communication
We’re looking for a Front Office Receptionist with a twist at Vibe Hotel Hobart. For starters, you’ll love putting others first and you’re smiling when they are – you’re the definition of a …
Skills: Guest Relations, Administrative Management, Local Knowledge, Organization, Communication
Is this the Best Job in the world…? We’re looking for friendly & encouraging people make sure our customers have an awesome time Meet great people. Work in at atmosphere that’s fun and energetic. Learn…
Skills: Customer Service, Communication, Event Hosting, First Aid, Conflict Resolution
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$65k–$85k/yr
Full-time
professional certificate, bachelor degree
Superannuation, 40% Discount with Ringers Western, 15% Discount on Bridgestone Tyres, Referral Bonuses, Career Development and Learning Opportunities
Posted 22d ago
~40 hrs/week
Responsibilities
Provide first and second-level technical support to over 1,000 users across 60 national sites via various communication channels. Manage incidents and service requests through an ITSM platform while maintaining user accounts and system documentation.
Requirements
Requires experience with Active Directory, Microsoft 365, and managing workloads against SLAs. Candidates must have full Australian working rights and the ability to pass a criminal history check.
Full job description
Service Desk Engineer | Full time
Location: Hobart (Brighton), Tasmania
Work Pattern: Monday to Friday – start time to be discussed with successful candidate + on call support (critical issues) on rotational roster
Salary: $65000 - $85000 + Super
About the Role
We are seeking a customer-focused and motivated Service Desk Analyst to join our IT team based in Brighton, Tasmania. This role is ideal for someone who enjoys problem-solving, helping others, and working in a fast-paced environment supporting a large national business.
You will be the first point of contact for over 1,000 users across 60 sites throughout Australia, providing technical support and ensuring incidents and requests are managed effectively through our IT Service Management (ITSM) platform. Working alongside our Infrastructure, Applications, and Data & Analytics teams, you'll play a critical role in keeping our business connected and operational.
As our operations run 24/7, participation in an after-hours support roster for critical business issues is required.
Key Responsibilities
Provide first and second-level IT support to users across Australia
Respond to support requests received via phone, email, service portal, and face-to-face interactions
Analyse, categorise, prioritise, and resolve incidents and service requests
Escalate complex issues to specialist teams when required
Manage and maintain user accounts and permissions
Support desktops, laptops, printers, mobile devices, and network connectivity issues
Maintain accurate documentation and ticket updates within the ITSM system
Work towards agreed service levels and key performance indicators
Deliver outstanding customer service and technical support experiences
Essential Requirements
Experience managing workloads against Service Level Agreements (SLAs)
User account administration experience within Active Directory and business applications
Strong knowledge of Microsoft 365 in a corporate environment
Experience supporting desktop devices, printers, and network connectivity
Knowledge of mobile device management platforms and telecommunications asset management
Strong troubleshooting and application support skills
Ability to complete pre-employment checks, including a criminal history check
Full Australian working rights
Desirable Qualifications & Experience
Previous Level 1 or Level 2 Service Desk experience using an ITSM platform
Microsoft certifications or equivalent industry qualifications
Tertiary qualifications in Information Technology or a related field
Experience within the transport and logistics industry
Experience with:
Microsoft Intune
Microsoft 365
SharePoint
Active Directory
TIPT systems
Apple DEP
NinjaOne
Why Join Us?
Work with modern technologies across a national business
Gain exposure to a diverse IT environment
Career development and learning opportunities
Supportive team culture with experienced IT professionals
40% Discount with Ringers Western when shopping online
15% Discount on Bridgestone Tyres
Referral Bonuses for successful sharing a good candidate
Related keywords
Service DeskITSMActive DirectoryMicrosoft 365Microsoft IntuneSharePointTIPT SystemsApple DEPNinjaOneSLATechnical SupportMobile Device ManagementNetwork ConnectivityTransport and LogisticsLevel 1 SupportLevel 2 Support
Australians Seeking Excellence - Everything from Planting to Harvesting to Transport.
Industry
Truck Transportation
Company size
501-1,000 employees
Founded
1953
Headquarters
Acacia Ridge, QLD
LinkedIn followers
9,821
Lindsay Australia Limited is listed on the ASX and is an integrated transport, logistics and rural supply company. The company has an extensive east coast network of 34 stores and depots.
Lindsay Transport, Lindsay Fresh Logistics and Lindsay Rural are divisions of Lindsay Australia Limited, a fully integrated transport, logistics, and rural supply company, with a focus on premium standard service to major customers in the food processing, food services, fresh produce, rural and horticultural sectors.
Offices: 152 Postle Street, Acacia Ridge, QLD 4110, AU
How many Customer Service & Support jobs are open in Hobart, Australia right now?
There are currently 100 open customer service & support positions in Hobart, Australia listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Customer Service & Support roles in Hobart, Australia?
Companies currently hiring include JPL Group, Adina Apartment Hotels, Endeavour Group, Accor, Early Start Australia, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Customer Service & Support jobs in Hobart, Australia?
Yes — 6 of the 100 open customer service & support positions offer remote or hybrid work (1 remote, 5 hybrid).
How do I apply for Customer Service & Support jobs in Hobart, Australia?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.