Healthcare Customer Service Representative - Onsite
Greensboro, North Carolina, United States · On-site
Entry level
Company Overview Join us on our mission to elevate customer experiences for people around the world. As a member of the Everise family, you will be part of a global experience company that believes in being people-first,…
Greensboro, North Carolina, United States · On-site
Entry level
Founded in 1991, Logan's Roadhouse revisits the classic roadhouse from days past and brings it to life in a modern way through its welcoming hospitality, attentive service and kickin', upbeat atmosphere. With over 100 co…
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Greensboro, North Carolina, United States · On-site
Entry level
Description About Hawx Hawx Pest Control is a technology-driven company that is revolutionizing the pest management industry. Hawx serves a crucial public health function by using state-of-the-art equipment and environme…
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Greensboro, North Carolina, United States · On-site
Entry level
The Larson Group Peterbilt is looking for a Parts Delivery Driver to join our dynamic team. The potential candidate will load, secure and deliver parts to our customers on a safe and timely basis. What We Offer: Paid Tim…
Customer Care Representative II - Bilingual (English/Spanish)
Greensboro, North Carolina, United States · On-site
$17/hr
Entry level$3.1B raised
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Greensboro-High Point Marriott Airport
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Greensboro, North Carolina, United States · On-site
Entry level
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Skills: Customer service, Communication, Organizational skills, Multitasking, Electronic medical records
Greensboro, North Carolina, United States · On-site
Senior
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Greensboro, North Carolina, United States · On-site
Senior
At Burlington Kia we strive to make every customer a customer for life. Happy employees make happy customers, and we reward individuals who are ready to work hard and stay motivated. Every employee at Burlington Kia is a…
Skills: Sales management, Team leadership, CRM systems, Customer satisfaction, Sales training
Financial Services Representative, College Graduate - Greensboro, NC
Greensboro, North Carolina, United States · Hybrid
Entry level
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Greensboro, North Carolina, United States · On-site
Mid level
Job DetailsJob Location: Greensboro - Greensboro, NC 27409Position Type: Full TimeJoin the team at James River Equipment in Greensboro Since 1977, James River Equipment has been providing outstanding John Deere products …
Skills: Scheduling, Dispatching, Customer service, Service writing, Cost estimation
Greensboro, North Carolina, United States · On-site
Entry level$211M raised
At Five Below our growth is a result of the people who embrace our purpose: We know life is way better when you are free to Let Go & Have Fun in an amazing experience, filled with unlimited possibilities, priced so low, …
Skills: Customer service, Staff management, Merchandising, Cash handling, Training
Greensboro, North Carolina, United States · On-site
Mid level
Job DetailsJob Location: Greensboro - Greensboro, NC 27409Position Type: Full TimeJoin the team at James River Equipment in Greensboro Since 1977, James River Equipment has been providing outstanding John Deere products …
Skills: Scheduling, Dispatching, Customer service, Service writing, Cost estimation
Greensboro, North Carolina, United States · On-site
Entry level
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Skills: Housekeeping, Laundry Operations, Deep Cleaning, Customer Service, Time Management
Greensboro, North Carolina, United States · On-site
$70k–$75k/yr
Senior
Description LBA Hospitality is now hiring a dynamic General Manager for Homewood Suites Greensboro Wendover. The General Manager is responsible for the property's day-to-day operations and team of associates. The GM will…
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Eastern Industrial Supplies, Inc.
Inside Sales Representative
Greensboro, North Carolina, United States · On-site
Mid level
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Automotive General Service Technician - Store 1419
Greensboro, North Carolina, United States · On-site
Entry level$1.2B raised
The General Service Technician role is full time or part-time and is an hourly position based on needs of the business. The General Service Technician is responsible for performing basic routine vehicle repair and mainte…
Skills: Vehicle repair, Vehicle maintenance, Customer service, Communication, Problem solving
Greensboro, North Carolina, United States · On-site
Mid level$1.2B raised
The Store Manager position is a salaried role. The Store Manager provides daily leadership to all positions within the store to include General Service Technicians, Technicians, Guest Care Specialists, and Assistant Stor…
Greensboro, North Carolina, United States · On-site
Entry level$266M raised
We consider applications for this position on an ongoing basis. OVERVIEW Experience a place of energy, passion, and excitement. A place where the joy of discovery and uncommon artistry blend to create exhilarating buying…
Skills: Operational excellence, Merchandising, Inventory management, Attention to detail, Customer service
Greensboro, North Carolina, United States · On-site
Entry level$17M raised
Responsibilities: • Assist guests efficiently, courteously, and professionally at all times • Maintain a high level of service and hospitality standards • Promptly address guest concerns and ensure satisfa…
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Full-time
high school
Medical, Dental, Vision, 401k, Paid time off, Cash incentives
Posted 31d ago
~40 hrs/week
Responsibilities
You will handle inbound calls to assist members with their healthcare benefits and insurance inquiries. The role requires resolving customer issues through effective communication and maintaining high performance metrics.
Requirements
Candidates must have a high school diploma or GED and the ability to work onsite in Greensboro, NC. You must be able to pass a background check and drug screen while demonstrating strong empathy and analytical skills.
Full job description
Company Overview
Join us on our mission to elevate customer experiences for people around the world. As a member of the Everise family, you will be part of a global experience company that believes in being people-first, celebrating diversity and incubating innovation. Our dedication to our purpose and people is being recognized by our employees and the industry. Our 4.6/5 rating on Glassdoor and our shiny, growing wall of Best Place to Work awards is a testament to our investment in our culture. Through the power of diversity, we celebrate all cultures for their uniqueness and strengths. With 13 centers around the world and a robust work at home program, we believe great things happen when we work with people who think differently from us. Find a job you’ll love today!
In this role, you will take your exemplary customer service skills, patience, understanding, and compassion to answer inbound phone calls for our clients' members. You will answer questions related to their healthcare benefits. We offer the opportunity for you to earn additional cash incentives to reach your goals in addition to your base pay. We offer medical, dental, vision, and 401K benefits, as well as earned PTO. If you’ve got the skills to succeed and the motivation to make it happen, we look forward to hearing from you.
Job Requirements:
Provide exceptional customer service with compassion, empathy, and patience while our members navigate through their insurance and medical needs.
Professionally handle a high volume of incoming calls.
Ability to utilize and navigate multiple systems simultaneously.
Be dependable and meet all attendance requirements.
Resolve customer issues via one-call resolution guidelines and/or escalated processes.
Meet or exceed company and client performance metrics.
Continuously evaluate and identify opportunities to drive process improvements that positively impact our client and its customers.
Responsible for handling de-escalation calls
Ability to accept and embrace changes within the current business environment.
Qualifications:
Must be able to work onsite: 4161 Piedmont Parkway, Greensboro, NC 27410
High school diploma or GED
Ability to pass a background check and drug screen.
A demonstrated passion for excellence concerning treating and caring for customers, especially senior citizens.
Strong decision-making and analytical abilities.
Ability to identify customer needs and articulate products and services.
Schedule flexibility to include weekends, evenings, possible holidays, and occasional overtime.
Highly developed sense of integrity and commitment to customer satisfaction
Meet all attendance and dependability requirements.
Be a team player.
Equipment Requirements:
Employee to provide one of the following headsets isrequired:
Plantronics 3320 Blackwire
Plantronics 5220 Blackwire
Plantronics EncorePro 520 + DA80 USB Plug Adapter
Everise will provide the rest
If you’ve got the skills to succeed and the motivation to make it happen, we look forward to hearing from you.
Everise delivers happiness to millions of customers around the world. We excel at solving customer problems on behalf of some of the world’s biggest brands. Our specialty sectors are healthcare, travel, technology, and financial services.
As the leading customer experience firm, companies rely on Everise to drive their business forward by transforming customer care into something extraordinary and consistently delivering positive interactions across the globe in 32 languages.
At our core, we are a diverse and inclusive group of champions who learn from each other. We welcome people of different backgrounds, experiences, abilities and perspectives. We are an equal opportunity employer and a pleasant and supportive place to work.
Join us and become a champion of customer happiness!
Offices: 600 N Pine Island Rd, #320, Plantation, Florida 33324, US · 390 Orchard Road, #08-01 Palais Renaissance, Singapore, Singapore 238463, SG · 10a Calle 5-37 Torre Ciudad Vieja, Zona 10, Guatemala , Guatemala 01010, GT · Menara KEN TTDI, 37, Jalan Burhanuddin Helmi, Taman Tun Dr Ismail, Level 10, Kuala Lumpur, Kuala Lumpur 60000, MY · Bonifacio One Technology Tower, Rizal Drive West, corner, Fort Bonifacio, 31st Street, 3030, 11th floor, Taguig, Metro Manila, National Capital Region 1634, PH
HealthcareBusiness Process OutsourcingCustomer Serviceand Customer ExperienceArtificial IntelligenceInternet of ThingsArtificial Intelligence (AI)Technical SupportCustomer Service
How many Customer Service & Support jobs are open in Greensboro, NC right now?
There are currently 1,287 open customer service & support positions in Greensboro, NC listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Customer Service & Support roles in Greensboro, NC?
Companies currently hiring include Lowe's Companies, Inc., H&R Block, Domino's, Dollar Tree Stores, Starbucks, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Customer Service & Support jobs in Greensboro, NC?
Yes — 105 of the 1287 open customer service & support positions offer remote or hybrid work (56 remote, 49 hybrid).
How do I apply for Customer Service & Support jobs in Greensboro, NC?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.