Durham, North Carolina, United States · On-site
At Duke Health, we're driven by a commitment to compassionate care that changes the lives of patients, their loved ones, and the greater community. No matter where your talents lie, join us and discover how we can advanc…
Skills: Insurance Analysis, Patient Registration, Medical Billing, Prior Authorization, Financial Counseling
Durham, North Carolina, United States · On-site
At Duke Health, we're driven by a commitment to compassionate care that changes the lives of patients, their loved ones, and the greater community. No matter where your talents lie, join us and discover how we can advanc…
Skills: Patient Care, Vital Signs, Medical History Taking, Phlebotomy, Electrocardiograms
Durham, North Carolina, United States · On-site
Job Description: Note: Fidelity will not provide immigration sponsorship for this position Client Services Specialist The Role Got personality? Like to talk? Have a desire to problem solve, help others? Then keep reading…
Skills: Verbal Communication, Written Communication, Problem Solving, Organizational Skills, Time Management
Durham, North Carolina, United States · On-site
Why Wells Fargo: Are you looking for more? Find it here. At Wells Fargo, we're more than a financial services leader – we’re a global trailblazer committed to driving innovation, empowering communities, and helping our c…
Skills: Customer Service, Issue Resolution, Cash Handling, Risk Management, Retail Compliance
Santa Clara, California, United States · On-site
$160k–$305k/yr
We are looking for a Field Applications Engineer! NVIDIA’s AI platforms have already made a major impact on the field and are broadly used across leading academic institutions, start-ups, and industry, including the worl…
Skills: System Design, Networking, Datacenter Deployment, GPU Products, TCP/IP
Durham, North Carolina, United States · On-site
Job Description: WHO We Are: Self-Help started in 1980 with a focus on economic inequality especially in communities that have faced systemic barriers in building wealth. At the core of what Self-Help does is a drive to …
Skills: Customer Service, Cash Handling, Financial Services, Bilingual English/Spanish, Data Entry
Durham, North Carolina, United States · On-site
Why Join Our Team? At Vallen, we embrace what makes us unique. We thrive on the diversity of our associates and the different ways each of us contributes to Vallen’s success. We pride ourselves on being an inclusive comp…
Skills: Inventory Management, Receiving, Cycle Counting, Forklift Operation, Data Entry
Durham, North Carolina, United States · On-site
Job Description: The Role We believe that as a Financial Representative, you make a key impact on the branch atmosphere, as the official face of Fidelity. Through integrity and honesty, we know you will inspire client de…
Skills: Customer Service, Financial Services, Compliance, Interpersonal Skills, Attention To Detail
Durham, North Carolina, United States · On-site
$14/hr–$15/hr
HomeGoods At TJX Companies, every day brings new opportunities for growth, exploration, and achievement. You’ll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritizes your development…
Skills: Merchandising, Inventory Processing, Team Leadership, Customer Service, Organization
Durham, North Carolina, United States · On-site
At DICK’S Sporting Goods, we believe in how positively sports can change lives. On our team, everyone plays a critical role in creating confidence and excitement by personally equipping all athletes to achieve their drea…
Skills: Customer Service, Retail Sales, Merchandising, Inventory Management, Cashiering
Durham, North Carolina, United States · Hybrid
Job Summary The Market Leasing Specialist reports to the Sales and Leasing Manager and supports the leasing operations and financial performance of assigned apartment communities for MAA. Primary responsibilities include…
Skills: Sales, Leasing, Customer Service, Conflict Resolution, Verbal Communication
Durham, North Carolina, United States · On-site
Job Description Position Responsibilities Pick, stage and safely deliver parts to pro customers Pick up returns and coresDrop off weekly/monthly sales flyers while promoting current sales and loyalty programs Daily colle…
Skills: Safe Driving, Customer Service, Inventory Management, Upselling, Cross-selling
Durham, North Carolina, United States · On-site
At Duke Health, we're driven by a commitment to compassionate care that changes the lives of patients, their loved ones, and the greater community. No matter where your talents lie, join us and discover how we can advanc…
Skills: Epic EHR, OpTime, Anesthesia Module, Perioperative Clinical Applications, System Configuration
Durham, North Carolina, United States · On-site
The Beauty Advisor drives sales and delivers a positive customer experience by providing excellent service through building client relationships, performing product applications, and offering customized recommendations. …
Skills: Customer Service, Sales, Product Application, Clienteling, Visual Merchandising
Durham, North Carolina, United States · On-site
Toshiba Global Commerce Solutions is seeking a customer-focused and technically fluent Customer Engagement Manager to represent Toshiba across one or more customer engagements of small-to-moderate complexity. This role o…
Skills: Customer Relationship Management, Project Financial Tracking, Risk Management, Technical Program Management, Commercial Fluency
Durham, North Carolina, United States · On-site
Description BASIC SUMMARY: Coordinates technical aspects of Information Systems processes and projects under direction of IT Management. Responsibilities include: supporting help desk triage, control and inventory of IT …
Skills: Help Desk Triage, IT Asset Management, Server Support, Network Operations, Telecom Support
Durham, North Carolina, United States · On-site
$15/hr–$19/hr
Be part of an amazing story Macy’s is more than just a store. We’re a story. One that’s captured the hearts and minds of America for more than 160 years. A story about innovations and traditions…about inspiring stores an…
Skills: Inventory Management, Order Fulfillment, Customer Service, Merchandising, Stockroom Organization
Durham, North Carolina, United States · On-site
SUMMARY: The ReStore Assistant Manager supports and executes all aspects of operations for their assigned store in partnership with the ReStore Store Manager. ESSENTIAL FUNCTIONS: Leads, supports, and models our Core Val…
Skills: Team Leadership, Retail Operations, Inventory Management, Cash Control, Staff Supervision
Durham, North Carolina, United States · On-site
Dominium is helping tackle the affordable housing crisis – and we’re looking for motivated candidates to join our team and advance our mission. With offices in Atlanta, Dallas, Phoenix and Minneapolis, Domini…
Skills: Customer Service, Sales, Leasing, Property Tours, Fair Housing Compliance
Durham, North Carolina, United States · On-site
Work Where You Matter At Dollar General, our mission is Serving Others! We value each and every one of our employees. Whether you are looking to launch a new career in one of our many convenient Store locations, Distribu…
Skills: Retail Management, Staff Recruitment, Performance Evaluation, Inventory Management, Cash Handling
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Responsible for managing patient accounts, including registration, insurance verification, and collecting payments to ensure timely reimbursement. The role involves analyzing insurance coverage, obtaining authorizations, and assisting patients with financial liability and payment options.
Requires a high school diploma with some postsecondary education preferred, or a degree in a healthcare-related field. Candidates need at least two years of experience in hospital service access, billing, or collections, or one year of public-facing experience with a degree.
At Duke Health, we're driven by a commitment to compassionate care that changes the lives of patients, their loved ones, and the greater community. No matter where your talents lie, join us and discover how we can advance health together.
Pursue your passion for caring with the Patient Revenue Management Organization, which is the fully integrated, centralized revenue cycle organization that supports the entire health system in streamlining the revenue cycle. This includes scheduling, registration, coding, billing, and other essential revenue functions for Duke Health.
Accurately complete patient accounts based on departmental protocol, policies, and procedures and compliance with regulatory agencies, to include but not be limited to pre-admission, admission, pre-registration, and registration functions. Ensure all insurance requirements are met prior to patients' arrival and inform patients of their financial liability prior to arrival for services. Arrange payment options with the patients and screen patients for government funding sources.
Analyze insurance coverage and benefits for service to ensure timely reimbursement. Obtain all prior authorization certifications and/or authorizations as appropriate. Facilitate payment sourcesfor uninsured patients. Determine if the patient's condition is the result of an accident and perform complete research to determine the appropriate source of liability/payment. Admit, register, and pre-register patients with accurate patient demographic and financial data. Resolve insurance claim rejections/denials and remedy expediently. Calculate and collect cash payments appropriately for all patients. Reconcile daily cash deposit. Evaluate diagnoses to ensure compliance with the Local Medicare Review Policy. Perform those duties necessary to ensure all accounts are processed accurately and efficiently. Compile departmental statistics for budgetary and reporting purposes. Explain bills according to PRMO credit and collection policies. Implement appropriate collection actions and assist financially responsible persons in arranging payment. Make a referral for financial counseling.
Determine necessity of third party sponsorship and process patients in accordance with policy and procedure. Examine insurance policies and other third party sponsorship materials for sources of payment. Inform attending physician of patient financial hardship. Complete the managed care waiver form for patients considered out of network and receiving services at a reduced benefit level. Update the billing system to reflect the insurance status of the patient. Refer patients to the Manufacturer Drug program as needed for medications. Greet and provides assistance to visitors and patients. Explain policies and procedures, and resolves problems. Gathers necessary documentation to support proper handling of inquiries and complaints. Assist with departmental coverage as requested. Obtain authorizations based on insurance plan contracts and guidelines. Document billing system according to policy and procedure. Enter and update referrals as required. Communicate with insurance carriers regarding clinical information requested and to resolve issues relating to coverage and payment.
Excellent communication skills, oral and written. Ability to analyze data, perform multiple tasks, and work independently. Must be able to develop and maintain professional, service-oriented working relationships with patients, physicians, co-workers, and supervisors. Must be able to understand and comply with policies and procedures.
Position responsible for high production generated accurately in accordance with established business processes or regulation. Requires working knowledge of compliance principles. Job allows the opportunity to work independently.
Work requires knowledge of basic grammar and mathematical principles normally required through a high school education, with some postsecondary education preferred. Additional training or working knowledge of related business.
Two years experience working in hospital service access, clinical service access, physician office, or billing and collections. Or, an associate's degree in a healthcare-related field and one year of experience working with the public. Or, a bachelor's degree and one year of experience working with the public.
None required
Duke is an Equal Opportunity Employer committed to providing employment opportunity without regard to an individual's age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex (including pregnancy and pregnancy related conditions), sexual orientation or military status.
Duke aspires to create a community built on collaboration, innovation, creativity, and belonging. Our collective success depends on the robust exchange of ideas—an exchange that is best when the rich diversity of our perspectives, backgrounds, and experiences flourishes. To achieve this exchange, it is essential that all members of the community feel secure and welcome, that the contributions of all individuals are respected, and that all voices are heard. All members of our community have a responsibility to uphold these values.
Certain jobs at Duke University and Duke University Health System may include essential job functions that require specific physical and/or mental abilities. Additional information and provision for requests for reasonable accommodation will be provided by each hiring department.
We put the person who needs our care at the center of everything we do.
Duke University Hospital (DUH) is consistently rated as one of the best hospitals in the United States and is known around the world for its outstanding care and groundbreaking research. Driven to bring extraordinary discoveries to fruition, deliver cutting edge clinical services to patients, and apply care and compassion to all stages of care, we maintain an unwavering focus on making the individuals and communities we serve healthier. Today, DUH is the flagship of the Duke University Health System and a full-service, 957-bed, tertiary and quaternary academic medical center. Ranked nationally in 10 adult specialties by U.S. News and World Report for 2019-2020 and ranked first in North Carolina and first in the Raleigh-Durham area, care is delivered with inspiring passion and a deep commitment to put the person who needs our care at the center of everything we do.
Offices: 2301 Erwin Rd, Durham, North Carolina 27705, US
There are currently 1,105 open customer service & support positions in Durham, NC listed on Clera. New openings are added daily as companies post roles.
Companies currently hiring include Duke Health Technology Solutions, Duke University Hospital, Domino's, Allied Universal, Aramark Healthcare+, among others. Browse the listings above to see every active employer.
Yes — 90 of the 1105 open customer service & support positions offer remote or hybrid work (38 remote, 52 hybrid).
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.
