About C.R. England, Inc. Founded in 1920, C.R. England, Inc. is headquartered in Salt Lake City, UT and is one of North America’s premier transportation companies. C.R. England is an industry leader in Dedicated, O…
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$75k/yr
Full-time
high school, bachelor degree
Posted 16d ago
~40 hrs/week
Responsibilities
The Account Supervisor manages asset utilization and driver operations to ensure high customer service and fleet profitability. They are also responsible for coaching staff, enforcing safety standards, and ensuring compliance with DOT regulations.
Requirements
A high school diploma or GED is required, with a bachelor's degree in a related field preferred. Candidates should have transportation industry experience and proficiency in Microsoft Office, particularly Excel.
Full job description
About C.R. England, Inc.
Founded in 1920, C.R. England, Inc. is headquartered in Salt Lake City, UT and is one of North America’s premier transportation companies. C.R. England is an industry leader in Dedicated, Over-The-Road, cross-border Mexico, and Intermodal services.
C.R. England has also been regularly recognized for management excellence. This year, C.R. England was recognized by Newsweek as one of ‘America’s Greatest Workplaces for Women’, one of only three truckload carriers to receive this recognition, and ‘America’s Greatest Workplaces for Diversity’ one of only seven truckload carriers to be so recognized. Additionally, C.R. England was honored with a ‘2020 Glassdoor Top Places to Work’ award, the ‘Achievers 50 Most Engaged Workplaces™ Award’ and by Deloitte Private and The Wall Street Journal as a ‘2021 US Best Managed Company’.
Committed to giving back the community, learn more about C.R. England Inc.’s goal of providing one million meals to children annually through partnerships with local food banks by visiting www.oneagainstchildhoodhunger.com.
Position: Transportation Supervisor
Salary: $75,000
Shift: Monday-Friday 8:00am-4:00pm
Location: Mebane, NC
Summary
The Account Supervisor will manage asset utilization and drivers to ensure a high delivery of customer service and fleet profitability. Additionally, the Account Supervisor assists, coaches, and mentors deliver with all trainings of employees and administrative operations.
Position Responsibilities
Direct and indirect management of drivers, office staff and customer account(s).
Direct management and oversight of the Transportation Network Coordinators’ and Logistics Coordinator’s’ day to day operations.
Management of freight, including management of drivers’ hours under DOT regulations to ensure freight is delivered in a safe and timely manner.
Manage use of all assets including trucks and trailers with an emphasis on utilization which may include slip-seating for some local accounts.
Be a leader in encouragement and enforcement of company’s safety standards. Work with Safety department to track trends, be proactive and determine root causes and solutions for accidents and other safety concerns. Manage compliance of drivers and safety training requirements monthly.
Communicate with customer proactively and professionally. Work to ensure all freight commitments are being met and customers’ needs are addressed timely. - Working to avoid lapses in communication that may affect the customer.
Handle urgent situations in a professional manner.
Essential job requirements may include, but not limited to
Able to handle multiple tasks and work effectively independently or in a team environment.
Work with other department leaders to establish goals, align priorities and define departmental processes.
Practice and observe safety rules and regulations and encourage others to do so at all times.
Always conduct yourself in a manner that reflects a positive, professional image. Must maintain a professional appearance in accordance with dress code policies.
Treat each individual with care, dignity, fairness, respect and recognition.
Work productively and collaboratively with direct supervisor and peers.
Display and encourage teamwork and willingness to be a problem solver. Provide excellent customer service.
Adhere to all policies and procedures as set forth by the company and ensure that all employees are knowledgeable of and adhere to all standards set for by the company.
Must be able to work with office equipment, utilizing computers for majority of tasks.
Job qualifications may include, but not limited to
Ability to work with office equipment, utilizing computers for majority of tasks and must be familiar with Microsoft Office suite of programs.
Proficient with Excel and other reporting capabilities.
Knowledge of industry-specific logistics programs.
Excellent inter-personal skills with drivers, other personnel, customers, and management.
Excellent communication skills, both oral and written.
Physical Requirements
Capable of hearing, with our without correction, sufficiently to perceive normal speaking levels and receive detailed information through oral communication in order to facilitate meetings and work with internal customers and stakeholders by telephone and in person.
Position may involve kneeling, stooping, bending, pushing, lifting, carrying and moving objects that can weigh up to 25 pounds.
Capable of working extended hours, to include weekends, holidays and various shifts (to include evening and night shifts) as necessary. - Capable of sitting at a desk for extended periods of time and working with computer equipment.
Capable of speaking, writing, and reading English well and possessing a good command of the language so that various types of communications may be conducted in English with people of various levels of education and capabilities.
Capable of visual acuity, with or without correction, sufficient to prepare and analyze data and figures, view a computer terminal, and read extensively.
Education and Experience
High school diploma or GED required.
4 year degree in related field preferred or equivalent on the job work experience.
Transportation industry experience preferred. - Industry used program knowledge preferred.
Working Environment and Conditions
Must have the ability to work on more than one assignment at a time with frequent interruptions, changes and/or delays.
Must be able to remain focused and work effectively, efficiently, and cheerfully under such circumstances.
Must be able to handle incoming requests for assistance via phone and in person while working on other tasks.
Must remain professional in light of challenging situations that may occur in the location.
May be required to work in customer location. Must follow customer rules and requirements in areas such as dress code, access, hours, etc.
Occasional travel by air or car.
C.R. England 2025
C.R. England is an equal opportunity at will employer and does not discriminate against any employee or applicant for employment because of age, race, religion, color, disability, sex, sexual orientation or national origin.
C.R. England has been an industry leader in the trucking and transportation industry since its founding in 1920. We're dedicated to providing a comprehensive range of transportation solutions to meet the requirements of a rapidly evolving customer base. As a family-owned, customer and employee- focused corporation since 1920, we are driven to continue to deliver excellence. Our entrepreneurial culture and values enable us to expand reliable services while keeping our commitments to public safety, social responsibility and financial stability.
C.R. England serves its customers through the following business units:
* Mexico – International inbound and outbound services
* OTR – Long or Short haul truckload service positioned in the West, Midwest, and Texas and surrounding areas
* Dedicated – Dedicated contract carriage and transportation management
* Intermodal – Expedited priority rail service using TempStack refrigerated containers
* England Logistics – see England Logistics http://www.linkedin.com/company/1189119?trk=tyah
C.R. England is also united against childhood hunger. Our team volunteers with mobile food pantries, food bank deliveries, and kids' cafes to help fight the cause. With every one load delivered by a C.R. England, one child is fed. Our goal is to help feed one million children per year. For more information on this important cause, please visit https://www.crengland.com/company/giving-back/.
Offices: 4701 West 2100 South, Salt Lake City, Utah 84120, US
Refrigerated Long Haul & Regional FreightRefrigerated Intermodal Container FreightDedicated Contract Carriageand Freight Brokerage (See England Logistics)
How many Customer Service & Support jobs are open in Durham, NC right now?
There are currently 1,480 open customer service & support positions in Durham, NC listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Customer Service & Support roles in Durham, NC?
Companies currently hiring include Duke University School of Medicine, Duke University Hospital, Allied Universal, Lowe's Companies, Inc., Circle K, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Customer Service & Support jobs in Durham, NC?
Yes — 94 of the 1480 open customer service & support positions offer remote or hybrid work (45 remote, 49 hybrid).
How do I apply for Customer Service & Support jobs in Durham, NC?
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