The Salon Retail Coordinator is responsible for the operation and functional management of the front desk. This position reports to the Salon Manager. This position is nonexempt. Great customer service is an art and we a…
Automotive Sales Associate Sport Durst Auto Group If you’re ready to kick your sales career into overdrive, now is the perfect time to join our team of automotive sales professionals. This is an opportunity for you to tu…
Are you a paralegal who thrives on getting things done while making every client feel cared for? We're reinventing our approach to personal injury cases and looking for the best of the best to join our high-performance p…
Skills: Personal injury law, Pre-litigation, Case management, Client communication, Medical record review
Resource Acquisition Game Day Assistant (For Hire Only)
Durham, North Carolina, United States · On-site
Entry level
Duke Athletics is firmly committed to our values of respect, trust, inclusion, discovery, and excellence, and to continuing our work to be an equitable and inclusive environment for all. Our collective success within and…
Join Durham County Government Durham County Government is home to over 2,000 dedicated professionals working together to deliver essential services that strengthen and support our vibrant, diverse community. As the heart…
Skills: Library services, Small business support, Program planning, Customer service, Market research
Field Reporting Technician – Photos & Condition Reports Location: Durham, NC Area No prior experience is required. We provide hands-on field training to help you feel confident and prepared for the role. Seeking reliable…
Your Impact at Lowe's As a Lowe's Merchandising Services Associate, you are a key connection point between Merchandising and Store Operations, allowing us to deliver a great shopping experience in every Lowe's store. If …
Your Impact at Lowe’s As a Receiver/Stocker, you help keep the store clean, safe, and ready for customers by accurately receiving freight, stocking shelves, and organizing merchandise and top stock. You’ll unload deliver…
Job DetailsJob Location: Southpoint Honda - Durham, NC 27713Salary Range: $20.00 - $20.00 HourlyJob Shift: Open to ClosingSouthpoint Honda, part of Hudson Automotive Group, is on the lookout for a motivated and career-dr…
ABOUT GREYSTAR Greystar is a leading, fully integrated global real estate platform offering expertise in property management, investment management, development, and construction services in institutional-quality rental …
Your Impact at Lowe's As a Lowe's cashier, you'll ensure every customer exits Lowe's on a high note. Your work helps our stores positively serve our customers and communities by providing a quick, friendly checkout exper…
Skills: Customer service, Cash handling, Point of sale systems, Arithmetic, Communication
Overview Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace…
Job DetailsJob Location: Hope Valley Country Club - Durham, NC 27707Position Type: Full-Time (More than 30 hours a week)Salary Range: $17.00 - $20.00 HourlyHope Valley Country Club is seeking a dynamic individual to join…
ABOUT THE ORGANIZATION Sun Chemical, a member of the DIC Group, is a leading producer of packaging and graphic solutions, color and display technologies, functional products, electronic materials, and products for the au…
Skills: Color matching, Batch blending, Quality control, Production record keeping, Housekeeping
Patient Services Worker Lead - Duke University Hospital
Durham, North Carolina, United States · On-site
Mid level
Job Description Patient Services Worker Leads are responsible for a variety of specialized duties related to the receipt, interpretation, and follow-through of patient diet orders in hospital and long-term care settings.…
Skills: Patient care, Food service, Nutrition diet care, Sanitation standards, Interpersonal skills
Security Officer Enhanced Part Time Access Control
Durham, North Carolina, United States · On-site
Entry level$9.0B raised
Overview Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace…
Customer Service Representative - Fire Service Technician - Sprinkler
Durham, North Carolina, United States · On-site
Senior
Requisition Number: 233720 Job Description Cintas is seeking a Customer Service Representative - Fire Service Technician - Sprinkler to provide outstanding customer service to both our internal partners and our customers…
Job DetailsJob Location: Southpoint Honda - Durham, NC 27713Salary Range: $20.00 - $20.00 HourlyJob Shift: Open to ClosingSouthpoint Honda, part of Hudson Automotive Group, is on the lookout for a motivated and career-dr…
Sign up with Clera and we'll reach out the moment a role actually fits you — no more spraying applications into the void.
Full-time
high school
Posted 11d ago
~40 hrs/week
Responsibilities
The Salon Retail Coordinator manages front desk operations, including scheduling appointments, handling POS transactions, and providing excellent customer service. They are also responsible for promoting and upselling retail products and services to salon clients.
Requirements
Candidates must have a high school diploma or GED and proficiency in business-related computer software. Strong communication skills, the ability to handle money, and previous experience in customer service or the cosmetic industry are preferred.
Full job description
The Salon Retail Coordinator is responsible for the operation and functional management of the front desk. This position reports to the Salon Manager. This position is nonexempt.
Great customer service is an art and we are seeking artists. The goal at our salon is to make each of our guests feel as though they are the most important person we will see all day. If you have the ability to smile, to make great small talk and have an awareness to people's needs while multi-tasking, then you may be the perfect fit.
Position Description:
The Salon Retail Coordinator is responsible for the operation and functional management of the front desk. This position reports to the Salon Manager. This position is nonexempt.
Client Sales and Service responsibilities:
Suggesting retail products to all clients, upselling/suggesting larger quantities, promotions and additional services. Ability to cross-sell services to other areas of the salon. Responding professionally to customer service issues and promptly addressing complaints. Exhibiting good communication skills when dealing with a difficult or corrective service situation. Overcoming booking mistakes or corrective work. Ensuring that refunds and re-do’s are handled in a professional and friendly manner. Ongoing personal continuing education on products, services, and current issues relating to the industry. Promoting business outside of the salon. Adjusting schedule to meet client needs.
Telephone/Reception responsibilities:
Acknowledging the client within sixty seconds of client’s entering into the salon. Answering telephone within three rings, with a smile, stating name and salon location. Listening for a reply before placing the client on hold. Efficiently handles scheduling, canceling, and re-scheduling of client appointments. Handling POS transactions timely and efficiently. Emphasizing pre-bookings during client check-out.
Salon and Personal Presentation responsibilities:
Ensuring that the reception area and salon meet and exceed State Board Regulations. Maintain a clean and organized reception area. Effectively organizing time and resources to meet sales goals. Communication with Salon Management regarding issues and needs. Meeting salon guidelines for attendance and tardiness. Maintaining an updated professional appearance and meets the salon dress code
Education and Experience:
GED or High School diploma
Proficient in computer based business-related computer softward.
Ability to handle money, count and make change
Customer Service or Cosmetic industry preferred.
Physical: Ability to use computer keyboard, standard telephone and other related business equipment. Ability to work with chemicals and chemical compounds.
Ability to stand for up to 8-hour shifts. Ability to lift up to 25 pounds.
Related keywords
Salon CoordinatorFront deskRetailCustomer serviceSalesPOSSchedulingCosmetic industryUpsellingCommunicationReceptionInventory managementClient relationsCash handlingComputer software
Charlotte-based Belk, Inc., a privately-owned department store, began when William Henry Belk opened his first store in 1888 with his brother, Dr. John Belk, joining as a partner. What started as two brothers in business has now grown into a legacy of selling great products at great prices, treating customers like family, and giving back to the community.
Throughout the years, we’ve changed and grown in so many ways. We’ve added exciting products, adapted the way we work, and made it easier to shop with new technology and services. Today, Belk serves customers at nearly 300 Belk stores in 16 Southeastern states, at belk.com, and through the mobile app.
Offices: 2801 W Tyvola Rd, Charlotte, North Carolina 28217, US · 11525 Cantrell Rd, Little Rock, AR 72212, US · 2104 W Cumberland St, Dunn, NC 28334, US · 4400 Sharon Rd, Charlotte, NC 28211, US · 7600 Kingston Pike, Knoxville, TN 37919, US
How many Customer Service & Support jobs are open in Durham, NC right now?
There are currently 1,480 open customer service & support positions in Durham, NC listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Customer Service & Support roles in Durham, NC?
Companies currently hiring include Duke University School of Medicine, Duke University Hospital, Allied Universal, Lowe's Companies, Inc., Circle K, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Customer Service & Support jobs in Durham, NC?
Yes — 93 of the 1480 open customer service & support positions offer remote or hybrid work (44 remote, 49 hybrid).
How do I apply for Customer Service & Support jobs in Durham, NC?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.