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Department

Computer Science

About the University

Established in 1965, Metropolitan State University (MSU Denver) was founded to serve students who were underrepresented in higher education whose life paths and experiences did not fit the traditional mold. Sixty years later, the University continues to serve over 16,000 of Colorado’s extraordinary and diverse students, providing them with the foundation on which to build their unique aspirations. As the third largest public institution of higher education in Colorado, MSU Denver is a model university for today’s college students.

 

Proud of its federal designation as a Hispanic-Serving Institution that also offers graduate programs (gHSI) and the only Seal of Excelencia certified institution in Colorado, the University serves the most diverse undergraduate student population in the state, as well as the most first-generation students. Through affordable, flexible, and holistic education, MSU Denver helps students build essential skills grounded in a multicultural and global perspective that lead to undergraduate and graduate degrees, and career and life success.

At MSU Denver, we are committed to our CADRE values: Community, Access, Diversity, Respect, and Excellence. We strive to create a supportive and inclusive environment where all community members are valued and belong. Our dedication to breaking down barriers to education, fostering open dialogue, and promoting world-class scholarship ensures that we provide exceptional services and innovative learning opportunities for our students, faculty, and staff. 

Position Summary

MSU Denver is currently seeking a Senior Program Manager in the Department of Computer Sciences. The position exists to provide technical, student, and administrative program management for the department. This position requires the individual to execute, manage, and oversee various academic department functions regarding degree programs and student services. Responsibilities include understanding and managing processes for employment hiring and contracts, office budget and expenses, course scheduling, and other general office responsibilities as detailed in the Responsibilities section below.

The Senior Program Manager is also responsible for the supervision of the front office staff to greet and provide information to students and guests to the Department of Computer Sciences. This is a multi-faceted role that requires the ability to prioritize workflow, an aptitude for learning new systems and tools, and a strong ability to work and communicate with others. The successful candidate must have well- developed interpersonal skills, customer service experience, and excellent organizational skills to manage multiple tasks simultaneously with minimal supervision.

Responsibilities

Faculty Hiring/Contracts Management - 20%

• Candidate/applicant advisement and guidance on hiring process and associated processing and management of paperwork related to employment contracts or stipend process;
• Employment compliance and documentation;
• Management of HR employment forms and departmental archives. Requires advanced training in Faculty Load and Compensation processes and procedures to initiate and administer payrolls for all Adjunct Faculty salaries each academic semester.

Banner Course Creation and Scheduling Management - 20%

• Traditional classroom and online course schedule creation; course and section load balancing; faculty and classroom assignments;
• Mandated scheduling guidelines and requirements;
• Enrollment monitoring and census reporting. Requires advanced training in Banner scheduling process and procedures, and advanced skills in MS Project and MS Excel.

Departmental Budgets and Finance Management - 20%

• Main office budget planning;
• Departmental/student group travel spending management;
• Expenses tracking and report creation;
• Using Workday for reporting and expense tracking for each fiscal year;
• Preparation of budget review materials and accounting summaries as needed;
• Expense forms and reimbursement processes;
• Trained in MSU Denver Corporate Card for Department of Computer Sciences purchases and acquisitions and managing all budgetary processes through the Workday application;
• Support finance management work in departmental research grants.

Departmental Office Management and Events Coordination - 20%

• Requires experience in program planning, development and assessment for the Department of Computer Sciences;
• Support of operational requirements of department facilities, student lounge and front office;
• Front office communications, front office staffing and continuous coverage of front office supervision of staffing needs and access;
• Scheduling of student appointments with faculty;
• Office supply inventory control and ordering;
• Assists Department Chair and Associate Chair with day-to-day business of department as requested;
• May include limited marketing and promotional duties;
• Provides guidance or limited help to student clubs;
• Coordinates social, alumni, industry advisor, and other departmental events;
• Monitors front office staff and processes to ensure compliance with state and federal laws, including FERPA regulations and applicable public records requirements;
• Works with and trains others on front office support and networking equipment, i.e., copy machine, network printer, and smart conference room equipment.

Senior Program Management - 15%

• Support full-time faculty members, staff members, and affiliate faculty members;
• Provides senior program management for different major and minor programs within the Department of Computer Sciences. These programs include ~1500 majors, with additional students taking courses from this department;
• Support curriculum changes/revisions and departmental compliance;
• Forms accuracy and timely compliance and signatory’s management;
• Representation of department on curriculum matters as directed under curriculum committees and task forces. Requires advanced training in Banner and Degree Works academic degree reporting systems, and various other software platforms aimed at student advisement and communications.

Other Duties as Assigned - 5%

Job Competencies

• Leads with values by modeling CADRE values through coaching, clear expectations, accountability and conflict resolution that strengthens trust and team effectiveness.
• Leads operational excellence by aligning team workflows to departmental goals, managing capacity, supporting performance management, and ensuring compliance through clear communication.
• Leads with purpose by translating strategic goals into clear team priorities, guiding decision-making, and supporting employees through change.
• Fosters collaboration by creating an inclusive team culture, encouraging participation, and connecting people and resources to strengthen collective work.
• Promotes equity and belonging by mitigating bias, elevating diverse voices, and responding to the needs of individuals and teams with care and fairness.
• Leads innovation by encouraging professional growth, leveraging diverse perspectives, and supporting creative solutions that improve team effectiveness

Required Qualifications

• Minimum of 2 years of relevant experience providing administrative support in a professional setting
• Bachelor's degree or the equivalent combination of education and experience (please note that two years of experience equals one year of higher education)
• Proactive customer service experience with a focus on problem solving
• Previous experience in a position that required strong organizational skills and the ability to prioritize projects and workflow

Preferred Qualifications

• Previous experience working with students, faculty, and staff in higher education
• Demonstrated experience identifying problems, researching solutions, synthesizing information, and communicating outcomes
• Previous experience working with and preserving confidential documents and information
• Experience creating promotional and marketing materials
• Experience managing an office budget
• Experience with Banner or comparable student information system
• Experience with supervision and performance management
• Experience with providing general advising to students
• Knowledge of MSU Denver/AHEC accounting processes, including purchasing requisition, billing, invoicing, etc.
• Relevant experience with computing industry topics enabling the successful candidate to advise students, stakeholders, and community about CS programs offered

We encourage you to apply even if you do not meet every preferred qualification. We are most interested in finding the candidate who will best contribute to our Department and the University.

Schedule Information

• Full time, 40 hrs/week
• Exempt
• Hours: Monday - Friday, 8am - 5pm
• Evenings and Weekend Work: Rarely
• Schedule: Hybrid schedule options available
• Visit our website for more information on our University’s Alternative Work Arrangements policy.  
• Travel: Rarely

Salary for Announcement

Under Colorado law, MSU Denver is required to provide a reasonable estimate of the compensation range for this role and should not offer a salary outside of the range posted in this job announcement. This range takes into account a variety of factors including but not limited to experience, skills, knowledge, abilities, education, licensure and certifications, analysis of internal equity, and other business and organizational needs. It is not typical for an individual to be offered a salary at or near the top of the range for a position. Salary offers are determined based on final candidate qualifications and experience.

The anticipated hiring range that the university reasonably expects to pay for this position is $64,000 - $74,000.

This position is paid monthly and is eligible for MSU Denver benefits.

Instructions to Apply

Interested applicants must apply online at MSU Denver's career site, https://msudenver.wd1.myworkdayjobs.com/MSUDenver and search for JR105415.

The following documents are required to be included with your application:

• Resume

• Cover letter describing relevant job experiences as they relate to listed job qualifications and interest in the position 

Due to volume of applications received, only applications completed as outlined above will be considered. Please ensure you have uploaded all required documents into the Resume/Cover letter section of the application.

Professional references and their contact information will be requested from the finalist/s. At least one reference provided must be a supervisor (either current or former).

Official transcripts will be required of the candidate selected for hire.

Deadline

Applications accepted until position is filled; priority given to applications received by Wednesday, July 15th at 11:59 PM MST.

Closing Date

Open Until Filled

Posting Representative

Carlos Alcala

Posting Representative Email

[email protected]

Benefits

The University’s benefits package is comprehensive and offers medical, vision and dental, free RTD pass, tuition reimbursement, as well as a life and supplemental insurance plans, retirement plans and other programs, such as access to a long-term disability (LTD) plan. Visit MSU Denver’s benefits website to learn more.   

For a brief overview, please see: https://www.msudenver.edu/wp-content/uploads/2024/01/MSU-Benefit-Summary.pdf. 

The University will provide reasonable accommodations to applicants with disabilities throughout the employment application process. To request an accommodation pursuant to the Americans with Disabilities Act, please contact the Human Resources ADA Coordinator at [email protected].

Background Checks

Metropolitan State University of Denver is dedicated to ensuring a safe and secure environment for our faculty, staff, students, and visitors.  To Assist in achieving that goal, we conduct background checks on all finalists for positions at the University prior to employment.

Diversity Statement

Metropolitan State University of Denver is a unique, access-oriented campus community that values diversity, equity, and inclusion in all its forms. Our student population consists of nearly 58% first generation students and over 50% students of color. We are a designated Hispanic Serving Institution located in downtown Denver.

We create an equitable learning and working environment in concert with individuals who consistently demonstrate commitment to equity and inclusion. We greatly value the diverse identities and perspectives of our students, faculty, and staff and recognize that in order to achieve a just and equitable society, diversity must go beyond simple representation. It requires critical inquiry and dialogue and a commitment to action. We strive to provide a culture of belonging for all community members to achieve personal and professional success.