Ciudad de México, Mexico · Hybrid
At Ten, our ambition is clear: to become the most trusted service business in the world. As a global leader in lifestyle management and concierge services, we help high-net-worth members access exceptional travel, dining…
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Ciudad de México, Mexico · Remote Solely
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Ciudad de México, Mexico · On-site
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Ciudad de México, Mexico · On-site
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Ciudad de México, Mexico · Hybrid
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Ciudad de México, Mexico · Hybrid
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Ciudad de México, Mexico · Hybrid
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Ciudad de México, Mexico · Hybrid
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Ciudad de México, Mexico · Hybrid
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Ciudad de México, Mexico · On-site
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Ciudad de México, Mexico · Hybrid
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Ciudad de México, Mexico · On-site
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Ciudad de México, Mexico · Hybrid
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Ciudad de México, Mexico · On-site
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Design and manage personalized, high-end leisure travel itineraries and multi-destination journeys for high-net-worth members. Coordinate with global teams and suppliers to ensure seamless travel experiences from planning through completion.
Requires over 3 years of experience in leisure travel consulting and proficiency with GDS systems like Amadeus or Sabre. Candidates must have advanced English communication skills and a proven ability to create complex international itineraries.
At Ten, our ambition is clear: to become the most trusted service business in the world. As a global leader in lifestyle management and concierge services, we help high-net-worth members access exceptional travel, dining, entertainment, and lifestyle experiences through our proprietary technology platform and expert global teams.
We are currently looking for a Travel Agent to join our global travel team. This role is ideal for professionals with solid experience in leisure travel, tailor-made itineraries, and premium client service, passionate about designing personalised journeys rather than selling standard travel products.
If you have experience creating customised travel plans, managing complex bookings, and delivering outstanding service to discerning travellers, this could be the perfect next step in your career.
The Role
As a Luxury Travel Consultant / Travel Concierge, you will create and manage tailor-made travel experiences from simple getaways to complex, multi-destination international itineraries.
You will work closely with members to understand their preferences, travel styles, and expectations, and curate personalised recommendations including flights, luxury hotels, villas, transfers, destination experiences, and travel services.
This is not a sales role. It is a consultative, service-driven position focused on understanding member needs, building exceptional travel solutions, and delivering seamless experiences from planning through completion.
Key Responsibilities
Please note: this role focuses on leisure travel planning and concierge-style service. It is not a sales, logistics, or corporate travel operations position.
What We’re Looking For
Essential
Preferred
Working Schedule
Dynamic service environment supporting members across different time zones; shift flexibility required.
Benefits
Why Join Ten
At Ten, you’ll be part of a truly global leader in luxury lifestyle and travel services. Our teams collaborate internationally to deliver exceptional support to a discerning member base.
If you love leisure travel, enjoy curating memorable journeys, and want to grow professionally in a premium service environment, we want to hear from you.
Partners with global financial institutions and premium brands to attract and retain wealthy and mass affluent customers
Ten partners with global financial institutions and other premium brands to attract and retain wealth and mass affluent clients. Millions of members have access to Ten's services across travel, dining, entertainment, lifestyle and retail benefits on behalf of over fifty clients. Our market-leading platform and service delivers a seamless experience and unparalleled access for your most important clients. Ten’s leading technology-enabled travel and lifestyle platform provides unmatched concierge services, bespoke loyalty programmes, tailored benefits and experiences, and personalised and targeted communications. Established in the UK in 1998, and a certified B Corp™ business, Ten operates in over 20 cities worldwide. Our service is delivered in 26 languages including English, French, German, Portuguese, Spanish, Mandarin, Cantonese and Japanese. The service is available 24/7, 365 days a year. Ten is owned by Ten Lifestyle Group Plc, a publicly listed company on the London Stock Exchange ('TENG').
Offices: 9 Floor, 338 Euston Road, London, London NW1 3BG, GB · 36 Robinson Road, #02-127, City House, Singapore, Singapore 068877, SG · 10801 W Charleston Blvd, Las Vegas, Nevada 89135, US · 149 New Montgomery St, Suite 352, 3rd Floor, San Francisco, California 94105, US · 875 Sixth Avenue, New York, NY 10001, US
There are currently 1,044 open customer service & support positions in Ciudad de México, Mexico listed on Clera. New openings are added daily as companies post roles.
Companies currently hiring include HSBC, BBVA, Citi, Santander, Salesforce, among others. Browse the listings above to see every active employer.
Yes — 403 of the 1044 open customer service & support positions offer remote or hybrid work (138 remote, 265 hybrid).
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