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Full-time
bachelor degree
Performance-based Remuneration, Occupational Health Benefits, Hybrid and Flexible Working Environments
Posted 44d ago
~40 hrs/week
Responsibilities
Responsible for uploading customer invoices into portals and submitting them via email for three legal entities in Mexico. The role involves tracking outstanding invoices, handling customer inquiries, and verifying payment information for collectors.
Requirements
Requires a degree in Accounting, Business, or Finance with intermediate to advanced English skills. Candidates must possess basic accounting knowledge and a strong focus on accuracy and customer service.
Full job description
What we offer
Explore a world of opportunities with us. Look ahead with us and help shape innovative solutions to make our world more sustainable and life healthier, more vibrant and more comfortable. At Evonik, you have the chance to explore, thrive, and grow alongside 33,000 colleagues. Among attractive career paths and high-quality development programs, we not only offer performance-based remuneration and occupational health benefits but also hybrid and flexible working environments with #SmartWork. Bring your fresh perspective, develop your strengths, break out your mold, and find a career that fits your dreams with us.
Click on the link below to learn what our employees have to say about Evonik:
Centralized function responsible for invoice submission for Evonik’s three legal entities in Mexico.
Upload customer invoices into customer portals and/or submit invoices via customer-designated email addresses.
Ensure complete and accurate submission of invoices including all required documentation.
Subtasks
Keep track of assigned accounts to follow up the outstanding invoices.
Follow the established escalation strategy to ensure the submission of outstanding invoices or other relevant documents, such as goods receipts, evidencies among others.
Handle questions or inquiries related to customer’s invoices.
Maintain complete supporting correspondence for all invoice submissions.
Maintain high accuracy and customer service standards.
Responsible for the activities inherent to its function, complying with the requirements of the Code of Conduct; of the Responsible Care Program; quality, environment, safety and health management system; Internal Procedures; and ISO 9001 and/or 14001 standards where applicable.
Verify payment information in the portals to share with collectors.
REQUIREMENTS
Degree in accounting, Business, or Finance.
Language: Intermediate to advanced level of English
Strategic Thinking: is required to quickly digest data, address challenges and offer potential solutions.
Customer focus orientation: clearly understanding and developing empathy with internal and external customers and their demands. This explicitly involves having clear writing and oral communication skills.
Team Player: working effectively with members of the team as well as assisting in the resolution of cases. Shows commitment, competence and leads by example.
Attention to details; demonstrates a high level of accuracy and diligence to ensure correct and complete invoices and Complementos de Pago submissions.
Accounting knowledge: basic accounting knowledge or understanding of invoicing, accounts receivable processes, and financial documentation.
Your Application
To ensure that your application is proceeded as quickly as possible and to protect the environment, please apply online via our careers portal. Further information about Evonik as Employer can be found at www.evonik.com/en/careers.html.
Please address your application to the Talent Acquisition Manager, stating your earliest possible starting date and your salary expectations.
Your Talent Acquisition Manager:
Carla Carmona Rodriguez
Company is
Evonik Industries de Mexico S.A. de C.V.
Related keywords
InvoicingAccounts ReceivableCustomer PortalsISO 9001ISO 14001Complementos de PagoFinancial DocumentationSpecialty ChemicalsInvoice TrackingCustomer Service
Evonik goes beyond the boundaries of chemistry with its combination of innovative strength and leading technological expertise. The global chemical company, headquartered in Essen, Germany, is active in more than 100 countries and generated sales of €14.1 billion and earnings (adjusted EBITDA) of €1.9 billion in 2025. The common motivation of the approximately 31,000 employees: to provide customers with a decisive competitive advantage with tailor-made products and solutions as a superforce for industry, thereby improving people's lives. In all markets. Every day.
Interested in joining our global team? Our wide range of opportunities extends from creative and innovative research through international management all the way to production. Whether you’re studying, starting out in your career or a seasoned professional, come help us make the world a better place. For more information about careers at Evonik, go to:
www.careers.evonik.com. #PartOfSomethingSpecial
Find our netiquette on: www.evonik.com/netiquette
Company Information: https://www.evonik.com/en/meta/company-information.html
Privacy Policy: https://www.evonik.com/en/meta/privacy-policy.html
Offices: Evonik Industries AG, Rellinghauser Straße 1-11, Essen, NRW 45128, DE
How many Customer Service & Support jobs are open in Ciudad de México, Mexico right now?
There are currently 1,028 open customer service & support positions in Ciudad de México, Mexico listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Customer Service & Support roles in Ciudad de México, Mexico?
Companies currently hiring include HSBC, BBVA, Citi, Santander, Salesforce, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Customer Service & Support jobs in Ciudad de México, Mexico?
Yes — 403 of the 1028 open customer service & support positions offer remote or hybrid work (137 remote, 266 hybrid).
How do I apply for Customer Service & Support jobs in Ciudad de México, Mexico?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.