El Rol Tendrás el propósito de gestionar de manera exitosa la relación con los clientes organizando eficientemente los recursos, gestionando los procesos y conectando a las prácticas y equipos para alcanzar los objetivos…
Skills: Account management, Project management, Digital marketing, Budget management, Team leadership
El Rol Tendrás el propósito de gestionar de manera exitosa la relación con los clientes organizando eficientemente los recursos, gestionando los procesos y conectando a las prácticas y equipos para alcanzar los objetivos…
Skills: Project management, Account management, Budget management, Digital marketing, CRM
Ebury helps ambitious businesses unlock global growth, and we take the same approach with our people. We encourage innovation and movement, collaboration and problem-solving, and foster an environment where everyone can …
Skills: Technical support, Python, Troubleshooting, Incident management, Software development
Please note this job advertisement is only available in Spanish. To view the job, select ‘Español - ES’ from the language selector in the page menu. Propósito del Puesto: Ejecutar actividades administrativas relacionadas…
Overview With more than 45,000 employees and partners worldwide, the Customer Experience and Success (CE&S) organization is on a mission to empower customers to accelerate business value through differentiated customer e…
Skills: Technical support, Troubleshooting, Problem solving, Customer service, Log analysis
Job overview: Schneider is seeking a Transportation Analyst in Mexico City to assign freight to carriers while balancing capacity. The Transportation Analyst will work with Equipment Planners to minimize delays and idle …
Overview With more than 45,000 employees and partners worldwide, the Customer Experience and Success (CE&S) organization is on a mission to empower customers to accelerate business value through differentiated customer e…
Skills: Technical support, System development, Network operations, Software support, IT consulting
Who are we? SupportYourApp is a global Intelligent Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer …
Skills: German language, English language, Landing page optimization, Makaira, E-commerce
About the Team: You will be a part of the Workforce Management (WFM)) team which is a component of the Global Support and Integrity Operations (GSIO) organization. The primary role of this organization is to provide the …
Operations Analyst (Analista de Operaciones) - Mexico City (Hybrid)
Ciudad de México, Mexico · Hybrid
Entry level$709M raised
Ready to accelerate your career? Clara is the fastest-growing company in Latin America. We've built the leading solution for companies to make and manage all their payments. We already help over 20,000 large and growing …
Skills: Analytical Skills, Problem Solving, Attention To Detail, Spreadsheet Formulas, Pivot Tables
Description As one of our highly skilled make-up artists you will combine your creative and technical expertise and passion for people to provide a welcoming, inspirational and personalized in-store experience which educ…
Título del puesto: Asistente de Ventas Ubicación: Monterrey, Nuevo León About Springer Nature Springer Nature is one of the leading publishers of research in the world. We publish the largest number of journals and books…
Who We Are At Kyndryl, we run and reimagine the mission-critical technology systems that drive advantage for the world’s leading businesses. We are at the heart of progress; with proven expertise and a continuous flow of…
Skills: C#, .NET Framework, .NET Core, .NET 6+, ASP.NET MVC
Description As one of our highly skilled make-up artists you will combine your creative and technical expertise and passion for people to provide a welcoming, inspirational and personalized in-store experience which educ…
Como uno de nuestros talentosos asesores de ventas, brindarás un servicio acogedor, auténtico y personalizado a nuestros clientes para lograr todos los objetivos de ventas y servicio al cliente. Con tu pasión por la gent…
Skills: Customer service, Sales, Cosmetics, Fragrances, Point of sale
Grupo Peña Verde
ANALISTA EMISION DAÑOS
Ciudad de México, Mexico · On-site
Entry level
¡En Grupo Peña Verde confiamos en tu talento! Seguimos creciendo y consolidándonos día a día en el sector asegurador. Este año, hemos sido reconocidos por Great Place to Work con el lugar #44 en el ranking de mejores emp…
Skills: Data entry, Excel, Insurance underwriting, Damage insurance, Analytical skills
Job Description: Omega CRM es una empresa de Merkle y Dentsu, líder en el desarrollo de servicios de Experiencia del Cliente (Customer Experience). Cuenta con más de 20 años de experiencia en el uso de tecnología aplicad…
Skills: Salesforce, Apex, Visualforce, SOQL, Web Services
About Four Seasons: Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our t…
Skills: Bar management, Cocktail knowledge, Team leadership, Guest relations, Quality assurance
Lider Nacional de Servicios Técnicos de Avicultura
Ciudad de México, Mexico · Hybrid
Senior+
Job Description Sobre la posición Buscamos un líder técnico con visión estratégica para dirigir el área de Servicios Técnicos en Avicultura a nivel nacional, asegurando un acompañamiento técnico de alto valor para client…
Skills: Strategic Leadership, Poultry Health, Vaccination, Biosecurity, Team Management
Ready to Solve, Innovate, and Be the Hero for Our Clients? Join Us at My IT Crew. At My IT Crew, being an engineer isn't about closing tickets, it's about building trust. Since 2016, we've been redefining what it means t…
Skills: Windows Server, Active Directory, Group Policies, Microsoft 365, Hyper-V
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Full-time
bachelor degree
Major medical insurance, Food vouchers, Remote work, Hybrid work, Flexible schedule, Internal mobility
Posted 8d ago
~40 hrs/week
Spanish
Responsibilities
The Account Supervisor will manage client relationships, coordinate project teams, and oversee operational efficiencies to meet company objectives. They are responsible for budget management, resource allocation, and identifying growth opportunities within client accounts.
Requirements
Candidates must have 3 to 4 years of experience in digital agencies and a professional background in Advertising, PR, Marketing, or Business Administration. Proficiency in English and experience with project management methodologies like SCRUM or Agile are required.
Full job description
El Rol
Tendrás el propósito de gestionar de manera exitosa la relación con los clientes organizando eficientemente los recursos, gestionando los procesos y conectando a las prácticas y equipos para alcanzar los objetivos del mismo y cubrir las necesidades alineada con la propuesta de valor de la compañía.
¿Qué harás?
Tendrás un rol de liderazgo en el que serás responsable de mantener el contacto con cliente y equipo a nivel regional, también, identificarás y gestionaras los planes de carrera y proyección de tu equipo a cargo.
Coordinarás reuniones semanales con los equipos de trabajo para llevar el seguimiento de los proyectos, detectar mejoras y resolver posibles problemas que puedan surgir en el transcurso de los mismos.
Verificarás que las horas reportadas por los equipos están alineadas con lo pactado con cliente.
Analizarás e implementarás eficiencias operacionales con la asignación correcta de los recursos y tiempos. Implementarás estrategias, tácticas, planes de coordinación, implementación y reporte de los resultados obtenidos.
Gestionarás proveedores, socios externos, clientes, brand managers y agencias de medios.
Colaborarás con los equipos para generar protocolos y casos de alto engagement con los consumidores.
Asignarás los recursos necesarios para alcanzar los objetivos de cada cuenta en términos de perfiles, presupuesto y tiempo.
Detectarás oportunidades de crecimiento en los clientes con los que trabajas garantizando el seguimiento de las propuestas, la efectividad de las estrategias marcadas.
Serás responsable de gestionar el presupuesto de la cuenta.
¿Quién eres?
Aportarás experiencia de 3 a 4 años como Supervisor de Cuentas habiendo trabajado en Agencias Digitales.
Profesional en Publicidad y RRPP, Marketing,ADE o afines.
Nivel de inglés alto.
Experiencia habiendo trabajado en metodologías de gestión de proyectos (PMP, SCRUM, Agile, KANBAN, Trelo, Jira, Basecamp).
Aportarás conocimiento en:
CRM, RRSS, SEO, SEM y blogs (Nice to have)
Avanzado G-suite, Iwork, Office.
Gestión de presupuesto.
Seguro de gastos médicos mayores, en Findasense nos preocupamos por tu bienestar
Beneficios de alimentación en vales de despensa!
Podrás trabajar desde casa, desde el espacio de coworking, desde otra oficina de Findasense o cualquier parte del mundo, en línea con nuestra política Hybrid Way of Work
Flexibilidad horaria, para hacer posible tu balance vida - trabajo
¡Movilidad interna! para que explores otras posiciones dentro de Findasense
Podrás participar en nuestro programa de voluntariado, contarás con 40 horas laborales al año para colaborar con organizaciones que tengan iniciativas de servicio comunitario o voluntariado
We are a global Brand Experience company with consulting, agency and technology integrator capabilities, who believe in business as a positive force for change.
Our consulting, solutions and products allow companies to create a frictionless consumer journey through all channels (phone, social, web, mobile, retail, etc). We use the power of data science to generate personalized experiences and execute strategies by creating relevant content.
With a mission to innovate and transform the way organizations relate to people, we create global and local solutions to drive the digital transformation of our customers, with more than 300 employees trained as innovation leaders, around 20 countries around the world: United States, Argentina, Chile, Peru, Costa Rica, Colombia, Panama, Guatemala, Ecuador, Dominican Republic, Spain and Mexico.
We have a deep and multidimensional knowledge of the consumer in more than 10 industries, obtained by working as a partner with companies such as: L'Oreal, The Coca-Cola Company, Kimberly Clark, Abbott, FOX, Huawei, Bimbo, Lenovo, Banco Santander, Electronic Arts, IE Business School, Orange and Bayer among others.
Offices: C/ Mártires de Alcalá, 4. 28015 Planta 1, Madrid., Madrid, Madrid 28015, ES · San Rafel de Escazu, San José, San José 10203, CR · Cra. 14 #97-63, Bogotá, Colombia, Piso 11, Bogotá, Cundinamarca 00000, CO · Alfonso Nápoles Gándara 50, Santa Fe, Zedec Sta Fé, Álvaro Obregón, 01219 Ciudad de México, CDMX, México, Mexico, MX
Omnichannel MarketingIntelligenceCustomer ExperienceSEOMultichannel Customer CareDigital TransformationDIsplay AdvertisingMedia planning and buyingMobile MarketingSocial Media Marketing
How many Customer Service & Support jobs are open in Ciudad de México, Mexico right now?
There are currently 1,028 open customer service & support positions in Ciudad de México, Mexico listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Customer Service & Support roles in Ciudad de México, Mexico?
Companies currently hiring include HSBC, BBVA, Citi, Santander, The Estée Lauder Companies Inc., among others. Browse the listings above to see every active employer.
Are there remote or hybrid Customer Service & Support jobs in Ciudad de México, Mexico?
Yes — 391 of the 1028 open customer service & support positions offer remote or hybrid work (131 remote, 260 hybrid).
How do I apply for Customer Service & Support jobs in Ciudad de México, Mexico?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.