Viceroy Hotels Viceroy Hotels & Resorts offers a fresh take on hospitality, centered on the richness of experiences and cultural connection. A leader in modern luxury, Viceroy is committed to creating unique, immersive e…
Skills: Mixology, Customer Service, Inventory Control, Beverage Preparation, Communication
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Other
high school
Posted 37d ago
Apply by Jun 30
~40 hrs/week
Responsibilities
The Bartender is responsible for the complete setup and breakdown of the bar area while mixing drinks according to hotel standards. They must ensure guest satisfaction, maintain cleanliness, and strictly follow state liquor laws.
Requirements
A high school diploma or equivalent is preferred, along with the ability to stand for entire shifts and lift up to 50 pounds. Candidates must possess strong communication skills and a professional demeanor to interact with guests and staff.
Full job description
Viceroy Hotels
Viceroy Hotels & Resorts offers a fresh take on hospitality, centered on the richness of experiences and cultural connection. A leader in modern luxury, Viceroy is committed to creating unique, immersive experiences that allow guests to craft unforgettable narratives rooted in the authenticity of each destination. Viceroy’s portfolio of hotels and resorts can be found in a diverse array of breathtaking and inspiring locations including Los Cabos, Santa Monica, Chicago, Riviera Maya, Kopaonik, Snowmass, Washington D.C., St. Lucia, and Portugal’s Algarve, with a forthcoming resort in Sun Valley, Idaho slated to open in summer 2026.
Location
Viceroy Chicago, IL
Overview
The Bartender is responsible for the complete set up of the bar area and the mixing of drinks for all guests and servers. Need to maintain the service and cleanliness of the bar area, ensuring quality service, guest satisfaction and control over liquor inventory.
Responsibilities
Maintain a warm and friendly demeanor at all times.
Employees must at all times be attentive, friendly, helpful, and courteous to all guests, managers and fellow employees.
Set up the bar according to hotel standards and ensure that guests are served promptly and efficiently.
Prepare beverages and cocktails according to the hotel’s mixing and presentation standards.
Serve guests with all beverage requirements in a friendly, courteous and professional manner.
Break down bar after the completion of functions, storing liquor, supplies and equipment according to the hotel’s standards.
Follow all state liquor laws.
Know hotel services and facilities.
Abide by all hotel policies and safety rules.
Follow prescribed procedures in serving liquor with care to avoid problems with intoxicated guests.
Respond to guests’ problems, complaints and accidents.
Be familiar with all fire exit locations and fire extinguisher locations and know how to operate.
Ensure that the bar and service areas are kept clean and tidy during service.
Ensure overall guest satisfaction.
Qualifications
High School diploma or equivalent and/or experience in hotel or a related field preferred.
Flexible and long hours sometimes required.
Medium work - Exerting up to 50 pounds of force occasionally, and/or 20 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects.
Ability to stand during entire shift.
Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner.
Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests.
Must be able to multitask and prioritize departmental functions to meet deadlines.
Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner.
Attend all hotel required meetings and trainings.
Maintain regular attendance in compliance with Highgate Hotel Standards, as required by scheduling, which will vary according to the needs of the hotel.
Maintain high standards of personal appearance and grooming, which includes wearing the proper uniform and nametag.
Comply with Highgate Hotel Standards and regulations to encourage safe and efficient hotel operations.
Maximize efforts towards productivity, identify problem areas and assist in implementing solutions.
Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary.
Must be able to understand and apply complex information, data, etc. from various sources to meet appropriate objectives.
Must be able to cross-train in other hotel related areas.
Must be able to maintain confidentiality of information.
Must be able to show initiative, including anticipating guest or operational needs.
Perform other duties as requested by management.
Related keywords
BartendingHospitalityLiquor LawsCocktailsGuest RelationsInventory ManagementFood and BeverageLuxury HotelsService StandardsSafety Regulations
Welcome to Viceroy Hotels & Resorts – Redefining Modern Luxury in Global Hospitality
Named in the top ten of ‘Top 25 Hotel Brands’ on Travel + Leisure World's Best Awards 2023.
At Viceroy Hotels & Resorts, we take pride in crafting one-of-a-kind, authentic experiences that seamlessly blend design and service, inspiring travelers worldwide.
Our diverse portfolio of luxury hotels and resorts spans the globe, offering exceptional destinations, including Los Cabos, Santa Monica, Chicago, Riviera Maya, Snowmass, Washington D.C., and St. Lucia, Portugal and Serbia.
Awards & Accolades:
Recipient of the prestigious 'Top 25 Hotel Brands' award on Travel + Leisure World's Best Awards 2023, a testament to our commitment to excellence in hospitality.
Viceroy for Everyone - Fostering Diversity, Equity & Inclusion
We value diversity, equity, and inclusion, empowering our colleagues and guests to thrive in an inclusive environment. Learn more about our ongoing commitment to Diversity & Inclusion Initiatives: https://www.viceroyhotelsandresorts.com/culture-community/diversity-equity-inclusion-belonging.
Join our Journey: Discover more about our modern luxury brand and explore exciting career opportunities: https://www.viceroyhotelsandresorts.com/about-us/careers.
#LuxuryTravel #Hospitality #DiversityAndInclusion #TravelWithViceroy #ViceroyPride
Offices: 750 North San Vicente Boulevard - East, Suite 1000, West Hollywood, California 90069, US · 130 Wood Rd, Snowmass Village, Colorado 81615, US · 1118 N State St, Chicago, Illinois 60610, US · 1155 14th St NE, Washington, District of Columbia, US · 1430 Rhode Island Ave NW, Washington, District of Columbia 20005, US
How many Customer Service & Support jobs are open in Chicago, IL right now?
There are currently 5,152 open customer service & support positions in Chicago, IL listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Customer Service & Support roles in Chicago, IL?
Companies currently hiring include Dollar Tree Stores, Domino's, Starbucks, AutoZone, Compass Group, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Customer Service & Support jobs in Chicago, IL?
Yes — 763 of the 5152 open customer service & support positions offer remote or hybrid work (231 remote, 532 hybrid).
How do I apply for Customer Service & Support jobs in Chicago, IL?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.