Chicago, Illinois, United States · On-site
$52k–$55k/yr
About us: For close to three decades, Union Insurance Group has designed its policies to specifically meet the unique needs of labor organizations. We insure more than 6,800 labor organizations across the country ranging…
Skills: Customer Service, Written Communication, Verbal Communication, Organizational Skills, MS Office
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The Customer Service Representative ensures client data accuracy and delivers exceptional service to labor organization clients. Key duties include managing policy documentation, resolving customer issues, and acting as a liaison between clients and underwriters.
A high school degree or GED is required, along with experience in administrative or customer service roles. Candidates must obtain an Illinois Property and Casualty License within three months of employment.
About us:
For close to three decades, Union Insurance Group has designed its policies to specifically meet the unique needs of labor organizations. We insure more than 6,800 labor organizations across the country ranging from small Locals to Internationals.
Union Insurance Group is an equal opportunity employer. Beyond insuring working families, we are committed to giving back and supporting charitable organizations. For example, during our 25-year anniversary, staff participated in 25 different volunteer opportunities.
Job Summary:
Reporting to an Account Executive, the Customer Service Representative is a key member of our team structure, ensuring client data is accurate and reliable. Working alongside an Account Manager and Account Executive, the Customer Service Representative plays an important role by delivering exceptional customer service to protect working families and helping UIG grow and develop. The Customer Service Representative’s day-to-day activities include internal interactions with UIG colleagues, external interactions with clients and underwriters, work within the management operating system, and ongoing education. Education is centered around increasing insurance knowledge and business acumen. Opportunity exists for a Customer Service Representative to move into an Account Manager position in the future.
Responsibilities:
Education and Experience:
Required Certifications/Licenses:
Illinois Property and Casualty License within three months of employment. UIG will pay for license course and test.
Other Required Skills and Abilities:
Benefits:
Committed to Protecting Labor
Union Insurance Group represents over 6,800 labor organizations including international unions, district councils, building trades councils, federations, apprenticeship programs, health & welfare funds, locals - serving each by providing quality insurance coverage from “A” rated carriers at a competitive price. We are the nation's only 100% union organized agency - enabling our customers to receive the added value of supporting a union shop. As proud members of the International Brotherhood of Boilermakers, each member of our staff has a true appreciation for the ongoing labor movement of our brothers and sisters.
Offices: 303 W. Erie St., Ste 310, Chicago, IL 60654, US · 1401 Willow Pass Road, Ste 870, Concord, CA 94520, US · 815 Connecticut Ave, Washington, DC 20006, US
Committed to Protecting Labor
Union Insurance Group represents over 6,800 labor organizations including international unions, district councils, building trades councils, federations, apprenticeship programs, health & welfare funds, locals - serving each by providing quality insurance coverage from “A” rated carriers at a competitive price. We are the nation's only 100% union organized agency - enabling our customers to receive the added value of supporting a union shop. As proud members of the International Brotherhood of Boilermakers, each member of our staff has a true appreciation for the ongoing labor movement of our brothers and sisters.
Offices: 303 W. Erie St., Ste 310, Chicago, IL 60654, US · 1401 Willow Pass Road, Ste 870, Concord, CA 94520, US · 815 Connecticut Ave, Washington, DC 20006, US
