Cedar Rapids, Iowa, United States · On-site
The Critical Operations Associate is responsible for monitoring operations and conducting routine and ongoing assessment of the building systems, operations, and performance. The role is also responsible for assisting cu…
Skills: Facility Monitoring, Customer Support, Ticketing Systems, Preventive Maintenance, Electrical Infrastructure
Cedar Rapids, Iowa, United States · On-site
At Five Below our growth is a result of the people who embrace our purpose: We know life is way better when you are free to Let Go & Have Fun in an amazing experience, filled with unlimited possibilities, priced so low, …
Skills: Customer Service, Staff Management, Store Operations, Merchandising, Training
Cedar Rapids, Iowa, United States · On-site
Overall Job Summary The Team Leader is responsible for supporting Store leadership, delivering Legendary Service, coaching Team Members, and owning assigned sales-floor presentation areas. In the updated operating model,…
Skills: Team Leadership, Customer Engagement, Coaching, Retail Sales, Inventory Management
Cedar Rapids, Iowa, United States · On-site
Job Description: We are looking to add a Client Service Consultant to join our Property Casualty team in Cedar Rapids, IA. Offering a forward-thinking, innovative, and vibrant company culture, along with the opportunity …
Skills: Client Consulting, Insurance Underwriting, Risk Management, Policy Negotiation, Proposal Preparation
Cedar Rapids, Iowa, United States · On-site
At Five Below our growth is a result of the people who embrace our purpose: We know life is way better when you are free to Let Go & Have Fun in an amazing experience, filled with unlimited possibilities, priced so low, …
Skills: Customer Service, Sales Skills, Attention To Detail, Merchandise Organization, Cashiering
Cedar Rapids, Iowa, United States · Hybrid
By joining Sedgwick, you'll be part of something truly meaningful. It’s what our 33,000 colleagues do every day for people around the world who are facing the unexpected. We invite you to grow your career with us, experi…
Skills: Customer Service, Verbal Communication, Written Communication, Microsoft Office, Typing
Cedar Rapids, Iowa, United States · On-site
$18/hr–$35/hr
We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate…
Skills: Lead Generation, Cold Calling, Relationship Management, Community Outreach, CRM Software
Cedar Rapids, Iowa, United States · Hybrid
$90k–$110k/yr
Insurance Agency Operations Manager Location: Cedar Rapids, IA | Primarily In-Office with Hybrid Flexibility Type: Full-Time, Exempt Salary: $90,000–$110,000, based on experience A well-established and respected independ…
Skills: Agency Operations, Team Leadership, Workflow Optimization, Account Management, Client Retention
Cedar Rapids, Iowa, United States · On-site
$32/hr–$35/hr
Location: Windsor on the River (Cedar Rapids, IA) Reports to: Property Manager Company Overview: Highlands Vista Group (“HVG”) was formed in 2018 with a long‐term investment strategy in multifamily real estat…
Skills: Maintenance Supervision, Residential Maintenance, HVAC Systems, Electrical Knowledge, CMMS
Cedar Rapids, Iowa, United States · Hybrid
NISC develops and implements enterprise-level and customer-facing software solutions for over 960+ energy cooperatives and communication organizations across North America. Our mission is to deliver technology solutions …
Skills: Project Management, Business Process Analysis, Workflow Configuration, Change Management, Software Implementation
Cedar Rapids, Iowa, United States · On-site
NISC develops and implements enterprise-level and customer-facing software solutions for over 960+ energy cooperatives and communication organizations across North America. Our mission is to deliver technology solutions …
Skills: Customer Service, Problem Solving, Troubleshooting, Accounting, Application Support
Cedar Rapids, Iowa, United States · On-site
Administrative Assistant – Better Living Senior Living About Better Living At Better Living, our mission is simple and deeply meaningful: to love generously, serve passionately, and elevate every moment. Every interactio…
Skills: Office Management, Financial Operations, Payroll Preparation, Regulatory Compliance, Employee Record Maintenance
Cedar Rapids, Iowa, United States · On-site
Overview Alro Steel is currently seeking an Inside Sales Representative to join our team in Cedar Rapids, IA. Join the Alro team and start building your tomorrow! Whether you are a recent graduate or an experienced profe…
Skills: Customer Relationship Management, Pricing, Order Processing, Communication, Organization
Cedar Rapids, Iowa, United States · On-site
Ready for the next step in your career at TrueNorth? The Construction Specialty Group is hiring an Senior Account Specialist in Cedar Rapids! This internal opportunity is ideal for someone who is ready to grow with TrueN…
Skills: Customer Service, Insurance Quoting, Policy Documentation, Time Management, Microsoft Office
Cedar Rapids, Iowa, United States · On-site
POSITION SUMMARY This role is responsible for the preparation, completion and electronic transmission of all end of day reports, night audit checklist work and other reporting necessary to roll the property into a new bu…
Skills: Financial Reconciliation, Guest Services, Night Audit, Property Management Systems, Cash Handling
Cedar Rapids, Iowa, United States · On-site
Additional Considerations (if any): Daytime Shifts - At Hy-Vee our people are our strength. We promise “a helpful smile in every aisle” and those smiles can only come from a workforce that is fully engaged and committed …
Skills: Baking, Customer Service, Production Scheduling, Sanitation Procedures, Inventory Management
Cedar Rapids, Iowa, United States · Hybrid
By joining Sedgwick, you'll be part of something truly meaningful. It’s what our 33,000 colleagues do every day for people around the world who are facing the unexpected. We invite you to grow your career with us, experi…
Skills: Payroll Processing, Leave Administration, Data Integrity, Microsoft Office, Analytical Skills
Cedar Rapids, Iowa, United States · On-site
JOB TITLE: ON-SITE Arabic Spoken Language Interpreter - Independent Contractor FLSA STATUS: Independent Contractor JOB SUMMARY: Qualified Foreign Language Interpreters are responsible for facilitating on-site, online, an…
Skills: Arabic Interpretation, English Proficiency, Medical Interpreting, Legal Interpreting, Translation
Cedar Rapids, Iowa, United States · On-site
Why Wells Fargo: Are you looking for more? Find it here. At Wells Fargo, we're more than a financial services leader – we’re a global trailblazer committed to driving innovation, empowering communities, and helping our c…
Skills: Cash Handling, Customer Service, Transaction Processing, Active Listening, Risk Management
Cedar Rapids, Iowa, United States · On-site
$21/hr–$29/hr
Work Flexibility: Field-based This position has been established to support a customer-specific business need and is anticipated to last for an initial six-month period. Continuation beyond the initial term will be based…
Skills: Surgical Equipment Management, Troubleshooting, Clinical Support, Patient Care, Interpersonal Communication
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Monitor data center building systems and performance while conducting routine facility tours to ensure safe operation. Provide direct support to customers with equipment installations and resolve low to medium priority technical tickets.
Requires a high school diploma or technical degree and at least one year of technical or military training. Candidates must be proficient in MS Office and capable of performing physical tasks including lifting up to 50 lbs.
The Critical Operations Associate is responsible for monitoring operations and conducting routine and ongoing assessment of the building systems, operations, and performance. The role is also responsible for assisting customers on the Data Center floor both in person and via the telephone, assisting with customer equipment installs, providing support on low and medium priority tickets within the ticketing system, escalating alerts and/or customer requests to senior technicians for resolution, and completing other tasks as assigned.
This role requires shift work hours to support a 24x7x365 data center environment. To be eligible for a position as Critical Operations Associate, the candidate must agree to successfully complete all career pathing qualifications for the Critical Operation Associate and COT I within two years of their start date.
RESPONSIBILITIES, other duties may be assigned.
BASIC QUALIFICATIONS
· High school diploma, Technical college degree, or equivalent professional experience
· One or more years of technical training, military training, or equivalent professional work experience
· Proficiency with MS Office Suite
PREFERRED QUALIFICATIONS
· Basic understanding of electrical, mechanical, and/or network infrastructure concepts and theory
· One or more years of work experience in a mission-critical or similar environment
KNOWLEDGE, SKILLS, AND ABILITIES
· Customer focus with strong written, verbal and interpersonal skills, and the ability to interface with all levels within the organization
· Ability to function in a team environment.
· Ability to analyze operations of various systems, determine the cause of problems and malfunctions and take corrective action as required.
· The ability to pass job-related skills assessments based on pre-determined scoring criteria and time frames.
· Computer skills and familiarity with MS Office, Outlook, and web-based computer applications.
· The ability to acquire and apply job-related knowledge within set guidelines and expectations.
· Position may involve frequent typing, standing, walking, pushing, pulling, bending, reaching and lifting. Lifting requirements may range from <10 lbs. - 50 lbs. on a regular basis, with heavier weights done in conjunction with other individuals or lifting aids.
TOTAL REWARDS
· This role is also eligible for a competitive benefits package that includes: medical, dental, vision, life, and disability insurance; 401(k) retirement plan; flexible spending and HSA accounts; paid holidays; paid time off; paid volunteer days; employee assistance program; tuition assistance; parental leave; military leave assistance; QTS scholarship for dependents; wellness program, and other company benefits.
· This position is Bonus eligible.
We conform to all the laws, statutes, and regulations concerning equal employment opportunities and affirmative action. We strongly encourage women, minorities, individuals with disabilities and veterans to apply to all of our job openings. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity, or national origin, age, disability status, Genetic Information & Testing, Family & Medical Leave, protected veteran status, or any other characteristic protected by law. We prohibit retaliation against individuals who bring forth any complaint, orally or in writing, to the employer or the government, or against any individuals who assist or participate in the investigation of any complaint or discrimination claim.
The "Know Your Rights" Poster is included here:
The pay transparency policy is available here:
Pay Transparency Nondiscrimination Poster-Formatted
QTS is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please send an e-mail to talentacquisition@qtsdatacenters.com and let us know the nature of your request and your contact information.
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Digital infrastructure leader driven by purpose, innovation and community impact. Designed to be different™ is how we lead, in every decision, every build and every community we serve.
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There are currently 576 open customer service & support positions in Cedar Rapids, IA listed on Clera. New openings are added daily as companies post roles.
Companies currently hiring include Hy-Vee, Inc., Baseline Fitness, Domino's, unity point health, Marcus Corporation, among others. Browse the listings above to see every active employer.
Yes — 70 of the 576 open customer service & support positions offer remote or hybrid work (28 remote, 42 hybrid).
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