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Jobs at TrueNorth Companies, L.C. (Now Hiring) — 12 open

TrueNorth Companies, L.C. logoTrueNorth Companies, L.C.

Account Manager II

Iowa, United States · On-site

Mid level$3M raised

First MainStreet Insurance (FMSI), a TrueNorth entity, is seeking an Account Manager II in our Mason City, Iowa location to maintain relationships with our valued clients by helping them with their insurance protection n…

Skills: Customer Relationship Management, Insurance Industry Knowledge, Epic Agency Management System, Microsoft Office, Client Retention

TrueNorth Companies, L.C. logoTrueNorth Companies, L.C.

Account Executive

Iowa, United States · On-site

Mid level$3M raised

First MainStreet Insurance (FMSI), a TrueNorth entity, is seeking an Account Executive in our Pedersen Insurance Agency to nurture existing client relationships, drive new business opportunities, and meet sales goals. Th…

Skills: Customer Relationship Management, Sales, Risk Management, Insurance Licensing, Epic Agency Management System

TrueNorth Companies, L.C. logoTrueNorth Companies, L.C.

Transportation Account Specialist

Cedar Rapids, Iowa, United States · On-site

Entry level$3M raised

TrueNorth is seeking an Account Specialist to join our Transportation team on-site in our Cedar Rapids, IA office. The primary responsibility of the Account Specialist is to provide consistent, timely, and accurate servi…

Skills: Customer Service, Attention To Detail, Communication, Problem Solving, Organization

TrueNorth Companies, L.C. logoTrueNorth Companies, L.C.

Senior Account Specialist - CSG

Cedar Rapids, Iowa, United States · On-site

Mid level$3M raised

Ready for the next step in your career at TrueNorth? The Construction Specialty Group is hiring an Senior Account Specialist in Cedar Rapids! This internal opportunity is ideal for someone who is ready to grow with TrueN…

Skills: Customer Service, Insurance Quoting, Policy Documentation, Time Management, Microsoft Office

TrueNorth Companies, L.C. logoTrueNorth Companies, L.C.

Business Development Specialist

Cedar Rapids, Iowa, United States · Hybrid

Entry level$3M raised

Do you thrive in a fast-paced sales environment, enjoy connecting with people over the phone, and aspire to build a long-term career in sales? TrueNorth’s Transportation division is seeking a Business Development S…

Skills: Accuracy, Attention To Detail, Collaboration, Confidentiality, Flexibility

TrueNorth Companies, L.C. logoTrueNorth Companies, L.C.

Talent Acquisition Specialist

Cedar Rapids, Iowa, United States · Hybrid

Mid level$3M raised

TrueNorth Companies is seeking an experienced Talent Acquisition Specialist to join our Human Resources team in Cedar Rapids, IA. This role is responsible for leading full‑cycle recruiting efforts across the organization…

Skills: Full-cycle Recruiting, Candidate Sourcing, Employer Branding, Interviewing, Strategic Planning

TrueNorth Companies, L.C. logoTrueNorth Companies, L.C.

Account Specialist - Transportation

Cedar Rapids, Iowa, United States · Hybrid

Entry level$3M raised

TrueNorth is seeking an Account Specialist with strong customer service and call-handling experience to join our Transportation team in Cedar Rapids, IA. The ideal candidate is a quick learner who is comfortable working …

Skills: Customer Service, Call Handling, Multitasking, Organizational Skills, Time Management

TrueNorth Companies, L.C. logoTrueNorth Companies, L.C.

Employee Benefits Account Manager - Fully Insured

Cedar Rapids, Iowa, United States · Hybrid

Mid level$3M raised

Are you a detail-oriented problem solver who thrives on building strong client relationships? TrueNorth is seeking an Account Manager to join our Employee Benefits team in either Cedar Rapids, IA, or Des Moines, IA. True…

Skills: Analytical Thinking, Critical Thinking, Problem Solving, Collaboration, Professionalism

TrueNorth Companies, L.C. logoTrueNorth Companies, L.C.

Business Development Specialist I

Cedar Rapids, Iowa, United States · Hybrid

Entry level$3M raised

Do you thrive in a fast-paced sales environment, enjoy connecting with people over the phone, and aspire to build a long-term career in sales? TrueNorth’s Transportation division is seeking a Business Development S…

Skills: Accuracy, Attention To Detail, Collaboration, Confidentiality, Flexibility

TrueNorth Companies, L.C. logoTrueNorth Companies, L.C.

Account Specialist - Risk Management

Cedar Rapids, Iowa, United States · Hybrid

Entry level$3M raised

TrueNorth is seeking an Account Specialist to join our Center of Excellence team in Cedar Rapids, IA. The primary responsibility of the Account Specialist is to deliver consistent, timely, and accurate service to support…

Skills: Professional Communication, Collaboration, Teamwork, Detail-oriented, Organization

TrueNorth Companies, L.C. logoTrueNorth Companies, L.C.

Account Manager (FMSI)

Davenport, Iowa, United States · On-site

Mid level$3M raised

First MainStreet Insurance (FMSI), a TrueNorth entity, is seeking an Account Manager for our Core Vens location . The primary responsibility of the Account Manager is to maintain relationships with our valued clients by …

Skills: Customer Relationship Management, Insurance Licensing, Microsoft Office, Epic Agency Management System, Data Analysis

TrueNorth Companies, L.C. logoTrueNorth Companies, L.C.

Account Specialist

Cedar Falls, Iowa, United States · On-site

Mid level$3M raised

First MainStreet Insurance (FMSI), a TrueNorth entity, is seeking an Account Specialist in our Brummel Madsen location to maintain relationships with our valued clients by helping them with their insurance protection nee…

Skills: Client Relationship Management, Insurance Industry Knowledge, Microsoft Office, Problem Solving, Organization

TrueNorth Companies, L.C. logo

Account Manager II

TrueNorth Companies, L.C.

Iowa, United States • On-site

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Mid level

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  • Full-time
  • professional certificate
  • Annual Bonus, Medical Insurance, Dental Insurance, Vision Insurance, Life Insurance, Disability Insurance
  • Posted 2d ago
  • ~40 hrs/week

Responsibilities

Manage a portfolio of insurance accounts to ensure client satisfaction, retention, and risk mitigation. Proactively communicate with clients to identify growth opportunities and accurately maintain account data within the Epic system.

Requirements

Requires at least 2 years of experience in customer service and the insurance industry. Candidates must be proficient in Microsoft Office and be willing to obtain necessary insurance licenses within 30 days of hire.

Full job description

 

First MainStreet Insurance (FMSI), a TrueNorth entity, is seeking an Account Manager II in our Mason City, Iowa location to maintain relationships with our valued clients by helping them with their insurance protection needs. Account Managers manage a portfolio of accounts, ensuring their satisfaction and the retention of those clients. FMSI uses our core values of Exceptionalism, Collaboration, and Resourcefulness to enthusiastically serve our clients, colleagues, and communities.

About First MainStreet Insurance:

First MainStreet Insurance was established in 2017 as an organization dedicated to supporting local insurance agencies. Its mission is to help agencies preserve their hometown identity while gaining access to broader resources, expanding carrier markets, and the operational strength needed to stay competitive.

FMSI operates as an affiliate of TrueNorth Companies, a leading insurance and risk-management firm. TrueNorth established FMSI as a strategic platform to connect with and elevate community-based agencies across the Midwest. For years, FMSI has delivered innovative solutions and personal, relationship-driven service to meet our clients’ evolving needs. Our integrated platform spanning risk management, employee benefits, and personal financial strategies creates a comprehensive approach to the complex challenges of today’s world.

Come join our amazing team!

What FMSI Offers: 

FMSI offers a lineup of excellent benefits to all full-time employees, including: 

  • Annual Bonus 
  • Medical, Dental, Vision, Life, and Disability Insurance 
  • 401(k) with Company Contributions 
  • Paid Time Off (PTO): Paid time off ensures rest and balance, plus 11 paid holidays 
  • Donation Match Program 
  • Tuition reimbursement and paid certifications, licenses, and designations 
  • Employee Assistance Program (EAP) and wellness program with financial incentives 
  • $3,000 Referral Bonus 

Essential Job Functions & Responsibilities: 

  • Foster and maintain client relationships by managing a book of business that may or may not have Risk Advisor or Account Specialist support 
  • serve as a contributing member of an exceptional, resourceful, and collaborative High-Performance Team (HPT)
  • Regularly communicate with accounts to proactively address concerns, gather feedback and identify opportunities for account growth 
  • Monitor and report information from clients to ensure we are assisting in minimizing exposures 
  • Seek opportunities to round out accounts to ensure we are fully mitigating the client's risk through insurance coverage
  • Monitor account satisfaction levels and take proactive measures to ensure high levels of account retention 
  • Market new business and/or renewal business, could be in conjunction with a Risk Advisor or independently
  • Accurately manage assigned account activity in our agency management system (EPIC) and ensure all deadlines are met 
  • Embrace the tools provided including following established workflows & processes 
  • Seek and develop opportunities to increase knowledge of insurance industry trends and market conditions 
  • Build and maintain strong, long-lasting relationships with clients and carriers, both internal and external 
  • Assist with agency autonomy items including marketing, facilities as appropriate for your agency location 
  • Maintain confidentiality of client and company information
  • Perform other duties, as assigned, appropriate to the position 

Skills & Competencies: 

  • 2+ years of experience in customer service and/or customer relationship management 
  • 2+ years of experience within the insurance industry 
  • Desire to obtain license as required within 30 days of hire, if not currently licensed 
  • Experience in the insurance industry is preferred 
  • Proven experience in customer service and/or customer relationship management 
  • Experience with Microsoft Office, including Word, Excel, Outlook, and basic PowerPoint functions 
  • Exposure to agency management software tools, such as Epic
  • Ability to collect, analyze, and interpret insurance-related data
  • Actively staying informed on industry developments, including new trends, market conditions, and competitor activity, to offer up-to-date advice and solutions
  • Excellent communication and interpersonal skills, with the ability to build rapport and influence stakeholders at all levels
  • Excellent organizational and time management skills, with the ability to prioritize and handle multiple client accounts simultaneously
  • Demonstrating a continuous learning mindset by actively seeking opportunities for professional development and staying updated on insurance industry trends

The primary language of First MainStreet is English. Excellent communication skills are defined as the ability to actively listen for total comprehension, ask questions that enhance the understanding of a certain topic, and relay information and/or instruction in a descriptive and understandable fashion in both written and verbal forms. Occasional lifting up to 20 lbs. may be necessary from time to time. Must be able to sit for long periods of time, view a computer monitor, and type (up to 8 hours a day). Specific vision abilities required include close vision, distance vision, color vision, depth perception, and ability to adjust focus.

So, Why FMSI?

We are a company focused on developing our people and growing the business. We offer a competitive benefit package, wellbeing programs and incentives, and a positive work culture. 

First MainStreet Insurance makes all employment-related decisions on the basis of qualifications, merit, and business need, and does not discriminate against any applicant on the basis of race, color, creed, sex, sexual orientation, gender identity or expression, age, religion, national origin, citizenship status, disability, ancestry, marital status, veteran status, medical condition or any other category protected local, state or federal laws. 

Apply today!

 

Related keywords

InsuranceAccount ManagementRisk ManagementEpicCustomer ServiceClient RetentionInsurance LicensingMarket ConditionsRisk AdvisorBook of BusinessMicrosoft WordMicrosoft ExcelMicrosoft OutlookMicrosoft PowerPointProfessional DevelopmentInsurance Trends

About TrueNorth Companies, L.C.

LinkedInVisit site

Protect Today, Maximize Tomorrow.

Industry
Insurance
Company size
201-500 employees
Founded
2001
Headquarters
Cedar Rapids, Iowa
LinkedIn followers
11,852
Total funding
$3M

TrueNorth® is the largest insurance and financial services firm of its kind headquartered in Eastern Iowa with offices located throughout the nation. Our mission is to assist companies and people with protecting and maximizing assets, resources and opportunities. TrueNorth is committed to helping our clients feel secure and supported in their aspirations for the future. Our purpose is to create value. Today, our dedicated staff consists of nearly 500 people and is organized so each person becomes a specialist in their respective division. Our services include risk management/property casualty, employee benefits, qualified retirement plans, executive benefits and business continuation, consulting, personal financial planning, investment management, and wealth transfer. TrueNorth is proud to hold the following accolades which represent our commitment to our clients, colleagues and the industry. 2025 Top Workplaces USA | Coolest Places to Work | Most Effective Internship Program | Top 100 Independent Agencies P/C | Top 100 Largest Brokers | Best of the Corridor TrueNorth has office locations in Iowa, Colorado, and Illinois. Securities and investment advisory services offered through Integrity Alliance, LLC, Member SIPC. Integrity Wealth is a marketing name for Integrity Alliance, LLC. Integrity Alliance is not affiliated with TrueNorth Companies, L.C. Representatives may transact business, which includes offering products and services and/or responding to inquiries, only in state(s) in which they are properly registered and/or licensed. All information marked with a footnote is cited on the Citations page of this website. Integrity FORM CRS. Check the background of this firm on FINRA's BrokerCheck.

Offices: 500 1st St SE, PO Box 1863, Cedar Rapids, Iowa 52401, US · 7900 E. Union Avenue, Suite 300, Denver, Colorado 80237, US · 6800 Lake Dr, 250, West Des Moines, Iowa 50266, US · 1416 Buckeye Ave, Ames, Iowa 50010, US · 6400 Shafer Ct, 100, Rosemont, Illinois 60018, US

Integrated financial solutions through the use of specialistsRisk Management/Property CasualtyEmployee BenefitsTransportationPersonal Financial PlanningInvestment Managementand Wealth TransferInsuranceFinancial Services
View all jobs at TrueNorth Companies, L.C.

About TrueNorth Companies, L.C.

LinkedInVisit site

Protect Today, Maximize Tomorrow.

Industry
Insurance
Company size
201-500 employees
Founded
2001
Headquarters
Cedar Rapids, Iowa
LinkedIn followers
11,852
Total funding
$3M

TrueNorth® is the largest insurance and financial services firm of its kind headquartered in Eastern Iowa with offices located throughout the nation. Our mission is to assist companies and people with protecting and maximizing assets, resources and opportunities. TrueNorth is committed to helping our clients feel secure and supported in their aspirations for the future. Our purpose is to create value. Today, our dedicated staff consists of nearly 500 people and is organized so each person becomes a specialist in their respective division. Our services include risk management/property casualty, employee benefits, qualified retirement plans, executive benefits and business continuation, consulting, personal financial planning, investment management, and wealth transfer. TrueNorth is proud to hold the following accolades which represent our commitment to our clients, colleagues and the industry. 2025 Top Workplaces USA | Coolest Places to Work | Most Effective Internship Program | Top 100 Independent Agencies P/C | Top 100 Largest Brokers | Best of the Corridor TrueNorth has office locations in Iowa, Colorado, and Illinois. Securities and investment advisory services offered through Integrity Alliance, LLC, Member SIPC. Integrity Wealth is a marketing name for Integrity Alliance, LLC. Integrity Alliance is not affiliated with TrueNorth Companies, L.C. Representatives may transact business, which includes offering products and services and/or responding to inquiries, only in state(s) in which they are properly registered and/or licensed. All information marked with a footnote is cited on the Citations page of this website. Integrity FORM CRS. Check the background of this firm on FINRA's BrokerCheck.

Offices: 500 1st St SE, PO Box 1863, Cedar Rapids, Iowa 52401, US · 7900 E. Union Avenue, Suite 300, Denver, Colorado 80237, US · 6800 Lake Dr, 250, West Des Moines, Iowa 50266, US · 1416 Buckeye Ave, Ames, Iowa 50010, US · 6400 Shafer Ct, 100, Rosemont, Illinois 60018, US

Integrated financial solutions through the use of specialistsRisk Management/Property CasualtyEmployee BenefitsTransportationPersonal Financial PlanningInvestment Managementand Wealth TransferInsuranceFinancial Services
View all jobs at TrueNorth Companies, L.C.

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