Cairo, Cairo, Egypt · Remote OK
About Octopus by RTG Octopus by RTG is the tech hiring and outsourcing arm of Robusta Technology Group, dedicated to connecting exceptional tech talent with top-tier organizations across the MENA, GCC, Europe, the US, an…
Skills: App Marketing, CRM, Lifecycle Marketing, Loyalty Program Management, SQL
Cairo, Cairo, Egypt · On-site
Operations Supervisor Location: Cairo, Egypt (on-site) Employment type: Full-time About the role We're hiring an Operations Supervisor to lead a team of customer service representatives in our contact-centre operations. …
Skills: People Management, Coaching, Performance Management, KPI Monitoring, SLA Management
Cairo, Cairo, Egypt · On-site
About the Role The ideal candidate will possess strong leadership skills, a deep understanding of hospitality management, and a proven track record of managing diverse teams in a fast-paced environment. Key Responsibilit…
Skills: Hospitality Management, Strategic Leadership, Financial Planning, Budgeting, Cost Control
Cairo, Cairo, Egypt · On-site
Company Description "Why work for Accor? We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, maki…
Skills: Customer Service, Multitasking, Time Management, Organizational Skills, Problem Solving
Cairo, Cairo, Egypt · On-site
JOB SUMMARY Position assists the Manager in the execution of meetings and events and driving the implementation of the brand service strategy and brand initiatives. Works to meet customer needs at meetings and events and…
Skills: Event Management, Food and Beverage Operations, Customer Service, Budgeting, Vendor Management
Cairo, Cairo, Egypt · On-site
JOB SUMMARY The position assists with the soliciting and handling of sales opportunities. Ensures business is turned over properly and in a timely fashion for proper service delivery. Assists in leading all day-to-day ac…
Skills: Sales Management, Relationship Building, Customer Relationship Management, Market Analysis, Revenue Maximization
Cairo, Cairo, Egypt · On-site
Job Description Role based in BSv organisation. Leveraging deepening to expert knowledge of Problem Resolution, The Problem Resolution Process Experts participate of in or lead the achievement of service levels, key meas…
Skills: Accounts Payable, Problem Resolution, Process Improvement, SLA Management, Invoice Processing
Cairo, Cairo, Egypt · On-site
Job Title: Learning & Development (L&D) Manager Location: Maadi, Cairo - Egypt Department: Talent Management Reports to: Head of Talent Management ## Role Purpose: The Learning & Development Manager is responsible for de…
Skills: Learning Strategy, Training Needs Analysis, Instructional Design, Leadership Development, Talent Management
Cairo, Cairo, Egypt · On-site
Job Description: Customer Service Consultant Cairo, Egypt Fixed Term We make health happen We’re expanding our customer service team in Cairo and looking for customer-focused advisors to work in rotational shifts includi…
Skills: Customer Service, Query Resolution, Medical Background, Complaint Handling, Billing Management
Cairo, Cairo, Egypt · On-site
Customer Support Specialist Department: Global Customer Support Employment Type: Full Time Location: Egypt Description To be added Key Responsibilities Responding to phone calls, emails, and chat messages. Quickly and ef…
Skills: Oral Communication, Written Communication, Arabic Language, English Language, Professional Dialogue
Cairo, Cairo, Egypt · On-site
Job Overview The Growth & Vendor Management Associate role will play a critical part in scaling Mumzworld Services by managing vendor operations, improving service quality, driving customer satisfaction, supporting autom…
Skills: Vendor Management, Operations Excellence, Customer Experience, Business Analysis, Project Coordination
Cairo, Cairo, Egypt · On-site
Job Overview The GMT – Services role will play a critical part in scaling Mumzworld Services by managing vendor operations, improving service quality, driving customer satisfaction, supporting automation initiatives, and…
Skills: Vendor Management, Operations Excellence, Customer Experience, Business Analysis, Project Coordination
Cairo, Cairo, Egypt · Remote OK
About TaskUs: TaskUs is a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies, helping its clients represent, protect and grow their brands. Leveraging a c…
Skills: Technical Customer Assistance, Chat Support, Email Support, Problem Solving, Critical Thinking
Cairo, Cairo, Egypt · Remote Solely
$2k–$2k/mo
This role is open to candidates based in LATAM, Africa, and Eastern Europe. Please note that as this role supports U.S.-based clients, candidates must be available to work during U.S. business hours aligned with the clie…
Skills: CRM Management, Lead Management, Pipeline Organization, Lead Nurturing, Scheduling
Cairo, Cairo, Egypt · Remote Solely
$700/hr–$900/hr
This role is open to candidates based in LATAM, Africa, and Eastern Europe. Please note that as this role supports U.S.-based clients, candidates must be available to work during U.S. business hours aligned with the clie…
Skills: Lead Engagement, Market Research, CRM Management, Lead Qualification, Customer Rapport Building
Cairo, Cairo, Egypt · Hybrid
The Team Acting as the primary point of contact for fee earners at Associate level and below within the Cairo office, this role is responsible for delivering a comprehensive range of Legal Support Assistant services. The…
Skills: Arabic Fluency, English Fluency, Document Management Systems, Case Management Systems, Microsoft Office
Cairo, Cairo, Egypt · Hybrid
Job Title: Nespresso Customer Service Specialist Position Snapshot Location: Cairo, Egypt Company: Nestlé Business Solutions Full-time/Hybrid mode Fluent in English (Level C1) About Us Nestlé Business Solutions (NBS) is …
Skills: Customer Engagement, Microsoft Office, English Fluency, Interpersonal Communication, Multitasking
Cairo, Cairo, Egypt · On-site
About Capgemini Capgemini is a global business and technology transformation partner, helping organizations to accelerate their dual transition to a digital and sustainable world, while creating tangible impact for enter…
Skills: UX Research, Employee Experience, Service Design, User Journey Mapping, Usability Testing
Cairo, Cairo, Egypt · On-site
Job Title: B2B Customer Acquisition Specialist Job Description The Sales Representative is responsible for demonstrating the value and benefits of our client’s products or services through customer engagement, with a pri…
Skills: B2B Sales, Customer Acquisition, CRM Management, Lead Qualification, Lead Conversion
Cairo, Cairo, Egypt · On-site
About Capgemini Capgemini is a global business and technology transformation partner, helping organizations to accelerate their dual transition to a digital and sustainable world, while creating tangible impact for enter…
Skills: Quality Monitoring, Quality Auditing, Customer Experience, Service Management, Analytical Reporting
Cairo, Cairo, Egypt • Remote OK
Sign up with Clera and we'll reach out the moment a role actually fits you — no more spraying applications into the void.
Lead app marketing, CRM, and loyalty operations to drive customer engagement and retention. Manage data analysis and reporting using SQL and Python to measure campaign performance and incremental sales.
Requires extensive experience in digital marketing, CRM lifecycle management, and loyalty program operations. Must possess strong technical skills in SQL, BigQuery, GA4, and data visualization tools.
About Octopus by RTG
Octopus by RTG is the tech hiring and outsourcing arm of Robusta Technology Group, dedicated to connecting exceptional tech talent with top-tier organizations across the MENA, GCC, Europe, the US, and Canada. We specialize in building strong, long-term partnerships between skilled professionals and innovative companies. Our mission is to empower growth, innovation, and excellence by matching the right talent with the right opportunities.
Job OverviewThe Digital Marketing, CRM & Loyalty Lead will be responsible for driving app marketing initiatives, CRM and lifecycle marketing programs, loyalty operations, data analysis and reporting, and managing relationships with key vendors and stakeholders.
Key ResponsibilitiesApp Marketing & Campaign Management (40%)Robusta Technology Group (RTG) | Empowering the tech landscape with innovative digital solutions, expertise, and collaboration. RTG is a modern tech partner dedicated to driving growth and impact. By combining expertise-based consulting with the operational excellence of a tech powerhouse, RTG offers an all-in-one, one-stop-shop solution. The foundation of RTG rests on the concept of a trusted partner who assists businesses of various scales in feeling more confident about achieving their goals, addressing challenges, and aspiring to a brighter future. RTG provides the assurance of 'business continuity, 'ensuring that partners can thrive and make a meaningful impact. #TechForGrowth #DigitalTransformation
There are currently 295 open customer service & support positions in Cairo, Egypt listed on Clera. New openings are added daily as companies post roles.
Companies currently hiring include Marriott International Hotels, Inc., Sutherland, Future Group Language Solutions, Bupa Global, Four Seasons, among others. Browse the listings above to see every active employer.
Yes — 54 of the 295 open customer service & support positions offer remote or hybrid work (20 remote, 34 hybrid).
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.
